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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.2 stars from 2,750 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.
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Amazing, I always touch up my resume using this platform.
It is too expensive. You should be able to cancel a subscription without emailing. It is not very user friendly
Hello,
We’re sorry to hear about your concerns. Please know that you can manage or cancel your subscription directly through your account on the subscription page at any time. We encourage you to reach out to us at [email protected]. We’d be happy to explore discount options and find a plan that works better for you.
Resume Builder was really easy to use and helped me quickly update my resume!
Hello,
It’s fantastic to hear that the tool made updating your resume quick and easy for you! Thank you for sharing your experience, wishing you every success as you take the next steps in your career journey.
Language section cannot be edited after adding it. Process of going through the cv only to find that you have to pay for it is not great. I prefer being told up front about this.
Hello,
We’re sorry for the frustration you experienced with editing the language section. Your feedback is very valuable, and we’ll make sure it’s shared with our product team for improvements. In the meantime, if you’d like assistance with your account or resume, please reach out to us at [email protected]— we’ll be glad to help.
Dog $#*! $#*!ers making me pay to use ai $#*! you and ur company, I'm just trying to get my resume. Please on the love of god remove the free ad if ur $#*! cant be downloaded for free.
Good but I thought it was free to create a resume.
Hello,
Thank you for sharing your thoughts and for the kind feedback. We understand how clear expectations are essential and appreciate you taking the time to highlight your experience; we continually strive to ensure our process is transparent and valuable. If you have any questions or feedback on how we can further support you, please don’t hesitate to reach out directly.
When you say it's free, it should be free. You shouldn't make a person go through creating a resume and then hold it hostage until they pay for something that was advertised as free. Most people trying to build a resume are looking for work and can't afford to have a resume made. This is a great program, but don't advertise it as free if it's not.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
I was told this was a free resume builder, spent over 2 hours working on it and oerfecting it only to then be charged. VERY DISAPPOINTED scammy
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
It's frustrating to spend time building a resume only to find out at the end that the service isn't free. Please be more transparent about pricing upfront so users know before they begin.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
The tool works wonderfully, although moving sections around is a bit bumpy. Not informing the user of any fees upfront is 100% shady. I'm fine paying for a product that works, but I want to know I'm going to pay for it before I use it for several hours.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
A heads up to requiring payment ahead of time would have been appreciated
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
Very easy and helping find the correct wording really helped
Hello,
Thank you so much for your kind words! We're thrilled to hear our suggestions made finding the right wording easier for you. If you ever need a fresh perspective or more help polishing your message, we're always here to support you.
I do not like the fact I had to pay for a service when I was under the impression that it was free.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
ResumeBuilder Customer Support Team.
Made it super easy to fix my current resume with tips.
Hello,
We are so happy to hear the tips made updating your resume easy for you! Remember, a strong resume is a key step to landing the right opportunity, and we’re here anytime you need further support. Keep up the great work!
Hello,
Thank you for your thoughtful feedback! We're thrilled to hear that working together felt effortless and that you're happy with the results. We look forward to supporting you again on your continued journey ahead.
I have been paying $25 monthly only because I did not know I could keep access to edit for $3 monthly instead
Hello,
We sincerely apologize for any confusion and frustration you’ve encountered. We want to take this opportunity to offer further clarification and enhance your experience.
Our 14-day trial automatically renews to our monthly access until you decide it meets your expectations and choose to cancel your subscription. We do not provide a one-time payment option. It includes all our job search features.
To avoid any misunderstandings, this information is provided before, during, and after the subscription purchase. We also include this information in the welcome email sent during the purchase.
We understand that this information may have gone unnoticed, and once again we truly apologize for this misunderstanding and experience.
To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We want to ensure you receive exceptional customer service, as we are committed to turning your opinion around.
Thank you for your understanding and your valuable time,
ResumeBuilder Customer Service Team.
Amazing platform with intelligent phrase recommendations
Hello,
Thank you for praising our platform in such enthusiastic terms, it means a lot to hear that the phrase recommendations are truly helping you stand out. We appreciate your support and are excited to continue providing tools that boost confidence along the next steps.
Hi I'm satisfied with this builder. It was awesome
Hello,
Thank you so much for your heartfelt feedback! We're truly delighted to hear you had an awesome experience, and we appreciate your support and trust. Wishing you all the best on your journey ahead!
Some of the formatting is off when you download the resume for example missing commas in between the city and state. Some of the templates dont allow you to revise things you need to revise like removing the bold font form the objectives, adding and removing bullets, etc...
Hello,
Thank you for sharing your experience and letting us know about these formatting issues. We’re actively reviewing the templates to make them more customizable and cleaner upon download, your feedback really helps us make improvements to better meet what users need. If you're open to it, we’d love to troubleshoot your document specifically and make sure it reflects exactly what you want. Please do not hesitate to reach us out if you require additional assistance.
Super easy, and the resume looks great! Excellent value for the money.
Hello,
We are so happy to hear the process was super easy for you and that you're pleased with your resume. Thank you for sharing your kind words, they truly mean a lot!
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Hello,
Thank you so much! It’s wonderful to hear that the platform consistently supports you in refining your resume, and we truly appreciate your trust and loyalty. We're looking forward to helping you shine even brighter in your journey ahead!