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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow TIM R.
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It was fast and easy it was fast and easy. It was fast and easy.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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This was great
December 1, 2024

This was great. Again i had not filled out a resume for two decades. Our company is merging with another. Needed and update, didn't know where to start.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Mark F.
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It is easy to use and has lots of options for resumes and cover letters

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It was easy and quick..
December 1, 2024

It was easy and quick.Very helpful and efficient. I got what I needed and I did the Job I needed to do.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Awesome!
December 1, 2024

Awesome! Awesome! Awesome! Awesome! Awesome! Awesome!

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Sharon Q.
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Very nice platform and great for making a new resume!

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Natalie R.
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Great ease of use
December 1, 2024

Great ease of use. It generated a clean resume, with all areas of expertise highlighted.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
2 reviews
0 helpful votes
Follow amber U.
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Great easy experience simple to use good format all of format is easy

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Ida X.
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It was fast and easy to use this application and would recommend to others

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very intuitive and easy interface
December 1, 2024

Very intuitive and easy interface. A solid range of layouts will enable you to find the right look and feel for your personal resume

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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It said over and over that THIS WAS FREE! Then at the final step you block my resume with a watermark until you get my credit card. If I wasn't in a hurry I would cancel
This and go somewhere else just in principal that you are liars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ester O.
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I love the quick response, it was very helpful and I would definitely use the page again

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I feel it should cancel after the 14 day trial automatically instead of leaving it up to the consumer.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Impressive and easy, but would have appreciated knowing the resume was only available for download upon subscribing.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Lyndsey L.
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Resume = wonderful
December 1, 2024

Resume = wonderful.
Sneaking in a monthly subscription fee if you don't cancel is not nice.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lyndsey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
4 reviews
0 helpful votes
Follow Cheryl Q.
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Excellent customer service
December 1, 2024

Excellent customer service. I recommend to anybody to use.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very difficult to save, had to rewrite several sections over and over, the resume maker is still not produced anything past 28% then it just spins

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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This was super quick and easy!
December 1, 2024

This was super quick and easy! I wasn't sure if creating a resume on my phone would be an option but it worked really well.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Excellent service, quick response, and very professional!"

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very quick and easy process
December 1, 2024

Very quick and easy process. Appreciated the various suggestions.

Date of experience: November 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius