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Resume BuilderReviews 2,756

4.2

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From the business

Create your resume with ResumeBuilder’s online resume builder!

We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!


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Resume Builder Reviews Summary

Resume Builder has a rating of 4.2 stars from 2,756 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 13th among Resume sites.

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This company responds to reviews on average within 2 days

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Florida
1 review
0 helpful votes
Follow Kalyn G.
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Not clear on Billing I pulled up resumes templates that do not charge. And surprise I got charge. False advertising

Date of experience: June 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

Regarding your technical issues, we continuously strive to improve our website and provide a seamless user experience. Please do not hesitate to contact us at [email protected], and make sure to include all your account information and the details of the situation so we can better assist you.

Best regards,
Customer Service Team.

Canada
1 review
0 helpful votes
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Incredible Templates with Professional look and extremely user friendly.

Date of experience: June 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your kind words and thoughtful feedback. We’re thrilled to hear our service and templates met your expectations and appreciate your support—your satisfaction means a lot to us as we continue to do our best. Looking forward to assisting you again in the future!

Texas
1 review
0 helpful votes
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Easy and simple to use, highly recommend if you need a quick resume.

Date of experience: June 1, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your kind words and recommendation. We're glad to hear you found the service easy and quick to use—that’s exactly what we aim for. Wishing you all the best moving forward!

Belgium
1 review
0 helpful votes
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Excellent service
May 31, 2025
Updated review

The suggestions for role descriptions really help. So many beautiful templates to choose from! I definitely recommend

Date of experience: May 31, 2025
Paola V. — Resume Builder Rep
9 months ago

Hello,

Thank you for your kind words! We're so glad the role description suggestions and template options made the process easier and more enjoyable for you. We truly appreciate your recommendation and wish you great success in your job search!

Best regards,
Resume Builder


Easy to use and navigate
May 21, 2025
Previous review

Easy to use and navigate.

Date of experience: May 21, 2025
Georgia
1 review
0 helpful votes
Follow ALERO A.
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The service was easy; however, it was originally advertised as free which it clearly was not.

Date of experience: May 31, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your experience with us. We’re glad the service was easy to use and appreciate your feedback about the pricing details—transparency is important to us, so we would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

North Carolina
1 review
0 helpful votes
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Easy to understand, and complete. Many options to customize resume.

Date of experience: May 30, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your positive comments! We’re delighted to know that the resume options made the process easy and personalized for you. Your feedback means a lot and truly motivates us to continue delivering excellent service.

North Carolina
1 review
0 helpful votes
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This is advertised as a free resume builder. Not at all as advertised

Date of experience: May 30, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team

Texas
1 review
0 helpful votes
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I didn't like that it is advertised as free when in reality it isn't. More payment options should be accessible.

Date of experience: May 29, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion, dissatisfaction, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

Finally, we understand that budgeting for a subscription can be challenging. While we offer our services through a subscription model, we're always striving to improve our offering to provide the best value without neglecting our users' needs. Feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback!

Illinois
1 review
0 helpful votes
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Like the different templit options and uploading a resume and this program made it nicer looking and lined everything up very nice.

Date of experience: May 29, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We're delighted to hear our template options and resume upload feature helped tidy everything up and made your document stand out. Your feedback and satisfaction inspire us to keep improving while making the process as smooth and effective as possible for all our users. Thanks for sharing your positive experience!

Georgia
1 review
0 helpful votes
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Advertised as free and then required to pay to download it

Date of experience: May 29, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion or dissatisfaction you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We'd be happy to help!

Best regards.

Illinois
3 reviews
1 helpful vote
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Extremely helpful but the link originally said it was free and when you finish the resume there is a fee

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your thoughtful feedback and kind words. We truly appreciate your honesty and are glad that our services were helpful to you. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

Finally, we continually strive to enhance our website and deliver a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We'd be happy to help!

Best regards.

Texas
1 review
0 helpful votes
Follow Indira M.
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It feels like I've been intentionally misled into thinking this was a free resume builder only to be asked to pay at the end of creating a resume. Make your bag but not with job seekers in this bleak job market.

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We appreciate you sharing your experience and understand your concerns. We are genuinely sorry for any confusion or dissatisfaction you may have experienced. We would like to take this opportunity to offer you further clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, job search tool, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We are constantly working to improve our platform, and your input is greatly appreciated as it helps us understand our users' perspectives and needs. Please feel free to contact us at [email protected] if you have any other questions, need further assistance, or would like to inquire about any special offers. We´ll be happy to assist you!

California
1 review
0 helpful votes
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Your pricing is not straight forward and your AI is not very good.

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. We understand that pricing details can sometimes be confusing, and we apologize for any inconvenience this may have caused. To clarify, our platform offers both a free Basic Access account, which allows you to explore our builder and create documents, and a paid Full Access account that unlocks additional features like downloading, printing, and email options, as well as some valuable job search tools. We are committed to transparency and continually strive to improve our communication to help users better understand our pricing structure. Regarding your input, it is invaluable for us, and we appreciate your patience as we work on these improvements to better serve our users.

Again, we apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team. We'd be happy to help!

Best regards.

Colorado
1 review
0 helpful votes
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Marketed as free, then charges after already completed the resume. Did not enjoy spending my time working on it with the expectation of it being free to then have to pay 20 dollars to access it.

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users!

Best regards,
Customer Support Team

Texas
1 review
0 helpful votes
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I do not agree with this websites privacy policy and data storage policies

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We're really sorry that you rated us like that. We always want our users to have the best experience with our products or services, and would like to find a way to make that possible.

We would be grateful if you could share more details with us so that we can better understand how we can continue to improve. Please send a message to [email protected]. Your feedback is important to us, and we are determined to make the necessary adjustments to improve our services.

Thanks again for your time and feedback.

Best regards.

Nevada
1 review
0 helpful votes
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This app helped me immensely with creating my resume I just dislike when companies wait until the last second to tell people they have to pay, as well as not accepting Apple pay

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback and for your kind words about how our service helped with your resume. Regarding your concerns, we understand that pricing details can sometimes be confusing, and we apologize for any inconvenience this may have caused. To clarify, our platform offers both a free Basic Access account, which allows you to explore our builder and create documents, and a paid Full Access account that unlocks additional features like downloading, printing, and email options, as well as some valuable job search tools. We are committed to transparency and continually strive to improve our communication to help users better understand our pricing structure. Also, if you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users!

New York
1 review
0 helpful votes
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Great tool for different formats of resume writing

Date of experience: May 28, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your wonderful feedback! We're glad our tool supports you in creating diverse resumes. Happy customers make our days brighter!

Maryland
1 review
0 helpful votes
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Valuable tool for updating your experience and converting an old resume with an old fashioned template into a more dynamic-looking resume in a more current format. Simple and quick steps are easy to follow and significantly improved my resume in a short amount of time.

Date of experience: May 27, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for sharing your experience! We're thrilled to hear the tool made updating your resume straightforward and meaningful. We are extremely happy to know that we have met your expectations!

Louisiana
1 review
0 helpful votes
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Resume builder streamlined my experience in a clear and effective way

Date of experience: May 27, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your thoughtful feedback! We're glad to hear the tool made your process smooth and effective. We truly appreciate you taking the time to share your experience!

Illinois
1 review
0 helpful votes
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Easy to use
May 27, 2025
Updated review

Quick and easy to use! Gives you options on what to say which it's so helpful! Has a lot of different templates that you can use.

Date of experience: May 27, 2025
Paola V. — Resume Builder Rep
9 months ago

Hello,

Thank you for your review! We're happy to hear that you found the tool quick and easy to use. We're glad the content suggestions and variety of templates were helpful in building your resume. Best of luck with your job applications!

Best regards,
Resume Builder


Super quick and easy to use!
May 20, 2025
Previous review

Super quick and easy to use!

Date of experience: May 19, 2025