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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thanks for making the process so easy, and the price is affordable.
Would have been much better to have been up front about your pricing instead of waiting until the very end of the process. Your prices are fair, but hiding the fact that there was even a charge for an initial resume leaves a bad taste in my mouth.
Hello Kerry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Process is good and quick, if i receive my resume. Hope I will receive it soon
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good very helpfully to understand. It said it was free but it was not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It doesn't accurately populate jobs from my resume, but it is easy to use and quicker than building from scratch.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A very helpful, convenient, and accurate way to generate a quick professional resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mostly a great program, but had some difficulty copying and pasting different segments together within the platform
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to fill out, and very helpful making a resume easy to do!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Templates, easy to use and convenient. Thank you so much!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very expensive for the little I will be using it. I only needed to get a cover letter written up for 1 job and your website was a bit difficult to use as well. It took forever to get it to download my education information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
EXCELLENT HELP THANKS SO MUCH. IF I GET HIRED WITH THIS RESUME DRINKS ON ME FOR YOU ALL LOL PEACE AND LOVE
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was nice having the auto generated skills and pop- up sections
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Very intuitive and easy to work and navigate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The generated help is amazing so i dont have to think as hard lol
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but too expensive. That's all I have to say but you're making type at least 50 words. So here ya go.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use the template was able to fill in some job experience I had forgotten
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice It is help to organize my resume with different way. It is ok
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time to write a resume it was a little bit hard for me but by the help of your assistance I did it finally an I am pleased by the results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, fast and user friendly! This site guides you through each step and offers guidance along the way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius