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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Good experience
November 22, 2024

Good experience. Easy to use. Nice templates. Will use again.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Great just need to get this done less then 50 words would be better

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Made it easier, instead of making it simple with one's own work experience it brings out more from others and suggested to the job you've been at

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Good service love the outlines the points the easy typing and how fast it happens

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
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Good experince
November 22, 2024

Good experince. Didnt realize it would cost until I put in all my information- a headsup about cost would have been better

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great
November 22, 2024

Great. We love the east format amd the accessibility. Please continue your work!

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Great results!
November 22, 2024

Great results! I enjoyed working on updating my resume to be more modern, clean and easy to read. I really hope this face lift, will do me good on my job hunt.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Advertised as free, but after spending significant time on a CV template, requires payment. Would honestly be a 5 star rating regardless if it was just a one time payment for the finished CV, but the fine print states it is a recurring 14 day payment that continues unless cancelled.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Amanda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was quick and easy
November 22, 2024

It was quick and easy. User friendly. Helpful with decisions needed.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Shaquawan H.
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My experience was amazing
November 22, 2024

My experience was amazing. I was able to control what I wanted to put on my resume that best fits my life skills with different options. I highly recommend.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Awesome experience, It was so easy ane made the process amazing

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Crystal A.
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Awesome!
November 22, 2024

Awesome! I feel relieved that I found this. I needed serious help.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Tara M.
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Nice and easy to use, took less than 5 minutes, highly recommend

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Fran G.
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It would be nice if I could include work history that is from long ago without month dates- wanted to show continuity, but I am guessing a job from 1985 doesnt need specifics.

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
Follow Joshua K.
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Thank you, quick and easy, the resume turned out great, i would deff use it again, or pass it on to others

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I love it
November 22, 2024

I love it. I have never had a resume so I am very thankful for the help and I recommend you all to everyone.

Date of experience: November 12, 2024
California
2 reviews
0 helpful votes
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This has been efficient I was not particularly thrilled with having to fill out this portion of the survey.

Date of experience: November 12, 2024
Colorado
1 review
0 helpful votes
Follow Jacob V.
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Said free and was not free, other than that was an alright application generator.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Cherie I.
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Awesome experience, I haven't did a résumé in so long it was very helpful. Thank you so much.

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Danielle W.
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Quick and Easy
November 22, 2024

Quick and Easy. I was able to understand how the website worked and I loved the recommendations

Date of experience: November 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius