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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It said free but had to pay for it. That is not what you are promoting
It was great. They really helped me form my resume to look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and straight forward, with a good variety of options for a standard resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Was able to quickly and easily create a cover letter and resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use, and put my resume together amazing. Would highly recommend to anyone looking to update their resume or need a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use! It pulled forward info from my resume and I didn't need to make any changes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love all the options and the professional looks! And I was referred and they were totally satisfied with the online Company and the experience they also indicated the resumes structure absolutely get the employer attention.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I click on free resume and after all the steps it made me pay. I did not understand why it said free for me to end up having to pay in the end!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would have been nice to know I would have to pay to download the resume I spent time working on
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far - need to use ot more to know if it worth paying money for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. I've used it many times over the years and it is easy to update my resume now.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Interesting and helpful, it made generating a resume easier... thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great product and easy to use. I like the multiple templates available.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says Free. Once you spend the time building your resume it makes you pay.
Hello Mallory,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very helpful on guiding me to build my resume, and i am very satisfied with the results.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought this was free. Hope this is easy to cancel. Seems like a bit of a bait and switch.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Difficult to edit. Too much time to go back to edit. Not easy to manipulate.
Hello Elias,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy and straight to the point and it makes me feel like I have an amazing reume now
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and had many creative details to help the process of creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius