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Resume Builder Reviews Summary
Resume Builder has a rating of 4.1 stars from 2,807 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and day access. Resume Builder ranks 13th among Resume sites.
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Had banking issues. Maybe its the bank issue or server problem so had to use a credit card.which i dont feel safe.
Misleading promotional content displayed on the homepage. Didn't know it wasn't a free service until I spent much time to build my resume. Very cheeky to bring up a payment after everything is done rather than upfront.
Hello,
We’re sorry for any confusion or inconvenience you may have experienced, and we truly appreciate the opportunity to clarify how our platform works.
Our service offers two types of accounts: Basic Access (free) and Full Access (paid). The Basic Access account allows users to explore our builder, create documents, and download a plain text version—perfect for testing the platform before committing. Premium features, such as downloading with professional templates, printing, or emailing documents, are available with a Full Access account.
Full Access is available for a small fee and includes additional tools to support your job search, like cover letters and interview resources. This plan gives you 14 days of full functionality. If not canceled within that period, the subscription automatically renews into a monthly plan, as noted during sign-up.
We’re constantly working to enhance our platform and deliver the best experience possible. If you have any further questions or need assistance, our support team is always here to help.
Best regards,
Customer Service Team
It said it was FREE! Then it asked for moneyI am out of time and had to pay the $2.99 and then cancel later
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced. We understand your concerns and appreciate the opportunity to clarify.
Our platform offers two account options: Basic Access (free) and Full Access (paid). The Basic Access allows users to explore the builder and create documents at no cost, but downloads are limited to plain text and do not include premium features.
With Full Access, available for a small fee, users gain access to premium templates, printing, emailing, and additional job search tools like cover letters and interview tips. This plan includes a 14-day trial period with full functionality. If not canceled within that time, the subscription renews into a monthly plan, as outlined during registration.
We’re committed to providing a seamless experience and are always looking for ways to improve. If you have further questions or need assistance, please don’t hesitate to contact our support team — we’re here to help.
Best regards,
Customer Service Team
Laying out the skills was pretty bad. They are one list in the builder, but two lists on the page. That wouldn't be bad if they read straight down, but they are arranged accross (alternating between columns), but humans read straight down. Bad UX.
Also, would be nice to have some minor cusomizability to layouts for font sizing, etc.
Hello,
Thank you for reaching out to Resume Builder support and bringing this to our attention. We understand your situation and appreciate your patience as we work to resolve this matter.
Regarding your inquiry, to modify your CV from two (2) pages to only one (1), we would suggest you follow these steps:
Start by logging in to your account using your credentials (email and password). Then, navigate to the section where your resume or profile is stored. This is usually found in your dashboard or under a specific menu labeled "My Resumes" or "Profile", and choose the particular resume or profile you want to edit. Next, click on the pencil icon to enter edit mode for your CV.
Once there, look for the paintbrush icon, which is located between "Templates" and "Add Section" on the right side of the window. Click on it to access the "Design and Formatting" area. In this section, we suggest you focus on the margin spacing, paragraph spacing, and line spacing options. Reducing these settings can help you condense your content to fit everything on one page. To see how your changes look, you can use the "Print" option. This will give you a preview of the modified document and help you ensure everything fits well. Lastly, please don’t forget to click on "Save and continue/Finish resume" to make sure all your changes are stored.
However, please keep in mind that if there is too much information on the resume, it can alter the number of pages, regardless of the changes in the spacing.
Your feedback is invaluable and helps us identify areas for improvement. Should you require further assistance, please feel free to reach out to us at [email protected]. Kindly include your account information and details of the issues you've faced so we can better assist you. Our team is committed to changing your perception of our service and ensuring you receive the correct format for your document.
Best regards and good luck.
The "free" bait and switch is super unprofessional. Guess you're lucky I need a resume and don't want to go to another site to try again.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
It was easy to build - needed to update my resume - Just needed to make an update to my resume because I will be applying to other jobs soon
Hello,
Thank you so much for such kind words! We’re delighted to hear that updating your resume was easy and hope it helps support you in landing exciting new opportunities. Wishing you all the best in your job search, followed by accomplishing the next step in your career journey!
Didn't like to be forced to pay at the end pf the process.
Hello,
We sincerely apologize for any dissatisfaction or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I was going to cancel and they offered me $3 a month so I kept it! Thats a great deal!
Hello,
Thank you so much for sharing your experience and giving us the chance to continue supporting you. We’re delighted to hear you’re happy with the new offer, and we’re here whenever you need us to help amplify your career journey. Your support means the world to us!
This tool was easy to use, created articulate wording and got what I needed done in under 20 minutes. I recommend this tool.
Hello,
Thank you so much for sharing your experience. It means a lot to know our platform made your process easy and hassle-free while delivering the results you needed. We're here anytime you want to nail your next step!
Y'all are advertising that this is free but $2.95 Is not free! FREE is $0.
Hello,
We’re sorry for any confusion or inconvenience you may have experienced, and we truly appreciate the opportunity to clarify how our platform works.
Our service offers two types of accounts: Basic Access (free) and Full Access (paid). The Basic Access account allows users to explore our builder, create documents, and download a plain text version—perfect for testing the platform before committing. Premium features, such as downloading with professional templates, printing, or emailing documents, are available with a Full Access account.
Full Access is available for a small fee and includes additional tools to support your job search, like cover letters and interview resources. This plan gives you 14 days of full functionality. If not canceled within that period, the subscription automatically renews into a monthly plan, as noted during sign-up.
We’re constantly working to enhance our platform and deliver the best experience possible. If you have any further questions or need assistance, our support team is always here to help.
Best regards,
Customer Service Team
Good to use.good to use.good to use.good to use.good to use.
Hello,
Thank you for your positive review! It's wonderful to hear that you've had such a good experience. We're committed to supporting every step of your journey and appreciate your trust in what we offer.
It was very easy to navigate through the website. My resume did not overwhelm me to build.
Hello,
Thanks for sharing your story! We're so glad you found the website easy to navigate and the resume-building process smooth—that’s exactly what we aim for! It means a lot to hear that you had a great experience and that you came back!
Quick and easy tool to use with built in AI tool to assist with create more eloquent phrasing which helps to elevate your resume and give you the best chance when searching for a new job
Hello,
Thank you for taking the time to share such a kind review and for coming back to us! We’re thrilled to hear that the AI features helped elevate your resume and made the creation process smooth. The best of luck on your career journey!
Super easy, inexpensive and good suggestions to help you write.
Hello,
Thank you so much for your kind words! We're thrilled to hear the website felt easy and the suggestions we provided were helpful—it's wonderful to know we could support you in such a meaningful way. Your feedback truly brightens our day!
When I started the resume it stated it was free just to be baited into a purchase.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Super happy the way my resume turned out, resume builder is a strong tool any potential jobseekers should invest in.
Hello,
Thank you so much for your kind words! We're thrilled to hear you're happy with how your resume turned out. It's great to know our resume builder made a strong impression and helped you feel confident in your job search. Wishing you the best of luck in your career journey!
Awesome site it puts yours regular resume builders to shame
This sucks. It kept glitching, it's stealing my money, and I am not okay with this.
Hello,
We appreciate your feedback and apologize for any inconvenience regarding your account status. We have located your account and confirmed that it has been canceled; no further charges will apply. You received an email confirmation about this information.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Claims to be free resume builder, collects your personal data then charges you for it.
Hello,
We deeply apologize for any confusion or inconvenience you may have encountered while using our website. We completely understand your concerns and would like to clarify a few points. Our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The Basic Access account allows you to explore our builder and test out its features before making any commitment. With this account, you can create documents and use the builder, but please note that it only enables you to download a plain text version of your document and does not include our premium features.
Alternatively, our Full Access account is available for a small fee, offering enhanced features such as the ability to print, email, and download documents with our exclusive templates, along with additional services to assist you in your job search (cover letters, interview tips, etc.). With a Full Access account, you’ll enjoy 14 days of using these advanced features. If you choose not to cancel within the first 14 days, your subscription will automatically renew as a monthly plan.
We are constantly working to improve our website to ensure a smooth experience for our users. If you have any further questions or concerns, please feel free to contact our support team.
Best regards,
Customer Service Team
I was looking for a simple, professional looking template
I don't like the fact I can't get to the download part of this program
Hello,
Thank you for sharing your feedback and kind words about the template’s design. We're sorry for any difficulty accessing the download feature, and we would recommend reconnecting with our support team at [email protected] to ensure you can complete your perfect resume smoothly. Your success is important to us, and we’re here to help every step of the way.
Professional style template Quality information Simplistic template
Too expensive, Ive been paying 3 dollars a month just to end it to pay $10 to download it..
Hello,
Thank you for sharing your experience! We completely understand your concerns regarding the cost and want to assure you that we have already sent you an email explaining the situation in more detail. We know that issues like this can cause inconvenience, and we are committed to providing you with the best possible experience. If you need further clarification or have any other questions, feel free to reach out to us. We’re here to assist you with anything you need!
From the business
Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification.
Regarding the billing process, we accept all major credit cards, including Visa, MasterCard, and American Express, which are verified via Visa, MasterCard SecureCode, and PCI DSS compliance to ensure security. We aim to ensure that payments are processed securely and smoothly for all users. We regret that this has caused confusion and are constantly working to improve our systems to better serve our customers.
Should you require any further assistance or clarification, please do not hesitate to contact us directly at [email protected]. We value your feedback and will take it into account as we continue to refine and improve the user experience.