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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Luckily I haven't had to write a resume for more years than I care to admit. Therefore, I was pretty clueless about how to format and even subdivide the topics I needed to cover. The whole thing came together pretty easily by my just answering the questions in front of me. Terrific! Marco, Nomar and Zoe all helped me when I stumbled. Great attitudes!
I initially contacted this site to secure help in writing a resume. What I received was not only top notch and professional help, but personal interest in my success. I cancelled my subscription today due to my going back to school. My cancellation was done in the same considerate manner that I've received all along. I highly recommend "Resume Now" to all my friends and family.
Hi Peggy,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
They have the best customer service I had ever receive from online services. I do recommend them. I had found a great job / career in a good company and will continue utilizing these services.
Hi Sarah,
We are excited that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
So easy to use, with great tips and advice. Amazing choice in templates and the ability to download in various formats so easily. Would highly recommend this product to anyone looking to brush up an existing CV or build and new one for prospective new employers.
Hi Adam,
Thank you for your feedback and for sharing your experience with us.
I really liked using this site, it was a big help while making a resume! Very guiding. I'm not one to read the fine-print, so when I was charged an additional $35 to my account, I was confused and contacted customer service. They were very helpful in explaining that the 14 day trial had ended. I requested a refund and a cancellation of my account and they provided it, with addition to a cheaper subscription in which I politely declined. But wow, the customer service really was outstanding, 10/10 for that!
Hi Katarina,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
I called in due to a billing issue and Steve was very precise and took care my every need, he also gave me more insight of the site how helpful it could be.
Hi Rosalyn,
We are thrilled that you were delighted with how Steve was able to provide a resolution about your billing issue. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Great service! Carlos my rep was so helpful, very kind and patient while reviewing my resume! Excellent service! Highly recommend it! I am so pleased with the way my resume turned out after using this wonderful service! Thank You!
HI Patricia,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Carlos was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I cancelled my service today as I had secured a position. I have recommended this site and company to others though as I found it very helpful and provided me with options to tailor my needs accordingly for the positions applied for. Very good customer service associates and professional. I appreciate all the suggestions and options available with this site. Steve assisted me in my cancellation and was great! I hope that I will not need the service soon, but will recommend to my friends daily when asked.
Hi Brent,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
Great customer service! The agent offered me an alternative option that was beneficial to me & resolved the problem I was contacting them for.
Hi Kala,
Thank you for your feedback and for sharing your experience with us.
I love the features it offered! Making a resume can be a drag with the wording, grammar, so forth. But all the helpful tips & suggestions made it a breeze. Thanks a bunch!!!
Hi Hannah,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Ready to help. Polite and good service. Variety of formats for resume and cover letter preparations.
Hi Jignesh,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Really good site to do your cover letter and resume... tried the 14 day trial and cancelled which was fast and easy. Wait wasn't long and customer service was helpful.
Hi Maricella,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
This service was very helpful for me as I had not written a resume in some years. It had some really good pointers and customer service was super friendly.
Hi Curtis,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
Called in this morning and the rep was super sweet patient and very helpfull. The wesite is great with tips and even helping you find jobs that match your job debscriptio
Hi Nina,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!
My customer service rep Caesar was very helpful and able to fix my mistake within five minutes. He answered all my questions and was very polite.
Hi Aleia,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Cesar was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I used this to create a resume for my 16 year old. She wanted to apply for a summer job and all places require a resume to be uploaded to a "cookie cutter" job application site. I was surprised at that, but nonetheless had to comply. I tried a few sites, but this seemed to be the easiest and quickest site available. I signed up for a free trial knowing that I would cancel after getting what I needed. I set up a live chat with someone and she quickly and politely canceled my trial offer with no issues. From start to finish it took about 5 minutes. I would recommend this to anyone needing "true" resume building help. Great site!
Hi Debra.
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
The service did provide what I needed at the time. It was very helpful. In addition, customer service was very helpful.
Hi Robert,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
Very much liked the service and it was at a low cost; the advertising was free and the site instantly takes you to the charges. Customer service explained there is a free option. Cancellation was easy and customer service was very helpful. I would use this site again in the future.
Hi Gordon,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible with a great Customer Service support in the market. Our service is aimed to be easy to use without compromising quality of the finished product. Our customer’s satisfaction is a goal that we take very seriously. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. We wish you the best with your job search.
The service they provide is great and they answer any questions you may have over the phone. They are polite and take the time to help you. Great customer service!
Hi Janet,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.
I made my resume in a very short time, the site is very user friendly and clean. The service is very well priced and when I had questions, my adviser, Harold Cruz, was very helpful and kind!
Hi Tyler,
We are glad that you were pleased with how Harold was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patrica,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search