Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple and easy to do with good recommendations. Very satisfied
Great, efficient, and affordable and great when you need a quick resume done that is professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing service. Super simple and effective. I couldn't recommend this enough to anyone wanting to create a resume in a pinch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius made writing a resume easy. It was quick and helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site has made updating my resume so easy! 10/10 recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow. This was fast and simple!My resume was written out so professionally and with excellent format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for making it easier for me to write my own resume with a very detailed and realistic description of what I wanted to imply.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience! I was able to get a draft put together an helped with my wording.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy transaction...don't like being forced to type 50 characters
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and very helpful way to get your resume.
Totally recommended!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and quick to cancel account if no longer needed. If needed will use again in the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to generate a resume with this service, the AI is great!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it it was easy and it only cost me a couple dollars thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service and very easy to navigate. I would recommend this site to anyone who needs to build a solid resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and great project really appreciate it hope to upgrade my resume soon thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder! It was quick and easy to build my resume and cover letter.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
5 Stars! I haven't had a resume updated in over 7 years and creating a quality resume on my own felt like an intimidating task. Resumegenius did all the heavy lifting and made it a simple, and anxiety-free process for a first-timer.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Easy to create and finalize. Needed to update resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and good work and really easy to use and a lot of help thank u
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This app is very helpful and I will recommend to family and friends.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius