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Resume BuilderReviews 2,752

4.2

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From the business

Create your resume with ResumeBuilder’s online resume builder!

We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!


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Resume Builder Reviews Summary

Resume Builder has a rating of 4.2 stars from 2,752 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.

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Vermont
1 review
0 helpful votes
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Easy to use!
December 21, 2025
Updated review

Very simple to get started and super helpful. Just wish it was easier to transfer and download to google which is a platform I am familiar with.

Date of experience: December 11, 2025
Laura T. — Resume Builder Rep
2 months ago

Hello,

Thank you for dedicating your time to leave us a valuable review! It makes us happy to see that our platform was simple, easy to use, and beneficial.

We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected]. We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.

Thank you for your time,
Customer Service Team.


Starting over again after 20 years
November 22, 2025
Previous review

Starting over again after 20 years. Makes the daunting experience a bit easier. However, in a time when AI is doing things for no cost... This is pricey.

Date of experience: November 12, 2025
Pennsylvania
1 review
0 helpful votes
Follow Grace S.
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You advertise "Free resume builder" but you are charging to download the resume. That is fraud, and will be reported to the Better Business Bureau as soon as I get my download. I will also be posting this negative review on social media, so others know that your service is NOT free, and that your advertisements are a SCAM.

Enjoy your $2, it is the last money you will ever receive from me.

Date of experience: December 11, 2025
Laura T. — Resume Builder Rep
2 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is important to us, and we strive to clearly communicate our plan options. For your reference, we provide a detailed pricing overview that outlines all current plans at resumebuilder.com/pricing.

Our free plan allows users to build a resume and download it as a basic text (TXT) file, while paid options, including our 14-day trial, offer full access to live previews, downloadable PDFs, professionally designed templates, and additional career tools such as expert guidance and AI-powered suggestions.

We regret any misunderstanding that may have occurred. If you need assistance with billing or have questions about our plans, please feel free to contact our support team at [email protected]. We appreciate your feedback, as it helps us continue to improve our service for all users.

Best regards,
Customer Support Team.

New Hampshire
1 review
0 helpful votes
Follow Kiana W.
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No sign that I would have to pay for this until I was already done with it, and now that I've already spent all that time doing it, I don't want to go back and try and find something else. I know that's the intention, but it's a predatory intention and I hate that I'm rewarding you with the money for that sort of predatory product design

Date of experience: December 11, 2025
Laura T. — Resume Builder Rep
2 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans such as our 14-day trial offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve for all users.

Best regards,
Customer Support Team.

Georgia
1 review
0 helpful votes
Follow Jordan S.
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Y'all advertised this resume builder as free, but I ended up having to pay just to download my resume — that doesn't seem very "free" to me. If you look up "resume builder," you're the first result and even call yourselves "The Best Free Online Resume Builder." That's pretty misleading. Come on.

Date of experience: December 7, 2025
Laura T. — Resume Builder Rep
2 months ago

Hello,

We sincerely apologize for any confusion or frustration regarding the use of our platform. We understand your concerns about the resume builder being advertised as free and appreciate the opportunity to clarify.

Our platform offers two types of accounts: Basic Access (free) and Full Access (paid). With Basic Access, users can create resumes and explore the builder’s features at no cost, but downloading a formatted version with premium templates requires a Full Access account. This account includes additional benefits such as professionally designed templates, printing, emailing, and other resources to support the job search process.

We are continuously working to ensure transparency and a smooth experience on our website, and your feedback helps us improve. Should you have further questions or need assistance navigating the features, our support team is always ready to help.

With sincere thanks,
Customer Service Team.

Australia
1 review
0 helpful votes
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You can't claim "free resume builder" then literally charge money at the end after spending 30m-1hr building it,

I'd highly advice you grab a dictionary and brush up on what the definition of 'free' is. Instead of being a questionable business model that Purposefully tricks people into using your site under false assumptions.

Date of experience: December 7, 2025
Laura T. — Resume Builder Rep
2 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

California
1 review
0 helpful votes
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I really enjoy all of the formats they have to offer aswell as they really dive deep into building your resume when it comes to it being from scratch or just updating it. Payment is really cheap and it really helps when you are in a place when you need a resume as of today.

Date of experience: November 24, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

We sincerely appreciate the thoughtful feedback and are glad to learn that the variety of formats and the in-depth support for creating or updating a resume have been valuable. It is encouraging for us to know that the payment options felt affordable and that the service proved useful at an important moment. We remain committed to providing dependable and comprehensive assistance.

Best regards,
Customer Service Team.

Canada
1 review
0 helpful votes
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Your site comes up under a search for a free resume builder and then it is not until I have built a resume that I learned it is not in fact free.

Date of experience: November 23, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience you experienced, especially after building your resume and only then discovering that some features are not free. We completely understand how frustrating that can be.

To clarify, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The Basic Access account is designed to allow users to explore the builder and create their documents at no cost. With this free access, you can build your resume and download a plain text version of it without any fees. However, the Basic Access plan does not include our premium features.

For options such as downloading your resume using our copyrighted templates, printing, emailing documents, and accessing additional job-search tools (like cover letters and interview tips), we offer a Full Access account for a small fee. This plan provides 14 days of unlimited access to premium features, and if it is not canceled within that period, it renews into a monthly subscription.

Our goal is always to be transparent and to provide a clear experience during the sign-up process. We recognize that the transition to paid features may not have felt clear enough in your case, and your feedback is extremely valuable in helping us continue improving.

If you have any further questions or need help with your account, our support team is here for you.

Best regards,
Customer Service Team.

Texas
1 review
0 helpful votes
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Very easy to upload my existing resume and do some simple edits. The tool helped to size the resume correctly which is what I really needed.

Date of experience: November 19, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

Thank you for your wonderful review! It's satisfying to discover that our service made uploading and adjusting your resume effortless while helping with the formatting. We strive to provide our users with a seamless experience. We sincerely value the trust you've placed in our platform, and we look forward to continuing to assist you in the future.

All the best,
Customer Service Team.

California
1 review
0 helpful votes
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Can't modify basic things like where I add linkined in profile. Not efficient use of space, if this was free I get it but it's not

Date of experience: November 15, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

Thank you for reaching out and sharing your detailed feedback with us. We are sorry to hear that you found the editing capabilities restrictive, particularly when trying to add your LinkedIn profile link and manage the layout.

We apologize if the current design templates do not allow for simple modification of certain fields, such as easily integrating a LinkedIn URL or optimizing the spatial efficiency to your liking. We strive to offer professional templates that meet general industry standards, but we recognize that advanced customization is essential for many users.

Your input regarding the need for more efficient space utilization and easier editing of basic elements is extremely valuable. We are continuously working on updating our builder's interface and template functionality to offer greater control and a smoother editing experience.

We would be happy to guide you through any available workarounds for adding external links or optimizing a specific section of your CV. Please feel free to contact our support team with more details about the template you are using so we can assist you directly.

Best regards,
Customer Service Team, Resume Builder.

Colorado
1 review
0 helpful votes
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Only had one glitch in trying to add a photo. The screen would not scroll down to hit the insert of finish button, so had to skip that part

Date of experience: November 13, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

Thank you for sharing your experience and for your feedback. We’re glad to hear that you were able to continue building your resume despite the glitch. We sincerely apologize for the inconvenience you encountered with adding a photo. Our team continuously works to improve the platform’s functionality, and your input helps us identify areas that need attention.

If you’d like, we’d be happy to assist you in resolving this issue so you can add your photo seamlessly. Please feel free to reach out to us at [email protected], and we’ll make sure to provide guidance or a workaround.

Thank you again for your patience and for using Resume Builder!

Best regards,
Customer Service Team.

Illinois
1 review
0 helpful votes
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I was under the impression I would be able to use the free version. After I completed the resume process, only the 14 day trial came up. Also, I couldn't find an email address to contact your company. I feel this is not fair advertisement.

Date of experience: November 12, 2025
Laura T. — Resume Builder Rep
3 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding or inconvenience you may have experienced. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

California
1 review
0 helpful votes
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I had a great experience with resume builder. It give you nice options for template designs. As well as straight forward descriptions for each job.

Date of experience: November 3, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you so much for your kind feedback! Our goal is to make resume creation simple, effective, and enjoyable for every user, so we’re glad to know you had a great experience with our service and appreciated our multiple tools, options, and clear descriptions. Wishing you much success in your career endeavors!

Kentucky
1 review
0 helpful votes
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It says on google its completely free then you go through the whole process (like an hour!) only to get to the end and it charges you $2.95 if you want your resume you just spent all that time on-not that happy but have to do it now. I will say i did like the AI recommendations it offered that part made it easier and professional sounding.

Date of experience: October 30, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

Minnesota
1 review
0 helpful votes
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I really appreciate how Resume Builder helped me to organize my work history into a condensed format. I think $2.95 is a very reasonable price for the services I received from the platform. But I very much dislike the automatic auto-payment enrollment. That's a deceptive practice that enables the platform to earn money from human error.

Date of experience: October 28, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for sharing your experience and feedback. We’re glad to hear that Resume Builder helped you organize your work history effectively and that you found the initial price reasonable.

We also sincerely apologize for any frustration caused by the automatic subscription enrollment. We want to clarify that our service operates on a subscription model: after the initial fee, which provides full access to all features, the subscription automatically renews into a paid monthly plan if it is not canceled within 14 days. This is intended to ensure uninterrupted access to your resume and all platform features.

These terms are presented clearly during the registration process, at the point of purchase, within our terms and conditions, and again in the confirmation email sent after your first payment. We understand that this information may sometimes be overlooked, and we truly appreciate your feedback as it helps us continue improving the clarity of our customer experience.

If you would like assistance with managing or canceling your subscription, please don’t hesitate to contact our support team at [email protected]. We’re here to help. We appreciate your understanding and your honest feedback.

Best regards,
Customer Service Team.

Georgia
1 review
0 helpful votes
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I searched for a FREE resume builder
November 6, 2025

I searched for a FREE resume builder. I spent my time building what I thought was a FREE resume (as stated on google), only to find out that now I have to pay for the FREE resume? I only paid for it because I spent the afternoon on it. Shame on you! FALSE ADVERTISING!

Date of experience: October 27, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

North Carolina
1 review
0 helpful votes
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Excellent service and a lot to offer
November 6, 2025

Excellent service and a lot to offer. The cost was very low, but I believe it would have been better just to say, up front, that you can get the finalized resume for as low a $2.95

Date of experience: October 26, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for taking the time to share your feedback and for your kind words about our service. We’re happy to hear you found it helpful and affordable.

We sincerely apologize for any confusion regarding the pricing during the sign-up process. Our goal is to provide users with the opportunity to freely explore and build their resumes using our platform, with the option to upgrade to access premium features such as downloading and using professional templates. That said, we understand that the transition to payment could be communicated more clearly, and your feedback is truly valuable in helping us continue to improve that experience.

If you need any assistance or have further questions, please don’t hesitate to reach out to our support team. We’ll be happy to help.

Best regards,
Customer Service Team.

Illinois
1 review
0 helpful votes
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Deceptive, says that it is a free resume builder. You'll get all the way through the process, press download and then take you to a payment processor before you can download the resume.

Date of experience: October 26, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

Maryland
1 review
0 helpful votes
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Extremely disappointing bait and Switch tactic. You CLEARLY advertise The best FREE online resume builder, then don't mention anything about having to pay until you have finished working on your resume. That is extremely deceptive advertising

Date of experience: October 24, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for taking the time to share your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

California
1 review
0 helpful votes
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Your program optimized my resume, but I am concerned about privacy. I would also recommend that this is a paid service right up front, instead of at the end.

Date of experience: October 24, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for taking the time to share your feedback and using our resume writing service. Rest assured, your data remains confidential and secure.

We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide these details in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.

Best regards,
Customer Service Team.

New Jersey
1 review
0 helpful votes
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Great service!
November 3, 2025

This immensely helped my husband and I create AMAZING resumes and cover letters! We landed jobs almost immediately, our old Indeed ones didn't even compare.

Date of experience: October 24, 2025
Laura T. — Resume Builder Rep
4 months ago

Hello,

Thank you for your kind words! We're thrilled to hear that the resumes and cover letters helped both you and your husband land jobs quickly. It’s truly rewarding to support such success, and we look forward to staying connected.