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Resume BuilderReviews 2,757

4.2

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From the business

Create your resume with ResumeBuilder’s online resume builder!

We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!


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Resume Builder Reviews Summary

Resume Builder has a rating of 4.2 stars from 2,757 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 13th among Resume sites.

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This company responds to reviews on average within 2 days

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Washington
1 review
0 helpful votes
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Tell me I have to pay for this before I start investing in it.

Date of experience: September 8, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

California
1 review
0 helpful votes
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Easy to use an love how they already have created bullet points for you for any job title. Highly recommend!

Date of experience: September 7, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for sharing your appreciation. We're glad that we made things easier for you, and we're excited to continue supporting you every step of the way!

Illinois
1 review
0 helpful votes
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Extremely easy to enter in skills and data then select the best organization and layout for my specific needs

Date of experience: September 6, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that the process was seamless and tailored perfectly to your needs. Your kind words mean a lot and inspire us to keep helping you achieve your goals!

Texas
1 review
0 helpful votes
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Website is very user friendly and helpful when completing resume templates. Would use again!

Date of experience: September 5, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to leave such a positive review! At Resume Builder, we're committed to providing a seamless and supportive experience for all our users at every step of their resume creation journey. We're glad you found our website both helpful and user-friendly. Wishing you success in your future endeavors!

Utah
1 review
0 helpful votes
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False Advertising is this the one that needs 20 characters?

Date of experience: September 4, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Virginia
1 review
0 helpful votes
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Seems to work okay
September 14, 2025

Seems to work okay. I will let you know differently once I find a job using this resume

Date of experience: September 4, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for sharing your thoughts! We’re glad the resume is off to a good start. Wishing you the best as you continue your job search; we’re here to support you every step of the way and look forward to hearing your update!

Florida
1 review
0 helpful votes
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Why do you advertise as free then after you complete the entire resume you ask for a card

Date of experience: September 4, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Wisconsin
1 review
0 helpful votes
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I was not made aware I would have to pay for my resume

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion or dissatisfaction you may have experienced with our website. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Illinois
1 review
0 helpful votes
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Easy to use, gave great ideas for layout and important information

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We appreciate your wonderful words in this five-star review! We find it gratifying to know that our service provided valuable guidance for your resume's layout and content. Thank you for trusting us with your needs. Best of luck in your job search!

Georgia
1 review
0 helpful votes
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Love the suggestions for my resume I did not have to spend precious time because the phrases allowed e to tailor my resume

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We greatly appreciate your five-star rating! We're thrilled that the suggestions helped you tailor your resume with efficiency. It's our goal to make the process as seamless as possible.

India
1 review
0 helpful votes
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First it said free resume builder and then after all the hard work it is asking to pay for download resume.

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to provide your feedback. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.

To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We continuously strive to improve our website and provide a seamless user experience. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

Ohio
1 review
0 helpful votes
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Great experience
September 13, 2025

Great experience. Although, this is not a FREE service-which you are misrepresenting when searching for a free editor. I definitely would change that.

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to leave us a feedback and using our service. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

Washington
1 review
0 helpful votes
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Very comprehensive and straightforward tool to build a resume. AI is fully optional, so it warrants an actual 5-star review.

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to provide your feedback. We're glad that you found our resume writing service tool to be both comprehensive and easy to navigate. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

California
1 review
0 helpful votes
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As soon as I made my payment the website started to slow down and now I can't even download my resume or build my cover letter.

Date of experience: September 3, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for reaching out. We sincerely apologize for any dissatisfaction or inconvenience. It sounds like you may have experienced a temporary technical issue while using our platform. We’ve checked on our end and did not detect any ongoing problems at the moment, so this may have been an isolated occurrence.

If the issue persists or if you need further assistance, please don’t hesitate to contact us directly at [email protected].

Our team will be happy to investigate further and help resolve the matter. We appreciate your patience and understanding.

Best regards,
Customer Service Team.

Colorado
1 review
0 helpful votes
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I feel tricked because I spent the time to build resume without knowing I had to pay and load app. I thought I was in a free template area.

Date of experience: September 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

Pennsylvania
1 review
0 helpful votes
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The fact that I cannot purchase a single download but instead have to pay or a subscription I do not want is bull$#*!.

Date of experience: September 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We would like to clarify that transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help.

Best regards,
Customer Support Team.

Colorado
1 review
0 helpful votes
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It was good
September 12, 2025

It was good. Okay it was a 5 until I was force to write a paragraph about my choice when I just want to move on. Frustrating.

Date of experience: September 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We appreciate you taking the time to leave us a review. Providing a review is entirely optional, and we value any insights you choose to offer. If you have any concerns, please do not hesitate to reach out to us at [email protected].

Alaska
1 review
0 helpful votes
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They make you think it's free until the last second. Seems like a predatory business practice.

Date of experience: September 2, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

Utah
1 review
0 helpful votes
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Its good but this survey is really getting in the way. I was going to give you 5 stars until you did this and I cant get my resume

Date of experience: September 1, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to leave us a review, we appreciate your honesty. Providing a review is entirely optional, and we value any insights you choose to offer.

We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].

We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.

Thank you for your time,
Customer Service Team.

Florida
1 review
0 helpful votes
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Easy to use, and I'm 70yo
September 11, 2025
Updated review

I used my existing resume and the site helped me to make it a more current format and look and easy to edit my objective and also call different sections by their current names.

Date of experience: September 1, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We appreciate you for dedicating your time to leave us a feedback and a five-star rating! We're pleased that our platform's formatting and editing tools helped you enhance your resume. Your experience highlights our commitment to making the professional development process both straightforward and effective.


Extremely easy to use with an existing resume especially
August 20, 2025
Previous review

Extremely easy to use with an existing resume especially

Date of experience: August 20, 2025