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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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I think it was awesome
December 22, 2024

I think it was awesome. I like the fact that it gave me plenty of options for my resume

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I am satisfied with the service provided, but I subscribed for 14 day trial period and paid $3 for it, and it was not clear that after 14 days, my account will be automatically debited for monthly amount.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gurleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I wanted to see what your product looked like and now we are having a problem with billing, it looks like your trying to charge me for nothing! My bank is sending multiple alerts

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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So far it's been easy to transfer data
December 22, 2024

So far it's been easy to transfer data. There seems to be a wide variety of template options.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Very good!
December 22, 2024

Very good! I would recommend Resume Genius. It was easy to add to an existing resume and keep it professional with ease. A big time saver!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The resumes look great thanks
December 22, 2024

The resumes look great thanks. Resumes look great
I will be using it more often

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Excellent experience and very easy to use except for requiring 50 characters

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Services were good, I was able to create a resume pretty quickly. It made my resume have 7 pages and I did not like that.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lisa T.
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Very helpful to have the assistance and recommendations for putting together the resume!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The recommendations expedited the process of completing the resume

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Talgin Q.
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Please add a option to include professional links such ad linked in or personal websites in the resume.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful and easy to maneuver
December 21, 2024

Very helpful and easy to maneuver. Also the suggestions are top notch, and I used most of them and them added my own spin on it. All and all, it's a great product.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow OBI F.
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You said it was free but ended up charging me. I was supposed to have at least a free trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Obi,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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It was fast and easy to get resume done
December 21, 2024

It was fast and easy to get resume done. I just hope they don't charge me more for doing it than the $2.95 until I cancel my subscription before 14 days

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
2 reviews
0 helpful votes
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Very Easy to use
December 21, 2024

Very Easy to use. Been a very long time since I needed a resume. Thank you

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Easy to use and understand
December 21, 2024

Easy to use and understand. Generated a fabulous cv which will put myself ahead of other applicants within the job market.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Leonel E.
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Easy to build with great resources to make a great resume!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lisa Y.
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Super fast and easy!
December 21, 2024

Super fast and easy! Many thanks to the creators in assisting people in creating a professional resume.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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This was so helpful, quick and easy!
December 21, 2024

This was so helpful, quick and easy! I was preparing a resume for my son.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow John T.
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Seems fine, easy access to everything I need to build a resume

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius