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The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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First they will charge you 1 euro and then they will charge you 30euro for every month(!) subscription in the small letters.if you dont notice they will live off from your paycheck for ever.
STAY AWAY and avoid at all cost.
The website just wasted my time. Looks great when you first see it, but when its time to download, its useless!
I was quite interested in their services when I first created my resume, and the 14 day unlimited plan was onlycost less than 5$. After the two week period I was billed $30! When I had first made my initial payment, they did not provide any transparent detail that they would bill me such a high cost after the 14-day trial.
Don't use this app
They subscribed me without my agreement, yesterday they charged me for 30$. Without any letters or invitation for subscription. Worst site ever. Just an internet thieves
Do not give your credit card details to them. I have subscribed to a 14 days basic wich will cost me $0.96 and end of the month they have charged $35 and will continue that in every month our transactions are not safe with them. Do not subscribe to their packages its a scam.
Nearly 3 dollars to start a 14 day trial, after that, they immediately charge you 30$ out of nowhere. Cancel while you can.
They scammed me €29.95, Idk yet if they'll refund me, but ill do everything in my power to get it back. Dont use this app! Do not use, they are not serious
One of the best platform to build a nice and atrractive resume.
I will definitely recommend it to all.
Awesome selection, easy to use and great designs to choose from. Definitely recommend.
I've made the best resume I've ever had, took me 20 minutes. Just info in, gorgeous resume out. Absolutely worth the price.
Hey Wayca!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well! Best regards
-ResumeCoach
I find Resume Coach to be the best tool for online resumes and cover letters making. In fact, I don't review things very often, acctually almost never. But this site is absolutely amazing.
Hello Kristina!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well! Best regards
-ResumeCoach
Nice templates, easy navigation. Also appreciate free trial period. It takes care of the formatting and design so you can customize it toward's your needs.
Hi Carlo Z!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well! Best regards
-ResumeCoach
It is very convinient to see the multiple choices of templates in relation to which area you are going to apply.
Very friendly oriented.
Hello Vicki!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
I actually quite liked the experience of using Resume Coach. It's a very user friendly interface and has many professional yet creative templates to choose from.
Hi Ludmila!
Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.
Best regards!
-ResumeCoach
They scammed me 40$, and i'M pisses. Idk yet if they'll refund me, but ill do everything in my power to get it back. Dont use this app!
Hello!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach
Resume Coach is one of the best website to create and make resume. Easy to use and can help us in making a good and correct resume. Thank you guys!
Hi Maurizio!
Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 4 stars.
Best regards!
-ResumeCoach
So easy to use and produces a beautifully formatted resume. Customer service is also excellent. So glad I found Resume Coach!
Hello Yanquiman!
Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.
Best regards!
-ResumeCoach
The process of making the resume is super easy, so at least that's a positive. Signed up for the 14 day trial so I could make my resume and charged $2.95. Finished my resume super quick and downloaded it. Went to my profile the same day and unsubscribed so I wouldn't be billed after the trial was over. They asked if I was sure I wanted to unsubscribe, I was... and I even did the survey at the end giving them feed back about my experience. Well two weeks later (today), my bank account was charged $30. Went on the site and shockingly I was still subscribed. Did the same thing again, I unsubscribed and did the survey with feedback for a second time. No help getting a refund either.
Hello!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach
I prepared my resume using this website and was ready to download it and understood that I would be charged after 14 days. I wanted to pay via Amazon instead of directly giving my payment information to the website which would be dangerous to do with any new untrusted site. But for some reason, the Amazon pay option would not load at all. My internet was completely fine, I have refreshed it several times, I have tried everything I could to be able to pay through Amazon but it would not load even though it was an option that they provide. After reading other people's reviews about how this company runs their business, there is a chance that this is a tactic that would force me to directly give them my bank details. I would not recommend this service.
Hello!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach
I was quite interested in their services when I first created my resume, and the 14 day unlimited plan was only $2.95. After the two week period I was billed $30! When I had first made my initial payment, they did not provide any transparent detail that they would bill me such a high cost after the 14-day trial. What a scam.
Hello!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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Hello Humbert!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well! Best regards
-ResumeCoach