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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You guys took my money after I cancelled my trial and I need a refund
Good, fast, and flexible and it offers many options that suits everyone
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so easy to upload my current resume and have the new one built by resume genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and very convenient. Saved me so much time! Would definitely recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best resume builder that helps you accomplish your goal. If you are looking for website to help you build your resume, you have found the best.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes my resume look a lot better! Easy to use and very efficient.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good resume builder team my resume looks great i can refer some friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, the recommended bullet points are insightful and the templates are very clean.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service, very tailored to specific needs in creating a professional resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Adorei o sistema de preparo, conheci por um influenciador no insta e achei de grande ajuda.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy process and the end result was beautiful. I'm sure it will prove successful for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great app though best to do resume only app I come too for it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free template. The fact that it was a paid service was not obvious. It's not that expensive and hopefully I won't need it beyond one month, so it's fine to go forward. Otherwise, very helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy template to use, even for a non-techy like me. It's great that you provide this service to people.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great variety of templates to choose for and easy to use system.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was awesome, the AI option works great. I started off feeling a bit nervous that it would sound too robotic but it's actually super perosnable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a very great and convenient resume service that allows you to have your first resume for free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and user friendly. Easy to update resume. Would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. Wording could be less formal. Going through the different options was very easy. Having a number of different options for setup was good also.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Emily,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius