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ResumeCoachReviews 11,009

4.0

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Saudi Arabia
1 review
0 helpful votes
Follow Musallam R.
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Thanks so much for the good service quality and friendly

Date of experience: April 18, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Musallam!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Kansas
1 review
0 helpful votes
Follow Damaris S.
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It was great but you should include all the posible section options (certificates and courses, achievements, etc) right from the start and not at the end

Date of experience: April 17, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Damaris!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Germany
1 review
0 helpful votes
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Its been a good exerience
April 15, 2022

Its been really easy to build up a CV and cover letter

Date of experience: April 15, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Muhammad!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Hong Kong
1 review
0 helpful votes
Follow Ed R.
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It is very convenient to make my resume on the website.

Date of experience: April 12, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ed!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Minnesota
2 reviews
0 helpful votes
Follow Kikita J.
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Your entire page gives amazing tips to motivate me in my current job search! And the resumes are the best on the market.!

Date of experience: April 1, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kikita!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

New York
1 review
0 helpful votes
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Five stars! Very fast and fun to renew my resume image! Very good service at an economical price! Great CS chat!

Date of experience: March 30, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Lily!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
3 reviews
0 helpful votes
Follow Andrea M.
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Love it!
March 29, 2022

I really like the site and it was ideal to update me with a good template! Thanks for the chat support to CS!

Date of experience: March 28, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello, Andrea!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Germany
1 review
0 helpful votes
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Great templates!
March 29, 2022

Modern, simple and in less than 15 minutes I have a new resume. I am very happy, five starsss! Thanks to the support CS!

Date of experience: March 28, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi, Anthony!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Estonia
2 reviews
0 helpful votes
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5 stars!
March 27, 2022

Good and modern templates! I recommend it to start new jobs, the website is very easy to use! 5 stars

Date of experience: March 25, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Spain
2 reviews
0 helpful votes
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Easy and helpful tool
January 28, 2022

Very easy to use and created my resume so fast! Highly recommend for everyone who need a resume. Thanks for the help!

Date of experience: January 27, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Roberta!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
2 reviews
0 helpful votes
Follow Zoraida G.
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It is an intuitive and pleasant site. Easy and fast to make your resume, I recommend it for all people who want to make your resume to look attractive and modern.

Date of experience: January 25, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Zoraida!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
2 reviews
0 helpful votes
Follow Casto M.
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Excellent customer service! I had a question about my resume and they assisted me with all my questions. Very helpful!

Date of experience: December 28, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Casto!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
1 review
0 helpful votes
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Good customer service
December 24, 2021

They help me to solve some questions with my account very fast when I asked, and also have some good template for resume. Special thanks to Joan for attending me.

Date of experience: December 23, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Joan!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Singapore
1 review
0 helpful votes
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Good
December 24, 2021

I came across this ResumeCoach and was caught by an eyes of their creative and glamorous resume template, and also with much useful helping tools for guidance, especially a rookie person liked me doing it for the first time for my upcoming potential job. This really helps me a lot in writing. Never deny that this is my first and pleasant experience using it. Will definitely come back here again to do any adjustment when needed in the future. But one thing to highlight is only, the 14 days free payment automatically deduct out of concern.

Date of experience: December 23, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Charles!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
2 reviews
0 helpful votes
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Great variety of templates, whose edition is very intuitive.

Excelent discovery! I am sure I will be using it again very soon!

Date of experience: December 22, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Antonio!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Spain
1 review
0 helpful votes
Follow Nuncio R.
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It is an efficient way to make your resume modern and suitable for every job interview. I downloaded several resumes, I recommend it!

Date of experience: December 22, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nuncio!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Missouri
1 review
0 helpful votes
Follow Cole K.
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This company sucks!
November 18, 2021

Overall, I was happy to buy a built resume for $2.50! I was not happy to find out 3 months later that it automatically signed me up for a subscription plan for $29.95 a month. First off, $29.95 a month for a RESUME builder is absolutely ridiculous. Second, they are terrible at informing you that you are being signed up for a subscription plan making my $2.50 resume cost over $90, basically a legal scam in my opinion

Date of experience: November 18, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Cole

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here:

Thank you

-ResumeCoach

Viet Nam
1 review
2 helpful votes
Follow Leon H.
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I so angry
November 18, 2021

I surely just only paid 0,95$ for download my CV. And they are don't show any information about account will auto renew after every 4 weeks. Then one day my account bank charge 29,95$, i was shocked about that. The customer service told me the notes about renew have send me in email, OMG.
The question? Why they don't show up full information on website when we prepare to paid for this service? Suck a bad experience and realy angry. This company do not honest, i was complain and request to refund my money, but i think is hard.
Don't try if you don't want to be scam.

Date of experience: November 18, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Leon

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Canada
1 review
0 helpful votes
Follow Bun B.
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So the first time I used it, I didn't cancel in time, they return me the money after I asked, so I thought they are not that bad. But this time I used it again, and cancelled it at the same day because I only want to use for once, and I contacted them to confirm that I've already cancelled. Funny thing happen, they still charge me 38 dollars even so! Now I believed what everyone are saying, they are a total scam company.

Date of experience: October 25, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bun

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

France
1 review
1 helpful vote
Follow Nguyen K.
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So Bad experience
October 6, 2021

They didn't noticed me that I have to pay the bill 30$ for that after 14 days trial and they even don't have a cancel button :) after you realised that OMG wtf why my money go away that you know what's going on and wasting time mail them to cancel it

Date of experience: October 6, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nguyen

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain