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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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My experience was great
January 23, 2025

My experience was great. The program was easy to use. I am happy with the final product.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Still deciding on whether its a good experience so far. I need more usage time.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I like the resume layout options you offer, and the AI builders to help craft and suggest wording for stuff is great! I really struggled with final tweaks/customizations - your font sizes only offered Small Normal and Large, Normal was too big to keep everything on one page (this could have been fixed by being able to adjust spacing on the paragraphs or bringing the overall font down by 1) but instead when I went down the Small size it made all the main text a size 8 which is too small to read well and left some extra space at the bottom of the page... I would really appreciate more layout adjustment options!

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
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This was easy and very good to use for a first timer, I dont know if I would used it again because it says it was free and all of a sudden at the end its asking for payment, this is miss leading

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I was not expecting that this app is easy to use but it turns out it is user friendly

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Belgium
1 review
0 helpful votes
Follow Anika M.
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Good this is a great tool to make a resume. Thank you for this tool.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Why did you make me pay for a subscription without notifying me in the first place that would happen? I got so excited i found a good website and you're just like every other.$#*!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Eve,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Super easy to use and it produces a quality resume quickly!

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Excellent and very easy to access and understand. Best tool

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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You gave me a subscription fee far greater than what i was originally charged with. 23 buck per month for a resume is an inordinate amount. The website refused to give information on different subscription plans and amounts. It's with regret I resubscribe, and only to redownload a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joseph,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very user friendly!
January 22, 2025

Very user friendly! I liked the option of the fields being filled in then going back and editing.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Worked great for applying for a new job with no current resume

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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So far so good, will do additional review later if possible for final results.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Very resourceful and detailed it helped me in organizing my resume

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
4 reviews
1 helpful vote
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I had a problem when I would fill out some of the information, it would disappear. I would keep trying, and it would continue to disappear.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I found the process was enjoyable and seamless. This program is eye opening and helps with pulling the resume all together! I plan to edit, add to my resume and keep this up to date.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful with professionally wording experience descriptions and recommending skills based on jobs.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Get tricked into thinking it is a free service because of ads, then have to pay when too far gone to give up

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Molly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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This site was so thorough in helping me create a resume. It was quick and easy with many appropriate suggestions.

Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Expensive for one edit on my resume'
January 22, 2025

Expensive for one edit on my resume'. Was not given payment options for how long I needed the website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bianca,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius