Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Harry M.
Unfollow Harry M.
Share Review
Report Review

It was quick and easy and convenient
January 27, 2025

It was quick and easy and convenient. I really wish I didn't have to make a 50 word review because I'm in a very very very very very very very very very very very very very very very very very very very very very very big hurry

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Dorina L.
Unfollow Dorina L.
Share Review
Report Review

Very easy to work with this program... Very happy with the results.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow amanda C.
Unfollow amanda C.
Share Review
Report Review

This resume site helped me get a job interview and job offer immediately

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Korrie P.
Unfollow Korrie P.
Share Review
Report Review

Made resume improvements easy, look forward to using the new resume

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Crystal F.
Unfollow Crystal F.
Share Review
Report Review

Thank you for a brilliant way to create an outstanding resume.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Amy P.
Unfollow Amy P.
Share Review
Report Review

Easy to follow, great templates, flexible and professional

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

A+ Fast, quick and AI generated with good clear directions, and a strong user friendly website. Would use again, but hopefully will never need to!

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow SELENIA Q.
Unfollow SELENIA Q.
Share Review
Report Review

Hello, at this point my experience has been great. I appreciate how easy it is to download and integrate an existing resume. The options provided are great and the variety of choices for the template is hands down one of the best. Thank you!

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Erin E.
Unfollow Erin E.
Share Review
Report Review

I needed my resume to look more professional. Easy process. Who doesn't like easy in this severely messed up world? Thank you!

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ANNA E.
Unfollow ANNA E.
Share Review
Report Review

I just discovered that for years I have been billed multiple times per month (inconsistently). I see you only keep records up to 1 year for transactions and might not be able to pull up the charges to my account that far back. Luckily, you can see right there in my account that I was recently charged on 1/13,1/15, and had another charge coming up on 1/21 per my account's billing page. I can provide my bank statements as proof beyond that. I feel completely scammed. I could have sworn I cancelled this last year but can't find the confirmation email to fight it. Not sure how I missed the duplicate (sometimes 3+) charges per month which is on me, but even more concerning is that your company might be doing this to other customers…? I'm requesting a refund for all duplicate charges between may 2023-January 2025.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Easy to do and step by step is great
January 27, 2025

Easy to do and step by step is great. Didn't care for the forced review in order to submit.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Debrah V.
Unfollow Debrah V.
Share Review
Report Review

Easy format and beautiful completed resume! It was a time saver!

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Thomas O.
Unfollow Thomas O.
Share Review
Report Review

Easy to use
January 27, 2025

Easy to use. Appears to be high quality and easy functionality.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Winston U.
Unfollow Winston U.
Share Review
Report Review

Thanks easy as usual to update info thank you so much for storing my information makes it easy.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Chandler A.
Unfollow Chandler A.
Share Review
Report Review

I was unable to cancel my subscription online for the longest time due to having to call during business hours, resulting in extra unnecessary charges to my account.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Gregory D.
Unfollow Gregory D.
Share Review
Report Review

I loved the personal suggestions for the job descriptions and the layouts for templates. It really helped to see the different options available.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Tonya N.
Unfollow Tonya N.
Share Review
Report Review

So far so good..
January 27, 2025

So far so good. I haven't seen my resume yet. So it's a to be determined. Thanks.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow hunter X.
Unfollow hunter X.
Share Review
Report Review

Good huhuhuhuhuhuhuhuhuhuhuhuhuhuhuhuhhuhuhuhuhuhujh

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Lora T.
Unfollow Lora T.
Share Review
Report Review

I picked this site from a search that said it was free, but it's not. Bad publication.

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kelsey B.
Unfollow Kelsey B.
Share Review
Report Review

Awesome, quick and easy to use and have previously used before. Will recommend to others

Date of experience: January 17, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius