Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It is good and better experience for me. I have the opportunity of the service with good result
It was easy and helpful in filling out a resume. Helpful in the company reading for hire.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I googled free, but here I am paying. I obviously am not savvy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick set up & easy to navigate! Quality styles to choose from!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't need a subscription, I have not had to have a resume for a very long time and i don't think i will need to change it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Dtggfghjhuygtfrdfthujihygfrdfthujikijgftgjkolkhygfrtgyjilokgtfrghjkjhgfcgh
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use, great suggestions to make formatting much easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experience, the format was easy to follow through until the end of document was completed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, and provides great suggestions on skills, and overview of job descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok so far ok so far ok so far ok so far ok so far ok so far ok so far ok
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful and gave me some useful skills and experience times.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, but it was a bait and switch. Great UI, but will use it just once probably. High churn most likely
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow prompts. Large number of experiences and skills to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your services. Apart giving me a good CV, I can now educate others because of what i learnt today.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its a great way to build a career resume when your in the process of job hunting
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
10/10 for the resume i was expecting i got there, and i also expect to get more than these, thank you for your Service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great work this is really great to see such tools are there in market, it has saved lot of time for me, value for money
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a very good experiences with Resume Genius.
Truly very good exp.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Sensational, it was easy and the prompts were very easy to follow.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius