Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was good and satisfactory. Good experience with building resume
It was the most easy version to make a resume. Made my experience fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use I needed a new updated resume this was an easy one
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was so easy, it really takes just a moment to complete
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ability to create a professional resume in short period of time is amazing!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was super easy and created a very professional resume for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website very easy to use. Gave great tips on adding to make my experience on my line of work more interesting.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick to edited and created new resume, will definitely use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and saved a lot of time. I wish all tasks were as easy to create.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you and I will be coming around to update my CV as there is available update.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saved me so much time in getting the resume I needed quickly. Great suggestions for bullet points entries.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful, generated all my information and reduced it/summarized it to a very professional form.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I cant know more until I get the resume. When I receive more then I can respond.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Quick and easy. Thank you for all your time and help. Such a quick smooth easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and fast, I didn't know that it would be so easy but yet so professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome 👍 very easy to use and fast. Most of the work was done for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy to build, even if you hadn't built a resume before. I was very happy with the way my resume looked.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience for me professional and fast. It was truly helpful to me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy very helpful
Unstressed whish I had found it sooner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius