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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Cyprus
1 review
0 helpful votes
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Nice tool
December 10, 2023

It was a user friendly tool which help me prepare my cv

Date of experience: December 10, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Andreas,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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תצמ
December 9, 2023

לץהב,ךנלךהבףנתהבךףנףהבנצהבלצנהבלנצהבלךנצבהלךנצלבהךצנלךהב

Date of experience: December 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

שלום,

תודה רבה שהענקת לנו 5 כוכבים! אנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שעזרתי לך בחיפוש העבודה שלך.

שוב תודה על המילים החמות שלך ועל הבחירה ב-Resumecoach. אנו מאחלים לך את כל הטוב שבקריירה שלך!

בברכה, קאמי

צוות ResumeCoach.com

New Hampshire
1 review
0 helpful votes
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Me gustó mucho
December 9, 2023

Me pareció muy Muy ordenado, completo, me ayudó mucho la estructura para poner en orden mis ideas.

Date of experience: December 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sandra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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They Put Customers First
December 9, 2023

First
It's clear that customer satisfaction is a priority for ResumeCoach. I've always felt valued as a client.

Date of experience: December 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alexandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Turkiye
1 review
0 helpful votes
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SADFGHJKLŞSZDFGHKJLŞHTDYRUHJŞKHLYGFSZDXGIJŞLİADSZFXJKLŞLKHJGFFCVBJ

Date of experience: December 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gulcan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

California
1 review
0 helpful votes
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Thought it was free
January 4, 2024

Thought it was free. Had to spend 2.49, feel like I was cheated into purchasing a "free" product. Hope this isn't a recurring bill.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hey James!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Cami

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Very good
December 8, 2023

Very good and easy to use. Thank you. …………………………..

Date of experience: December 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Amarildo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Wonderfully helpful!
December 8, 2023

I have a hard time thinking on the spot so when I was making my resume I was able to get example and it helped me so much, I love the templates very professional, Thank You

Date of experience: December 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Stacy,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Very good
December 8, 2023

Very good and optional

Very good and optional

Very good and optional

Date of experience: December 8, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ariel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Resume
December 7, 2023

Went very well easy to understand great format.Had no issues with the site.

Date of experience: December 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dustin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Kyrgyzstan
1 review
0 helpful votes
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Very comfortable service
December 7, 2023

I finished my CV in 5-10 min and got exactly what i wanted

Date of experience: December 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Beki,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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It was easy and simple to use
December 7, 2023

It was good on my journey to build my resume and each part helped me to think and increase my thoughts and ideas about how to build it as good as we can.

Date of experience: December 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Easy
December 7, 2023

It was very organized and easy to use. I was able to upload my previous resume and it automatically added the information there into this websites resume. It was nice and user friendly.

Date of experience: December 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Danielle,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Cami

ResumeCoach Team

Utah
1 review
0 helpful votes
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Frustrated
January 3, 2024

Spent an hour building my resume only to be asked for payment when they said it was free. My resume is one long layout. Theres no pages. If I printed it...how will it look? I can't seem to get a straight answer.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tisha,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Cami

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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I would like to know why the wed site is charging my credit twice. Thank you

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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I found the site through an Internet search. It said "FREE". I created my resume and decided to save it. Oh, you want to save it? Well, that will be this much money for 14 days, then so much per month, unless you cancel. It was a nice resume, so I took the two week deal. I didn't have much of a choice at that time. I need a job, so I need a resume, but, since I need a job, I don't have a lot of money.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Amy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Cami

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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My Go-To Solution
December 6, 2023

ResumeCoach's exceptional service is characterized by both professionalism and quality, making it my first choice every time.

Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Leslie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Efficient
December 6, 2023

I liked multiple templates. It really streamlined the process.

Date of experience: December 5, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Helena,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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The best
December 5, 2023

Once you go ResumeCoach, everything else feels amateur. It's a 360-degree service that caters to every resume need

Date of experience: December 5, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Grady,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Germany
1 review
3 helpful votes
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Total scam!
December 12, 2023

Totally scam! I don't recommend to anyone. They trick you during unsubscription from 14 days trial. You think you completed the steps but they charge you the amount $29.95 since you skipped a very tricky unsubscription process. I contacted the customer service right away and asked for refund but they refused to refund. What a shame. Taking advantage of people and not giving back their hard earned money. I hope you lose 1000 times. I am extremely disappointed.

Date of experience: December 5, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Özlem,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain