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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great service what I needed. Thanks for the help. Keep up the great work.
I used my existing resume and then made changes based on recommendation.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been nice to say there's a fee at the beginning and nor wait until the end to find out.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy! I have not had the need to create or update my resume for 30 years. The intuitiveness of the program made a task that seemed daunting so simple.
Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Process was really simple and easy made it a quick turn around
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic simple and easy. Very enjoyable experience. I would highly recommend this to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Creates very professional resumes! I would definitely recommend this to a friend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was looking for something free that i can keep as I don't need a month to month subscription
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and knowledge on resumes and formats for work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helped me capture my thoughts on paper. I enjoyed the different layouts and format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free, it's not, be upfront about your fees at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to follow, simple professional and very good resume writing
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too expensive too expensive too expensive too expensive too expensive too expensive
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is very easy to use and navigate. I like how efficient it is without thinking.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy, safe, and very simple to complete. I would choose this again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to use help look professional on my new job thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to use. Would recommend to others for ease of use. Thank you for the advise
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your help in making resume is perfect well done with powerfully skill and
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and AI function works great! Many options and suggestions making the process easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius