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Resume BuilderReviews 2,754

4.2

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From the business

Create your resume with ResumeBuilder’s online resume builder!

We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!


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Resume Builder Reviews Summary

Resume Builder has a rating of 4.2 stars from 2,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.

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Australia
1 review
0 helpful votes
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Deadass a scam made me think i can make a free resume then wasted my time making me pay but i cant be assed making a new resume

Date of experience: May 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while our paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions, which will help you streamline your job search process.

We apologize for any misunderstanding or inconvenience you may have experienced. If you have any other questions or require assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

North Carolina
1 review
0 helpful votes
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I have not received the resume
May 18, 2025

I have not received the resume. But, I feel that you will release it.

Date of experience: May 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for reaching out and bringing this to our attention. It sounds like you may have experienced a temporary technical issue while using our platform. We’ve checked on our end and did not detect any ongoing problems at the moment, so this may have been an isolated occurrence.

If the issue persists or if you need further assistance, please don’t hesitate to contact us directly at [email protected]. Our team will be happy to investigate further and help resolve the matter. We appreciate your patience and understanding.

Best regards,
Customer Service Team.

Tennessee
1 review
0 helpful votes
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The website made it very simple to edit and organize my resume in a way that gave me confidence in what I was writing and creating. I'm hoping it helps me stand out and display my qualifications for future jobs

Date of experience: May 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for sharing your experience! It’s wonderful to hear our website was not only easy to use but also helped boost your confidence in crafting a resume that effectively highlights your qualifications. Wishing you every success in standing out and achieving your career goals!

Australia
1 review
0 helpful votes
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Stated it was free but you still have to pay to download

Date of experience: May 17, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Virginia
1 review
0 helpful votes
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Your resume are very well researched and fit individuals skills

Date of experience: May 17, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your positive feedback! We're delighted to hear that you find our service practical and helpful. Our goal is to simplify the resume creation process so users can effectively showcase their skills and experience. Your comments motivate us to continue improving!

Australia
1 review
0 helpful votes
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Still not for free but the cheapest and also best i used for now, its 3$ for 14 days minimum.

Date of experience: May 16, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

Thank you, Phil, for highlighting both value and quality in your experience. We truly appreciate your feedback and continue striving to provide affordable options that professionally support your goals. Please don’t hesitate to share any ideas on how we can improve even further!

Texas
1 review
0 helpful votes
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Preview versus purchases resume are not the same.
Disappointed with my purchase.

Date of experience: May 16, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

Texas
1 review
0 helpful votes
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Excellent products and versatility! I would recommend this to anyone who needs help perfecting the job hunt!

Date of experience: May 16, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

Thank you so much, Elisabeth! We're truly grateful for your kind words and thrilled to hear our services have been such a helpful part of your journey. Wishing you continued success in all your pursuits!

Illinois
1 review
0 helpful votes
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I had to create 2 accounts because when I entered my information it act like it didn't recognize it and I couldn't retrieve it which means I had to pay twice for he same thing and really didn't appreciate that

Date of experience: May 15, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Pennsylvania
1 review
0 helpful votes
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Good other than the fact it's not actually free like it claims

Date of experience: May 15, 2025
Joseline D. — Resume Builder Rep
6 months ago

Helo,

Thank you for sharing your experience, Cameron. We’re glad you found value in what we offer, and we appreciate your honest feedback about pricing so we can continue being transparent and improving our services. If you ever have questions or need further support, please don’t hesitate to reach out.

Georgia
1 review
0 helpful votes
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It was advertised as a free resume builder but you have to pay to download.

Date of experience: May 15, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

Texas
1 review
0 helpful votes
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$#*! you for calling everything free and waiting till I'm fully done with the whole resume before MAKING me pay to access my stupid resume

Date of experience: May 15, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

Texas
1 review
0 helpful votes
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I typed in "free resume builder" on google. There was NOTHING said about payment until AFTER I finished the resume.

Date of experience: May 14, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

Canada
1 review
0 helpful votes
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The first thing I should see is that I have to pay. And the monthly bill that comes along with 14-day access should be highlighted as well. Good that it's cheap but still.

Date of experience: May 13, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

South Carolina
2 reviews
0 helpful votes
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Starting out saying it's free is a bit misleading, but the service itself was good

Date of experience: May 13, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information. We hope this helps clear any doubts. Feel free to contact [email protected] for any other questions. We are here to assist you.

Thank you,
Customer Service Team

Virginia
1 review
0 helpful votes
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When i first used this it was only like 2 or 3 dollars but now its 23. This is insane and after i get my resume printed im never using your site again

Date of experience: May 13, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Ohio
1 review
0 helpful votes
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Fast, easy, and help generating a resume with AI. 10/10 will use again.

Date of experience: May 13, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

Thank you so much, James, for your kind words! We're thrilled to hear the process was fast and easy for you, and we’re excited to help you again whenever you're ready.

Pennsylvania
1 review
0 helpful votes
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Would like to have been able to go back to prior sections before completing resume

Date of experience: May 12, 2025
Joseline D. — Resume Builder Rep
6 months ago

Thank you for sharing your experience, Elizabeth. Your feedback highlights an important point about navigation, and we’ll explore ways to make moving through sections more flexible in future updates. We appreciate your time and perspective as we continue improving the process.

Missouri
1 review
0 helpful votes
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I already have an account, and it made me pay a 2nd time. I just paid the 2.25 but im going to cancel the subscription on what seems to be two accounts now.

Date of experience: May 11, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hi Jeff, thank you for bringing this to our attention—we truly apologize for the inconvenience of having multiple accounts and the unexpected additional payment. We’re committed to making this right and assisting you with canceling your duplicate subscription promptly. Please reach out directly at [email protected] so we can resolve this for you as quickly as possible.

Oklahoma
1 review
0 helpful votes
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Resume Builder has made choosing a template easier

Date of experience: May 11, 2025
Joseline D. — Resume Builder Rep
6 months ago

Hello,

Amee, I’m really glad to hear the Resume Builder helped simplify the template choice for you. Thank you for sharing your positive experience—it means a lot to see our Tools making a real difference.