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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Marcos M.
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The tricky Trail part was the only negative aspect so far otherwise Resume looks beautiful and professional.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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The service was offered as free, then you charged me $24, which I paid & then noticed in the small print that you would be charging me $24/month until I cancelled the service. This grift is ugly & I will be cancelling immediately. I won't recommend you ever to anyone.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Benjamin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Michelle U.
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Easy set up, good options to choose from, nice resume options

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Henrietta U.
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Yes it was excellent and i would surely recommend to others.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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It was easy to develop
January 17, 2025

It was easy to develop. Found the right format I wanted to use. Would recommend yo others to use this website.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jeffrey Q.
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Easy to use and great!
January 17, 2025

Easy to use and great! Product was straightforward and offered great professional ways to improve my resume.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Ethan U.
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I was working on a great resume and I lost a bunch of changes!

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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When i googled FREE i Expected FREE
January 17, 2025

When i googled FREE i Expected FREE. SO... I needed it now and i already filled everything out. This was messed up. Misleading. And Wrong.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sean,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Sydney W.
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Very nice templates and love the idea to have your experience prefilled based off of your job title

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Rebecca T.
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It has been really easy and straightforward. The AI function made it seamless.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Ivy W.
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It has been so smooth creating my resume with Resumegenius. Everything was so clear, straightforward, and helpful with suggestions on what to put on the resume. Highly recommend.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Eric O.
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Great resume builder!
January 17, 2025

Great resume builder! It has been years since I had to create one and this was so helpful. Thank you.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Geraldine G.
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It's an amazing website to choose to help by updating your resume.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Justice J.
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Tell people you are going to charge them before they spend two hours making a throw away resume for a part time job. You guys suck, that is all.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Justice,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow JERRY N.
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I have no idea that I have to pay $23 every 2 weeks that's bull$#*! when you're unemployed I want a refund as I never used any of your resumes

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jerry,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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It seems like a good site although let's see what happens now that I've signed up and how easy it will be to use. TBA

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Corey J.
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Was quick and easy I recommend anyone to use this for their resume.

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Sibghat J.
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Wonderful experience to be a part of this platform. Highly recommended

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Brandon T.
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It's a very good service to use but you don't need it consistently

Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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At no time did it indicate this was paid service. The concept of continuing to charge my credit card 34 dollars a month after 14 days if I forget to cancel is borderline criminal, i will not recommend this service to anyone.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Paul,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius