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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow KEVIN G.
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Very user freindly,very user freindly,very user freindly,very user freindly,very user freindly,very user freindly,very user freindly

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Toby T.
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Very helpful and easy to do, easy prompts to follow the instructions

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow GILBERT P.
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Didn't like that it said was free and it wasn't. Please don't double charge me.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Catherine Z.
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Great site
December 22, 2024

Great site. Lots of templates to chose from and very user friendly!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Adrienne R.
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So far i ma loving the options this template and service is giving me

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great experience
December 22, 2024

Great experience. I liked the different layout styles.!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Extremely easy and efficient
December 22, 2024

Extremely easy and efficient. Resume looks so professional. I love how it helps create summary

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It was easy to use and the ai feature was helpful to me. Thank you.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I'm certain I canceled once already and gave a review also. Yet I got charged the full amount at the end of the 14 day trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zachary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great help and wonderful assistance
December 22, 2024

Great help and wonderful assistance. Very helpful. Thank you for all the choices and great insight.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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So far it seems like it does what it says it does. No complaints.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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I think it was awesome
December 22, 2024

I think it was awesome. I like the fact that it gave me plenty of options for my resume

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I am satisfied with the service provided, but I subscribed for 14 day trial period and paid $3 for it, and it was not clear that after 14 days, my account will be automatically debited for monthly amount.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gurleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I wanted to see what your product looked like and now we are having a problem with billing, it looks like your trying to charge me for nothing! My bank is sending multiple alerts

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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So far it's been easy to transfer data
December 22, 2024

So far it's been easy to transfer data. There seems to be a wide variety of template options.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow NIKY E.
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Very good!
December 22, 2024

Very good! I would recommend Resume Genius. It was easy to add to an existing resume and keep it professional with ease. A big time saver!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The resumes look great thanks
December 22, 2024

The resumes look great thanks. Resumes look great
I will be using it more often

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Excellent experience and very easy to use except for requiring 50 characters

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Martha E.
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Services were good, I was able to create a resume pretty quickly. It made my resume have 7 pages and I did not like that.

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lisa T.
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Very helpful to have the assistance and recommendations for putting together the resume!

Date of experience: December 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius