Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.2 stars from 2,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.
We monitor reviews for authenticity
Just signed up for this service, so far pleased with the ease of creating an eye catching and well-written resume.
Easy and actually fun finding was to perfect my resume. 100% would recommend to people who want the resume to look good and professional.
Hello,
We are thrilled to hear you enjoyed perfecting your resume with us and found the process both easy and fun! Your recommendation means a lot, and we’re here to support you anytime you’re ready for the next step in your career journey.
Would have rather not have paid but price was cheap
Hello,
Thank you for sharing your thoughts candidly. We appreciate knowing that affordability met your expectations, and we’re always here to support your journey while striving to provide even more value in the future. Your feedback is truly important to us.
I was led to believe the whole website was avaliable to use for free. I am a newly graduating college student, and money is tight. I used this website in the hopes it could help me. I was extremely satisfied up until learning my resume (in a usable form) was essentially paywalled.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
If you're going to charge for downloading a resume, maybe mention that before I spend my time developing it.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Not sure if i got what i paid for an I would like alittle more autonomy on the layout/placement of words
Hello,
Thank you for sharing your honest feedback, we truly appreciate your thoughts. We understand how greater control over layout and word placement can make a difference, and we'd love to explore ways to give you more autonomy in the creative process moving forward. Please feel free to reach out so we can discuss how to tailor our services to better meet your needs.
Could not adjust spacing and site was deceptive about payment
Hello,
Thank you for sharing your experience. We are sorry to hear about your concerns. Please note that spacing can be adjusted in both line and paragraph settings within the builder, and we aim to make these tools as accessible as possible. We also regret any misunderstanding regarding payment information and will take your feedback into account for greater clarity. If you require further assistance or guidance, please don’t hesitate to contact our customer support team.
Best regards,
ResumeBuilder Customer Service Team.
$#*! you, seriously. "Best free online resume builder" $#*!ing liars. "It's good business to trick customers into thinking we offer something we don't," I bet was what went through your two total brain cells when you wrote that. And now I have to pay for this $#*! because I don't have time to go anywhere else. It's predatory, disgusting, and represents the exact ideals that make a beautiful life $#*!ing miserable. You all are pieces of $#*! and deserve to spend your entire lives being scammed until you go bankrupt.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Service was deceptive so l canceled after one very poorly formatted resume and naturally they charged my card for an ongoing subscription for $23.95 monthly. Who in their right mind would pay that every month for one resume? NOTHING is free as they claim except a plain text version of the resume. ( Who needs them for THAT?) And then even when you cancel right away they start billing your card. I am going to dispute it at my bank and report them to FTC
Hello,
We're sorry to hear about your experience. Our service includes access to multiple tools beyond a single resume, including unlimited resumes and cover letters, templates, and editing features. While we do offer a free plain text download option, access to premium formats and downloads requires a subscription, which is clearly explained during sign-up.
We also want to clarify that subscriptions can be canceled at any time. We’d like to look into this further and make things right—please respond to our request for more information via Sitejabber so we can locate your account and assist you directly.
Thank you for your feedback.
Total bait-and-switch SCAM.
I honestly could never build such a deceptive site like this with a clear conscience.
AVOID at all costs.
Hello,
We’re sorry for any confusion and appreciate your feedback. Our builder allows users to create and edit resumes for free, and we offer a free plain-text download option. Paid options provide access to additional formatting and features. Transparency is important to us, and we strive to make our pricing clear. If you need any assistance, we’re happy to help!
If I could give zero stars I would...Wasted at least 2 -3 hours revising & revamping my resume based on their own Q&A (see below - per their website), only to be met with a paywall as soon as I went to download my resume.
Is the Resume.co resume builder really free?
The Resume.co website and all of its tools are absolutely free to use. You'll be able to create your ideal resume choosing from 200+ configurations to come up with the best resume template for you. On top of that, there are premium template options for candidates who want to take resume-building to the next level. (Source:https://resume.co/)
They trick you to spend hours building a resume claiming its free in the beginning then refusing to download it later without paying money.
I feel resumebuilder.com is a deceptive website. It looks very trustworthy, minimalistic, and modern, and it shows you all kinds of resumes it can "help" you create. When you look deeper though, this is an extremely skeletal, and low quality service considering you have to pay. There are ALL kinds of problems that I noticed on my first session using the site.
I have included pictures below, of how differently the resumes come out when you export them. To be honest, it's a bit sad. The picture with the navy blue text is how it looked on their site, the horrific yellow text document is what it spit out. For a (honestly kind of expensive) paid service, this is pathetic.
Customer service on this site is non existent, and it is mostly impossible to get in touch with anyone. That's where the deceptive nature comes in. This site looks really modern, but has almost nothing in terms of forums, FAQs, customer support, any kind of meaningful help. Pair that with the laundry list of problems that occur with regular use of this site, it is a nightmare.
I actually feel scammed, as this program has literally no options. It is unbelievable in 2023 you are not able to choose to export in 8.5x11. This site will only export in 8.26 × 11.69 in, which is not the standard in the US, and I could see this causing BIG problems for people. The fact that it won't even spit out a resume in the correct size is one of the saddest things I've seen in a resume builder.
You have very little control over font size, NO control over spacing, very little control over anything. For something that is supposed to make this process easy, this website is extremely confusing and lacks important features present in the most simplistic software.
I felt really ripped off by this service, and I would highly discourage use of it.
Adam,
We appreciate your feedback and are sorry to hear about your disappointing experience with our service.
To address your concerns, we encourage you to reach out to our customer support team at [email protected] with the specific details and pictures you mentioned. We strive to provide prompt assistance and resolve any issues you may have faced.
Thank you for bringing these issues to our attention.
Sincerely,
ResumeBuilder.com Customer Service Team
I purchased the resume builder Pro to improve my resume. The preview before downloading looks different than the final product. The builder also does not add spaces between location and work dates. Very unprofessional
Chris,
Thank you for sharing your experience. We apologize for any inconvenience you encountered. Please email us at [email protected] with details about the issues you faced, and our team is happy to promptly help address your concerns.
Sincerely,
ResumeBuilder.com Customer Service Team
Resume experience is fine overall. Lose your password however, nothing they do about it. They say they will send you an email to reset the password. WELL WHERE IS THE $#*!ING EMAIL?
Great App Great patient customer Service. Great deals on subscription. The Resume Builder guides you all the way through to the end. I would highly recommend them to everyone I know. K. M.
Andy was amazing. He was very patient and listened to each of my concerns. He offered very useful advice and treated me as a friend. He is very effective in his job, and I could not be happier with my experience. Thank you ANDY!
This is a great app. I can say that it's a great way to start, and maintain an always upto date resume. If I change jobs or careers in the future this is what I'll be using for my resume.
I contacted them in regards to charging me $59 after I had cancelled my 7-day "free" trial (it wasn't actually free like they said, it's $1.95). I filed a dispute for the charges and tried to contact them in regards to it, and they locked me out of my account and would not send me the reset password email.
Thanks to Alex I was able to submit my resume to an important employer he made sure I was successful and stayed on the phone with me through my entire complicated process I really appreciate him he was outstanding!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hello,
Thank you for your enthusiasm and kind words! We're delighted the resume process has been smooth and effective, looking forward to supporting you as you advance confidently in your career journey. If you ever need additional guidance or resources, we're here to help every step of the way!