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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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App was to slow and I never received my updated resume I am displeased with the services that I was supposed to receive.
It was very positive because the resume genius allowed me to créate a profesional resume easily. I ended up having fun.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome experience and help with setting up a resume for me. I have little experience with this and needed one quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Helpful and fast Format with basic skills already available was helpful. Just had to add personal experience and extra skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't realize your service would automatically sign me up for a monthly subscription. And then when I go to cancel the subscription that you signed me up for you offer me a cheaper price? Low class.
Hello Keenan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
VERY EASY TO USE IT WAS FAST I LIKED BEING ABLE TO DOWNLOAD MY RESUME AND EDIT IT FOUND THIS VERY EASY
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertising. It was supposed to be free. I don't appreciate going through the trouble of filling out all of my information and then being charged at the end
Hello Destiny,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and suggestions are great. Super for anyone looking to build a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your website says free> literally waste my time making one and was forced to buy ur services. I give it a thumbs down
Hello Harlee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You can't even use a prepaid card and then they bully you into spending more money you have 14 days and then you charge 30 something dollars or do a monthly payments of $7 but you also have to pay $90 something down it's ridiculous
Hello Amy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Scam! I did my resume which was perfect then it's asked me about subscription monthly plan as low as 3.99$ and I did sign up. Next thing I know they are charging me 23.99$ monthly! Went in and canceled my subscription and again they are asking if I would like to stay for 3.99$😅 scam! Don't do subscription just pay for your resume and leave!
Hello Farida,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Unable to download a free version without uploading to your site. Did not like that you now have a copy of my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Hello Casey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
While the interface was excellent, the misleading costs were deceptive.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was Quick & easy which i appreciate with great options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for making the process so easy, and the price is affordable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been much better to have been up front about your pricing instead of waiting until the very end of the process. Your prices are fair, but hiding the fact that there was even a charge for an initial resume leaves a bad taste in my mouth.
Hello Kerry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Process is good and quick, if i receive my resume. Hope I will receive it soon
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tabatha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius