Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good Job keep up the good work I would recommend you to others.
The resume was easy to do and I was able to put all my information on it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy. Very simple to use and my resume sounds very professional I love it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great program, but don't advertise yourself as a free service if you have to pay to have access to what you created. It's misleading and no matter how good the program was immediately makes it feel like a scam. Will find a new platform to use next time.
Hello Natalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It Was Very Easy' Great Experience. Made it quick and fast, would recommended them. Thank Yo
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience has been great so far. Resumegenius has helped me in recreating my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and professional. Need to inform users that a fee will be asked when resume is complete. FREE should be FREE
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a very good website for building my resume, although very expensive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good! It helped a lot with building a resume. I am satisfied with this website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate through each section. Very helpful when choosing words that is tailored to each work experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was user friendly. Made it easy to create by having all the choices readily available
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No comment, no comment, no comment, no comment, no comment,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty good, but maybe too many options. A little overwhelming.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient…………………………………………………………………………………………………
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a wonderful time creating my resume. It help me a lot, I'm glad I found resume Genius your the best.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, easy to use and always can update and edit when you needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the resume builder because it's fast easy to understand and very useful. I love it I definitely suggest using it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too expensive the low price was a draw and I was shocked when I was charged 23.00
Hello Joan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is really expensive and I would have used a different site had I known. I felt trapped after giving that much time to my resume and the only way to get it was pay. But the price is definitely excessive. Bummer!
Hello Thiago,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius