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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The tricky Trail part was the only negative aspect so far otherwise Resume looks beautiful and professional.
The service was offered as free, then you charged me $24, which I paid & then noticed in the small print that you would be charging me $24/month until I cancelled the service. This grift is ugly & I will be cancelling immediately. I won't recommend you ever to anyone.
Hello Benjamin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy set up, good options to choose from, nice resume options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yes it was excellent and i would surely recommend to others.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to develop. Found the right format I wanted to use. Would recommend yo others to use this website.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and great! Product was straightforward and offered great professional ways to improve my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was working on a great resume and I lost a bunch of changes!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When i googled FREE i Expected FREE. SO... I needed it now and i already filled everything out. This was messed up. Misleading. And Wrong.
Hello Sean,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very nice templates and love the idea to have your experience prefilled based off of your job title
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been really easy and straightforward. The AI function made it seamless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been so smooth creating my resume with Resumegenius. Everything was so clear, straightforward, and helpful with suggestions on what to put on the resume. Highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder! It has been years since I had to create one and this was so helpful. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's an amazing website to choose to help by updating your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell people you are going to charge them before they spend two hours making a throw away resume for a part time job. You guys suck, that is all.
Hello Justice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have no idea that I have to pay $23 every 2 weeks that's bull$#*! when you're unemployed I want a refund as I never used any of your resumes
Hello Jerry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It seems like a good site although let's see what happens now that I've signed up and how easy it will be to use. TBA
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easy I recommend anyone to use this for their resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful experience to be a part of this platform. Highly recommended
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a very good service to use but you don't need it consistently
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
At no time did it indicate this was paid service. The concept of continuing to charge my credit card 34 dollars a month after 14 days if I forget to cancel is borderline criminal, i will not recommend this service to anyone.
Hello Paul,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius