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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder Reviews Summary
Resume Builder has a rating of 4.2 stars from 2,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 13th among Resume sites.
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Building a free resume and then charging is predatory
A trial for any website should be free. This is absurd.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!
Best regards,
Customer Support Team
The resume was fine and easy to build. The charge of $2.45 was fine.
Then you sent me promotions I did not want and now you have tried to get a payment of $34.95 from my credit card I did not authorize.
Therefore I am fuming!
Hello,
We appreciate you sharing your experience. We're glad to hear you found our resume service helpful and easy to use. We also apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.
Our service works like a subscription. After the initial fee, which grants full access to all features (unlimited resumes and cover letters, job application tips, expert-written content, etc.), if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. You can also see it reflected in your account details "Settings/Subscription Overview/View billing history".) We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We would like to investigate this matter further to ensure it’s resolved appropriately. To help us locate your account and assist you directly, please reach out to our customer service team at [email protected]. We will be more than happy to assist you. We value your feedback and are committed to improving your experience.
Best regards.
I thought I was using free resume software. It was a big surprise to reach the billoing page.
Simple, easy to use, and it was fast to use. Desperate and needing to get resume done.
Hello,
We're truly happy to hear that you found the process simple and fast when you needed it most. Your experience is exactly what we aim for, and we’re here to support you each step as your career journey continues. Don’t hesitate to reach out if you want guidance on next steps!
Easy to use and understand and very helpful insight on how and where to add parts to the resume to help enhance the look
Hello,
Thank you so much for your positive review! We're delighted to hear that the insights were clear and truly helped enhance your resume’s presentation, wishing you the best success as you move forward!
I don't like the fact that its a monthly subscription rather than a one time payment to get the resume. I don't really have any intention to continuously use this service so making it a monthly subscription just doesn't make sense.
Hello,
Thank you for taking the time to leave us a review and using our platform to create your resume. Our service is designed to provide ongoing access and support, but we understand that not everyone needs a subscription beyond their initial use. We appreciate your feedback and thank you for sharing your thoughts.
It was great way to make a resume but it was advertised as free?
Hello,
Thank you for sharing your feedback and using our service. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
This was the most helpful program I have ever used.
Hello,
Thank you sincerely for your kind words and for trusting us in your career journey. Knowing our service made such a meaningful impact inspires us to continue providing the best support possible. We’re honored to be part of your success!
Very helpful and makes resume building less daunting
Hello,
Thank you so much for your positive comment! We're thrilled to hear that the process felt manageable and supportive for you. Making career steps clearer is truly our goal. Wishing you continued success ahead!
You should state earlier that this is a small fee for 14 days access. I don't mind paying it, but appreciate if you can advise sooner in the process. (Or perhaps I didn't see it.)
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Best regards,
Customer Service Team.
Market your website as free and ask for a payment after spending so much time on the resume, perfect strategy
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
"free", right. Mediocre service and only acknowledged the pay wall after I had finished creating the resume.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
I think it's really deceitful that you advertise as a free resume builder and then at the end you charge people to actually access their resume. The initial cost isn't too great but then to charge someone $22 a month for something they only need maybe once or twice is outrageous.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
I do not appreciate spending like 2 hours creating a resume to be told I have to pay to get access to it.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Advertised as free, not actually free, very predatory
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
I spent a bunch of time making a resume and at the last second had to pay to get it.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Resume building is pretty good, although I wanted to add to the contact template and couldn't without creating another section. Although I was informed it was a free service, so I was surprised to be billed.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options or have further inquiries, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
I'm a blue collar worker, and 23 years old, never cared to make a resume, and actually dreaded it as the jobs I usually work do not require one. This has been the easiest and most exciting way to make a resume.
Hello,
We truly appreciate your feedback and awarding us a five-star rating! It's truly rewarding to learn that creating your resume became an exciting and effortless process. We're honored to have exceeded your expectations and wish you all the best!
Really quick and easy process for building my resume
Hello,
Thank you for your support and awarding us a five-star rating! It brings us joy to see that the process was quick and easy. We appreciate you for choosing our service based on your friend's recommendation. Satisfied customers truly brighten our day!
This process was very quick and easy and I loved the easy option to choose alternative wording options.
Hello,
Thank you so much for your kind words! We're so happy to hear the process felt quick and easy, especially the alternative wording options. We are glad you had a positive experience!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We understand that budgeting for a subscription can be challenging. For this reason, we're always striving to improve our offering to provide the best value without neglecting our users' needs. Feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback!
Best regards.