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Resume Builder Reviews Summary
Resume Builder has a rating of 4.1 stars from 2,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and day access. Resume Builder ranks 13th among Resume sites.
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I haven't had to build a resume in 23 years, so I was very lost at the beginning of this process. Resume Builder walked me through step by step and gave me insights on improvements. Thank you!
Hello,
Thank you for the time you took to share your feedback and awarding us a five-star rating! We're thrilled that you found the platform easy to use and enjoyed the service. Your satisfaction is our priority, and we appreciate you being our customer.
Price increase just to edit? I had a typo that now costs over $20 to fix.
Hello,
We sincerely apologize for any confusion or frustration you may have experienced with our website. While we understand your concerns, we want to clarify that our service offers features beyond what is typically available through general AI tools, including professionally designed templates and tailored document optimization.
While we understand that free tools exist, our platform is designed to provide much more than basic assistance. We offer professionally designed resume and cover letter templates, AI-powered content suggestions tailored to specific roles and industries, formatting tools that ensure ATS compliance, and a user-friendly interface to help streamline and enhance the job application process.
We're always striving to improve our offering to provide the best value without neglecting our users' needs. Feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback.
Best regards.
You maid me payyou maid me payyou maid me payyou maid me payyou maid me payyou maid me payyou maid me payyou maid me payyou maid me payyou maid me pay
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
I wish you had told me I'd have to pay for my resume after spending 2 hours working on it. Very misleading.
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Great templates and easy to use. Would recommend for any user type.
Hello,
We greatly appreciate your kind words! It's wonderful to know that our templates are easy to use and suitable for all user types. Your support and satisfaction encourage us to continue improving and providing valuable resources!
I didn't like how I was under the impression the resume builder was free and when I finally completed my resume, it withheld it from me until I paid.
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
It would be nice if there was a way to do a 14day trial and not sign up for autorenew or pay per resume, otherwise great!
Hello,
Thank you for your positive feedback and for sharing your thoughts. We're glad to hear you found value in our service, and we appreciate your suggestion. Our service is designed to provide ongoing access and support; however, we understand that not everyone needs a subscription beyond their initial use. For this reason, we would like to tell you that your account can be canceled at any time, as we do not have any contracts or cancellation fees. You can do it yourself online, or by reaching out to us via phone call, chat, or email; it is up to your convenience only. To cancel your subscription online via the website, follow these steps from the Settings menu on your account: account:
1. Choose Cancel Subscription.
2. Scroll down the page until you see the option "Yes, Cancel My Account."
3. Before clicking the cancellation button, make sure to select the check mark indicating "I understand I will lose access to my saved resumes and cover letter, but still want to cancel." Once you've checked the box, you'll be able to click the cancellation button without any problems.
Again, our goal is to give users control, so you can start or end your subscription whenever it suits you, with multiple support options available. Should you require any further assistance or clarification, please do not hesitate to contact us directly at [email protected]. We value your feedback and will take it into account as we continue to refine and improve our users' experience!
Simple, easy, and convenient. I do wish there was a way I could simply purchase one cover letter and resume rather than a subscription service.
Hello,
Thank you for your kind words and feedback! We're glad to hear you found the process simple and convenient, and appreciate your input. Our service is designed to provide ongoing access and support; however, we understand that not everyone needs a subscription beyond their initial use. With the goal of providing a positive experience for our users, and as we understand that budgeting for a subscription can be challenging, we're always striving to improve our offering to provide the best value without neglecting our users' needs. Feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. We'd be happy to help!
Thank you again for your feedback, as it helps us understand our customers' perspectives and needs. Wishing you the best in your future endeavors!
You said it was free but I couldn't get the resume I worked hard on without paying. Scam
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Service was identified as free, but after spending a great deal of time creating the resume, in order to USE it, payment was require
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Tricked me into purchasing to download, even though it says free when searching
Hello,
We sincerely apologize for any dissatisfaction or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Service seems as free then cheats you with payment after building resume
Hello,
We sincerely apologize for any dissatisfaction, confusion, or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Surprise charging $3 for a subscription is stupid. You made me spend a bunch of time building a resume here and didn't tell me I would have to pay for it until I was done putting in the effort of using your templates. I appreciate the service, not the surprise fee that I'll have to remember to cancel later.
Hello,
We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We understand your concerns and would like to provide some clarification.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
You did your job congrats, now forcing me to make a review is going to push your star rating down to 3 stars
Hello,
We appreciate you taking the time to leave us a review. Providing a review is entirely optional, and we value any insights you choose to offer. If you have any concerns, please do not hesitate to reach out to us at [email protected].
Wish there were a smaller option for updates that only happen once a year
Hello,
Thank you for sharing your feedback. We appreciate hearing your perspective and will keep your suggestion in mind as we strive to offer flexible update options that best meet our clients’ needs.
We understand that budgeting for a subscription can be challenging. While our services follow a subscription model, we're always working to offer the best value while keeping your needs in mind. Feel free to contact us at [email protected]. We’d be happy to explore any available offers to make our service more affordable for you.
If you have any suggestions or questions, please don't hesitate to contact us!
I'm in the process of using the resume builder- I will update my overall experience at a later date. It's too soon for a review. But so far, so good.
Hello,
Thank you for sharing your initial thoughts. We're glad to hear your experience has been positive so far, and we look forward to supporting you through the entire process. Feel free to reach out anytime if you have questions or need assistance along the way!
This program makes things easy. It was convenient. It allows for making a professional platform in minutes.
Hello,
Thank you for your kind words! It’s great to know the program felt convenient and helped you quickly create a solid platform. We’re excited to support you fully on your journey ahead. Please let us know how we can continue to make things even easier.
I found this site so easy to use! And the recommendations are spot on. So glad i made the choice.
Hello,
Thank you for sharing such great feedback! We're delighted to hear the site was easy to use and that the recommendations made a positive impact. Your enthusiasm motivates us to continue delivering a straightforward and effective service.
Said was free and is not
Plus i paid and still dont have my resume
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We’d like to clarify that our service operates directly through our platform, where you can select the resume format that best suits your needs. You can edit your resume at any time and download it instantly—quick, simple, and fully customizable!
If you have any suggestions or questions, please don't hesitate to contact us at [email protected]. We'll be happy to help you!
From the business
Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you so much for your kind words! We’re thrilled to hear that Resume Builder made the process easier after so many years. Helping users feel confident and supported every step of the way is exactly what we aim for. Best of luck in your job search!