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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
Follow Yordanky Q.
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Was good, but on google it said it was free and really had to pay.

Date of experience: November 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Cami

ResumeCoach Team

Malaysia
1 review
0 helpful votes
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Really Love it easy to use and really supported thank you so much

Date of experience: November 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Cami

ResumeCoach Team

North Carolina
1 review
0 helpful votes
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Personal Cheerleaders
November 30, 2023

Feels like I've got a personal team of cheerleaders. They're not just kind; they arm you with tools and tips to win!

Date of experience: November 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Molly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow שירי V.
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Its not free like it seems when one search for free cv on google. The size of the fonts its a bit small without an opption to make it bigger.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi שירי ה!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Clara

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Just be honest dammit
December 7, 2023

Just be honest dammit. Tell people it'll cost them $2.45 and they'll be willing to pay it, but the whole "trik them with the word 'FREE'" is NOT COOL. In FACT, it's illegal to state that it's free when the only "free" thing is me taking a couple of hours to fill out the template only to find I have to pay for it and wasted my time.

I dont' like spending hours and hours and hours only to continually find that it's going to cost me a godawful amount of money.

Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Echoe,

We apologize for any inconvenience you may have experienced using our service.

That said, we're really concerned about the content of this review. Unfortunately, you haven't left much information about what exactly happened when you used our platform.

To clarify, we assure you that ResumeCoach.com is a legitimate service that offers high-quality resume creation and optimization tools. Our pricing structure is transparent and clearly communicated to all of our users. We offer a free basic service that allows users to create and download a plain text version of their resume. We also offer premium features, such as the ability to download the document as a PDF document, for which there is a fee. Users are informed of the fee before any payment is made, and are given the option to accept or decline the upgrade.

We hope you find this information useful. However, if you have any other queries, we'd be happy to help, and you can get in touch with us via email at [email protected].

Sincerely, Clara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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A useful tool
November 29, 2023

This was very helpful in creating my resume. Thank you!

Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ashi,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Idaho
1 review
0 helpful votes
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Super simple and love the professional AI generated answers. My resume looks amazing!

Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tessie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Smog inspector
November 29, 2023

Was a good experience and plus real organize for a good resume build

Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Edwin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Cameroon
1 review
0 helpful votes
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.
November 29, 2023

Jdjdididdjdjdjdhdhdhjddjhdhdhxhxududhdhdhdhdhdhdhdhdd

Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ali,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Bad experience.
December 27, 2023

The payment was already made for 0.95 Euro for the period of 14 days. But today 29.95 euro was deducted from my account without any notice.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ajmal,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Very fast process
November 29, 2023

Easy and very fast I recommend it to someone looking to build a resume

Date of experience: November 28, 2023
New Jersey
1 review
0 helpful votes
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A Breath of Fresh Air
November 28, 2023

Air
Talk about being customer-centric! The ResumeCoach team isn't just nice; they equip you with rad tips to make your resume pop!

Date of experience: November 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Luz,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Helpful AF
November 28, 2023

Customer service is helpful AF! Answered all my questions and gave tips I didn't know I needed. Resume = leveled up!

Date of experience: November 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Kristie,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Croatia
1 review
0 helpful votes
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Bad
December 27, 2023

Bad I didn't know you would pay 28 euro in the end

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Zvonimir,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Pretty neat
November 28, 2023

Easy and clean process. Very fast to create a nice layout and easy to change customise or try different things.

Date of experience: November 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nicolas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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Nn
December 27, 2023

Njj jerjejejjjenr ejejejekkr ekekekrkrknr rkekrkrkrk rkekrk

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Mohamed,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Clara

ResumeCoach.com Team

Greece
0 reviews
0 helpful votes
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10/10!
November 27, 2023

10/10!

Date of experience: November 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Paul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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.
November 27, 2023

Expérience positive, le système est bon mais le titre mensonger

Date of experience: November 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Bonjour Axel,

Merci beaucoup d'avoir pris le temps de nous laisser un avis! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services de création de CV.

Chez ResumeCoach, nous nous efforçons toujours de fournir à nos clients un service et une assistance de la plus haute qualité. C'est merveilleux de savoir que nos efforts portent leurs fruits et que nous avons pu vous aider à créer un CV professionnel et efficace.

Si nous pouvons faire autre chose pour vous aider, n'hésitez pas à nous le faire savoir. Nous sommes toujours là pour vous aider et nous apprécions vos commentaires.

Merci encore pour vos aimables paroles et pour avoir choisi ResumeCoach!

Cordialement, Clara

L'équipe ResumeCoach.com

Israel
1 review
0 helpful votes
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היה בסדר גמור
November 27, 2023

, כי אין לי צורך בהמשך, אשמח שיבטלו את המנוי תודה

Date of experience: November 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

שלום,

תודה רבה שהענקת לנו 5 כוכבים! אנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שעזרתי לך בחיפוש העבודה שלך.

שוב תודה על המילים החמות שלך ועל הבחירה ב-Resumecoach. אנו מאחלים לך את כל הטוב שבקריירה שלך!

בברכה, קלרה

צוות ResumeCoach.com

New York
1 review
0 helpful votes
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Bombastic
November 26, 2023

The whole vibe, the ease, the results - everything's the bomb. Kudos, ResumeCoach, you've got a fan in me!

Date of experience: November 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Lillie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain