On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
OK on paying and that's fair but why don't you warn at the beginning?
Hello,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.
Best regards, Cami
ResumeCoach.com Team
Very bad
Dabdhabd chach dcs djkbsjkdskjcbajskcjkbnx bdjajkjnajsjkajssb
Hi Marko,
We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Cami
ResumeCoach.com Team
I am very satisfied with this experience and I recommend more people to use this service
Hello Diana,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Cami
ResumeCoach.com Team
I am very happy with Resume Coach. I was able to create a beautiful resume in a very short period of time thanks to the AI suggestions. I love it.
Hello Gabriela,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Cami
ResumeCoach.com Team
Friendly interface - Wish if you had more tamplates options.
But all in all i had a good expoirience.
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Cami
ResumeCoach.com Team
Hello,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Cami
ResumeCoach.com Team
It was quick. Fast. Simple. Easy. 10/10 recommend.
Hello Kaytlyn,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
Good for 2.99 but then it charged $30 which I didn't like because it charged without consent
Dear Giselle,
Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.
First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.
We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]
Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.
Best regards, Carol
ResumeCoach.com Team
It did well. I'm satisfied with the result. It could do better with providing even more templates though.
Thank you for the AI generated summary. It was right on point, I could have said it better myself BUT that artificial intelligence did the job.
I am satisfied with the site, it helped me write my resume quickly and easily.
Tried a bunch of resume builders, but nothing compares to ResumeCoach. The templates, tools, tips - everything's just top-tier. No contest, really
Hello Bobbie,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
Every query is met with kindness and epic advice. It's like having a professional resume advisor on speed dial!
The best website you can use. Very simple and easy.
למה הורידו לי 29.9 דולר?
זה לא היה לי מספיק ברור שלכל יום יורידו 0.95 דולר אני דורשת החזר כספי!
אני לא ידעתי שצריך לסגור את הקורות חיים בשביל שיפסיקו לחייב
שלום,
לשם הבהרה, אנו מציעים שני סוגי שירותים. השירות החינמי שלנו מאפשר למשתמשים ליצור ולהוריד קורות חיים בסיסיים בפורמט TXT. עם זאת, אם תרצה לקבל גישה לתבניות מתקדמות, או את היכולת להוריד את המסמך כ-PDF, תצטרך לשדרג לשירות בתשלום שלנו.
אנו מקווים שתמצא מידע זה מועיל. אנחנו גם כאן כדי לעזור בכל בעיה אחרת שתתקל בשירות שלנו. אם אתה צריך אותנו, אתה יכול לפנות אלינו ישירות דרך הקישור הבא:
https://www.resumecoach.com/contact/
תודה על המשוב החשוב הזה, אנו מקווים שתחליט לבחור בנו שוב בעתיד.
בברכה, קרול
צוות ResumeCoach.com
Helpful, easy to use, many templates, easy download
Hello Phuong,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Cami
ResumeCoach.com Team
Unless I missed it, It doesn't mention needing to pay to download the resume I made until the very end when I go to download it. So I spend all of this time and effort creating a resume just to be paywalled. I'm going to be unsubcribing the second I download it. A suggestion would be to allow it do be downloaded once before needed to pay or mentioning it earlier
Hello Matthew,
Thank you for taking the time to review our service.
First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.
If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.
Sincerely, Sara
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Cami
ResumeCoach.com Team