On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Says free but after you have put all the effort in you have to pay.
Amazing and easy to use. Resume looks in incredible and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast, easy and professional. I love the options that are available.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the software so much! Makes building my resume easy! I can't wait for my job offers to come through!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I paid 30 dollars USD already... so i should have full access for the month that I originally paid for.
Hello Tara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I appreciate being able to create a fabulous document from my mobile phone. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, great format easy to use, very organized, quick to download
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is great so far highly recommend to peers.Will be using again for updates to resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy experience. It took the stress out of creating a resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Came up under free and expected payment after all the work has been done
Hello Lucus,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy and fast to use. The templates and auto generated summaries made the process a breeze.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent i hope this resume creates a better visibility for future job prospects
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to use, great prompts thank you. Ease of use, and the prompts really saved some time, very easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me create a quick resume!
I will continue using your service if needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't offer or advertise something for free then charge during the process. Be upfront first!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and simple resume builder process! Many very professional looking templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You say this is free but then after you complete the whole thing and take all the time to get all the information and finish the resume you then charge. This is such a scam
Hello Susan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good source for getting your resume together and step by step guidelines.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to use. I love the experience and would do it again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Emily,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius