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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Excellent bullet points and ease of use. Perfect resume!
Shows as free, then hits you for money, but love the outcome.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This webpage is advertised as a free resume builder. After I spent over an hour on my resume I paid the money. Also, you have no choices on fonts. The positive, it made something I hate doing a little easier to tolerate.
Hello Tina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was easy and has a leading statements that guides you to make the work easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy system to use with recommendations to enhance a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This Program was so easy to use. I loved the suggestions I received on some of my wording. It was a wonderful experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to Use, makes doing a resume a lot less stressful for anyone that's intimidated by it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am so thankful that this company guided me through my future careers.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick but omg every time I tried to have it come up with bullet points it would freeze and I had to restart from the job title page.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great value and very easy to use. The resume looks profession and easy to follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy instructions very clear. Covers all important factors
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create a resume! It took about 15 minutes to complete my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easy all professional help with lots of options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time writing Resume. Searched online and picked Resume Genius. Was a quick and simple process. Answered Questions went along very easy. Suggested additions were welcome and well worded and saved me the struggle of coming up with that myself. Bullet point is well worded.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy to use, has good selections to choose from. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Prices high they could be a little cheaper. That's all everything else is perfect.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Searched for free resume builder, find it frustrating that the cost was shared after going thru the build steps
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Says free but after 2 hours of typing all the information in the hit you wit a fee😡
Hello Robert,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
O site está de parabens, facil, confiavel e simplificado, fantástico.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great. I really enjoyed how quick the process was Fast efficient effective
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius