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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.2 stars from 2,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.
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Good service it really help me get through making a resume in a fast detailed way
Great software. I was able to create a great resume to help me find work relevant to my experience and skills.
Hello,
Thank you for your positive feedback! We're glad to know that our service helped you create a resume that truly reflects your experience and skills. Your positive comments motivate us to continue improving and offering the best options to our users. We wish you the best of luck in your job search!
Well it stated was free then forced me to pay or I can't access the resume
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I am excited with how quick my resume took! Resume Builder is highly recommended by me!
Hello,
Thank you so much for sharing your enthusiasm about the quick turnaround on your resume! Your recommendation means a lot, and we're glad you found our service helpful!
Google spot said free resume builder but left out the part about having to subscribe to get your resume
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Easy to use but it said it saved to my account previously PRIOR TO me paying for it, but when I went back in, it was ALL GONE, very very frustrating to say the least... you should have a pop-up when leaving that says IF YOU DON'T PAY US NOW, IT WILL DISAPPEAR... I would have paid for it right then had I known I was going to have to type the WHOLE thing out again
Hello,
Thank you for sharing your experience, we understand how frustrating that loss of your work must have been. We're actively working to improve the workflow and add clearer payment notices to prevent this going forward. Please reach out directly so we can help recover your information and make this right for you.
Said it was free and I had to pay $2 at the end of making my whole resume.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I would have liked to know that there was a cost before creating the resume.
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We are here to assist you further, so please feel free to reach out if you have any additional questions or concerns.
Kind Regards,
Customer Service Team.
Very user friendly with step-by-step process and the AI assistance is Awesome! Thank you!
Hello,
Thank you for your kind words! We're delighted to hear that the step-by-step process and AI assistance made your experience positive. We appreciate your feedback and look forward to supporting you on your journey.
Have enjoyed using Resume Builder thus far. A few challenges, but overall it has been straightforward and useful.
Hello,
Thank you for sharing your positive experience and feedback. We’re glad the Resume Builder has been useful and appreciate your patience regarding the challenges. We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].
Very user friendly website that is easy to use and navigate
Hello,
Thank you for your positive feedback! We're thrilled to know the site feels easy and user-friendly—that simplicity means a lot to us. We wish you the best of luck on your career journey!
$23 for a resume and having to call or email to cancel a subscription is absurd and whoever put that system in place did it deliberately to try and make it more difficult for people to cancel the service.
Hello,
We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and we would like to offer some clarification. While we understand your concerns, we want to clarify that our service offers features beyond what is typically available through general AI tools, including professionally designed templates and tailored document optimization. This is why we operate under a subscription.
Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
Also, you can cancel the subscription at any time, as we do not have any contracts or cancellation fees. You can do it yourself online, or by reaching out to us via phone call, chat, or email; it is up to your convenience only. To cancel your subscription online via the website, follow these steps from the Settings menu on your account:
1. Choose Cancel Subscription.
2. Scroll down the page until you see the option, Yes, Cancel My Account.
3. Before clicking the cancellation button, make sure to select the check mark indicating I understand I will lose access to my saved resumes and cover letter, but still want to cancel.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards
Customer Service Team.
I love how the AI can generate the details of the past jobs I did. I would recommend anyone who want to create their own resume and/or cover letters for any job opportunities.
Hello,
Thank you for your wonderful feedback! We're so glad you found the AI tools helpful in generating your past job details. It's great to know the process was quick, easy, and efficient for you. We truly appreciate your recommendation and wish you the best in your job search!
Best regards,
Resume Builder
Didn't warn you had to pay until all the work was done. It feels like its a scam. After sending 1 hour to edit the resume you are trape to pay if you don't want to have waisted your time
Hello,
Thank you for sharing your experience. We sincerely regret that you felt frustrated with the process. Our goal is never to mislead, but rather to provide an accessible and high-quality tool. However, we take your feedback very seriously and will work to ensure that pricing information is clearer from the beginning.
We truly appreciate that you chose our platform and are sorry we didn't meet your expectations this time. If you’d like to share more details or suggestions, we’re open to hearing from you and continuously improving.
Excellent experience with website and service provided. I never thought that preparing a resume would be so easy and straightforward. The website walked you through every step
Hello,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and found the resume-building process easy and straightforward. It's our goal to make creating a professional resume as simple and stress-free as possible. Best of luck with your job search!
Best regards,
Resume Builder
Very simple and easy to use program, walks you through the process of writing your resume in very easy to understand format.
"It appears from your rating that you may have an issue that needs attention. If you left a 1 or 2-star rating by mistake, please correct it before continuing. If your rating is correct, please leave us some feedback so that we can better serve you." This alone is worth the 1 star review, adding statements like this and requiring additional feedback for low reviews will bias your results because users will be less likely to rate your service low due to the increased amount of effort required to provide negative feedback.
Hello,
Thank you for sharing your honest perspective. We aim to understand and address every user experience, and we truly value candid feedback that helps us improve. We greatly appreciate your input and will thoughtfully consider it as we work to provide the best service possible.
Because i have to call or email to cancel, i only need the 1 month.
Hello,,
Thank you for sharing your feedback. We sincerely apologize for any possible dissatisfaction or inconvenience you may have experienced. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.
Our service works like a subscription. After the initial fee, which grants full access to all features, if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. You can also see it reflected in your account details "Settings/Subscription Overview/View billing history".) We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
Rest assured. We have located your account and confirmed that it has been canceled; no further charges will be applied. You received an email confirmation about this information. Should you require any further assistance or clarification, please do not hesitate to contact our support team. We'd be happy to help and ensure that you receive the excellent customer service we pride ourselves on!
User friendly, Straightforward, and economic. Thank you
Hello,
Thank you for your thoughtful words! We're delighted to know our service met your expectations in terms of usability, quality, and affordability. Our goal is to provide a seamless and valuable experience for all our users, and your positive comment encourages us to keep improving!
It was advertised as "FREE" but to get the resume I have to sign up for a membership that I did not want.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Its a scam that you have to pay for access to make a simple change to email
Hello,
We sincerely apologize for any confusion experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. It's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
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Hello,
Thank you for your positive comments! Our team is committed to providing user-friendly and effective service and tools for resume building, so your satisfaction and support are greatly appreciated. Wishing you all the best in your job search!