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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Worked well. Wanted to run it through another AI look see but it doesnt allow that
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for making this process simple, uncomplicated and stress free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was free what happened? Really miffed please don't lie
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to use and helped me write my own little resume for a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and fun simple helpful way to make a professional document
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for making it easy for me to update and send my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved the layout of the website! It was so easy to use. I'm impressed!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing it was so helpful with helping explaining your work experience it was super easy process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use need to have all your info ready
Nice prodding on improving g
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and quick. Was not complicated. Very helpful and im satisfied with the end result.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great platform very easy to create a resume. Loved the templates!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow, provided options and was straight forward to edit.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised a free resume builder. Build for free but pay to use.
Hello Eli,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You advertise that your template is free but I got all the way through and was required to pay. Seems wrong to me
Hello Kaylee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to navigate the website. Makes the resume writing process much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use it made resumes super manageable liked the way iot filled in the blanks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful! I was struggling trying to figure out how to format my resume, but this nearly did it for me!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and very easy and useful would recommend to anyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Streamlined and simple. Awesome. I haven't updated my resume in five years and this did about half the work for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius