On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I needed a new resume, spent time creating one under the premise it was free but it wasn't. Forced to pay 2.90 euros... why euros? $5 Canadian I can handle but what about the foreign currency fee I will encounter. You got me, I was desperate and needed it done tonight, but don't expect me to be thrilled with my experience.
I already paid once i should be able to just edit and not have to pay again
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very useful, easy to use. Professionally developed in a timely manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume service, quick, convenience, professional service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank You, this process was very quick and easy...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your service, Very easy to navigate. I'm a 60 year old guy, preparing for retirement, got my personal trainer certification and thought "How the heck am I going to present myself in a resume?". Resume genius solved the dilemma, I am more confident now about the next chapter in my life.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free but after all the work; you hold the resume as hostage until agree on subscribing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and quick service! An affordable option to refresh your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, took no time at all and looks professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to build the resume
And helpful for the beginner to learn how to make the resume better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Could use suggestions when using the job descriptions as I've seen others do so.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great forms, and easy to understand. Liked having the job descriptions available to be used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was easy! Professional looking Helpful! Thank you for your help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Almost easy to navigate. Not too complicated for me as i hate AI and computers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There were thing I couldn't edit on the phone but yes in the computer and viceversa, some things about where I studied (country) weren't editable and I had to start all over again
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use! My resume's in the past typically looked very unprofessional, however with Resume Genius it looks like it was professionally put together!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
.lafkadlaldjlajdlajdljaldlajdljdljaljfdljfaljsfljsdflsf
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience and ease of using this software was awesome and worked better than expected
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am impressed with the way I was led to complete the resume, very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free but then i had to pay, 1/10. Please do better
Hello Valerian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius