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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was a nice experience and I hope to come back some again. Thank you
Very Quick and Easy would suggest for anyone that need a resume Asap but need it professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and output looked fantastic. Step by step and good layouts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful very good yay thanks babe love you cant wait to get my job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates can't be edited format wise which is frustrating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume genius was very helpful in creating my resume today.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was great, and the resume helped me land the job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You charged me $34.95 for a service I didn't request. I want my money back
Hello Oscar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very clear and concise. I did have a bit of difficulty going back and forth but managed with helpful advice
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy! Good suggestions and the website was very easy to work on.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said I could get my resume for free. You lied. I will be canceling and not using your services again and will let people know.
Hello Audrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was an awful experience thought it was free and then of course its not
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
One of the better experience with resume writing. Software works well
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I cancelled this last month and you continued to charge me on 12/24. I will not recommend this site to anyone. I feel like you cheated me out of my month I cancelled this before the bill date
Hello Nichele,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy walk through process. Nice formatting and loved the AI recommendation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me accomplish current goal of getting a job. Very happy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was easy and offered a vast amount of opyions to diversify my answers and complete an excellent resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy and quick; guided me through each step; even gave suggestions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really Helpful, quick and easy whilst still looking professional.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy...I needed a fast way to update my resume. I was able to upload my old resume and edit it with ease
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius