Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow MICHELLE H.
Unfollow MICHELLE H.
Share Review
Report Review

Terrible Service!
September 21, 2025

I signed up and got a resume and you want me to keep an account! I cant get any help. I have sent several messages. You are not giving me control of my own resume I already paid you for. When i download I cant make any changes! I simple needed it to be tow pages and NO REPLY OR HELP! Nowhere on your site does it day how many pages I have. Its just one long page with no indication. Just side bar additions. As a resume service you would think you would ask! I needed help and STILL DO NOT HAVE a useable resume!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

Great experience!
September 21, 2025

Overall, it was very easy to convert my existing resume into a new and improved format. I also appreciated the suggestions and prompts provided which made the process easier and very user-friendly.

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow JOHN M.
Unfollow JOHN M.
Share Review
Report Review

Pretty messed up to start out as free then do all the work to find out you have to pay for it, then make it difficult to cancel

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Washington
1 review
0 helpful votes
Follow Patrick M.
Unfollow Patrick M.
Share Review
Report Review

Very easy to design, lots of choices, great user interface, and extremely fast!

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Allison C.
Unfollow Allison C.
Share Review
Report Review

Great Experience I am was very impressed with the way everything was done and how easy it was. I was able to get all my things experience work history all of that through and it feels great!

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Very helpful, understand everything, helped with professional wording

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Share Review
Report Review

Very Very easy to use
September 21, 2025

Very Very easy to use. I will use this service until I am employed!

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow DAVID C.
Unfollow DAVID C.
Share Review
Report Review

Seems ok so far, be nice to mention the fee, not free, up front!

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Georgia
1 review
0 helpful votes
Follow Ky'desha W.
Unfollow Ky'desha W.
Share Review
Report Review

Excellent resume builder and it's easy to use to retrieve your dream resume.

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Tracy F.
Unfollow Tracy F.
Share Review
Report Review

Very efficient way to make a resume!
September 21, 2025

Very efficient way to make a resume! Was very easy to use and I'm impressed.

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Cornell C.
Unfollow Cornell C.
Share Review
Report Review

This was a great site and super-easy to use. I think my resume came out splendid

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Antony J.
Unfollow Antony J.
Share Review
Report Review

Very Helpful with updating resume and adding skills and experience

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow DACOTA D.
Unfollow DACOTA D.
Share Review
Report Review

The experience was great it was quick, very detailed and great selections of skills

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Easy and very helpful
September 21, 2025

Easy and very helpful. Keep up the good work you do, Smooth and easy.

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Sweden
1 review
0 helpful votes
Follow Sheana B.
Unfollow Sheana B.
Share Review
Report Review

Great app for building resume very professional and looks great

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow RAJVIR K.
Unfollow RAJVIR K.
Share Review
Report Review

I can easily make my resume through this application, it is very good app

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Shawn L.
Unfollow Shawn L.
Share Review
Report Review

Very easy and great suggestions, helps guide you through every process in a organized manner. Has great insite

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

A very helpful and easy to follow guide and great template for a resume

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow AshLee R.
Unfollow AshLee R.
Share Review
Report Review

Quick and efficient
September 21, 2025

Quick and efficient. Easy process
I enjoyed the entire process

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Ella B.
Unfollow Ella B.
Share Review
Report Review

The Ai prompts were very helpful and made this process very easy.

Date of experience: September 11, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius