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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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The service they provide is great and they answer any questions you may have over the phone. They are polite and take the time to help you. Great customer service!
I made my resume in a very short time, the site is very user friendly and clean. The service is very well priced and when I had questions, my adviser, Harold Cruz, was very helpful and kind!
Hi Tyler,
We are glad that you were pleased with how Harold was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I had a wonderful experience accessing RESUME-NOW; I was able to work on a great, informative and professional resume.
Their method of guidance towards capturing the essence of a meaningful resume was second to none; simple yet to the point. I am very impressed!
In addition, Steven Castro Customer Care Agent, was very knowledgeable and helpful; his demeanor was calm and business like. He explained the various plans RESUME NOW offers. He went out of his way to make sure I was fully informed on the companys various services needed for job hunting. I was awed!
Thank you and Steven for the information provided to me; I will recommend you to my friends and colleagues.
Cordially
Magaly Maldonado
Hi Magaly,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Steven and how he was able to provide assistance with your request. Thank you for that awesome feedback.
I get the problem of cancelling the subscribe when I dont need to use the service temporary. And I got promptly help form Carlos Gomez with very pleasant experience. Will come back when I need this!
Hi Celine,
We are thrilled that you were delighted with how Carlos was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Very helpful and offered me a great deal! Superior customer service! I was going to cancel, but Karen Chicas offered me a better deal and told me about how important it is to make sure you are getting the most out of resume-now.com. Very considerate and helpful no pushiness!
Hi Bill,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Karen was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I have been using Live Career for over a year now. Every time I call customer service for extra assistance with spacing or any other technical issues the representative is always so pleasant & helpful to my needs. I recommend this service to anyone that is building their resume, cover letter & more.
Hi Shelly,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Two women and one gentleman were exceptionally friendly and helpful. They knew exactly what to do to fix my situations. Thanks a million! Marian
Hi Marian,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Lovely website and great templates for resumes! I was billed for a subscription because I didn't cancel my 14 day trial in time, so I contacted customer service and they were so helpful! They were completely understanding and helped me get my refund without any hassle! When I need to do another resume in the future I will sure come back here!
Hi Kathleen,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!
The resume builder is the best i have ever used, and would highly recommend you take advantage of all they have to offer. Also i have to mention the Grade A impressive knowledgeable customer service. 5 stars all around :)
Hi Sheila,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We wish you the best in your job search.
Thank you Andres Solano! Your excellent customer service and knowledge is an indication that I am making the right decision with hiring your firm.
Hi Antoinette,
We are thrilled that you were delighted with how Andres was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I had a good experience with livecareer, I used the CV builder, it was very flexible and helpfull in achiveing a professional CV the way you want to... I could change and define new categories in whatever order I wanted to, so that was the facility that I liked the most.
And also the experience with the support team was great they were very receptive with an issue that i had and very helpfull is a menner that not many others would have been
Hi Llovan,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At Resume-now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Very easy company to work with and an awesome resume builder. Would recommend them to anyone looking for work or help with a resume.
HI Art,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
I was working with Karen Chicas on Live Chat and she was very helpful and profession in assisting me with my issue.
Hi Ann,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I was very pleased at the ease that Majorie assisted me as I corrected the subscription. When my students require resume assistance, I will be recommending this site. Thank you, and thank you for the people that YOU hire, Resume-Now
Hi Cheryl,
We are thrilled that you were delighted with how Marjorie was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I had a need to freshen up my resume in a hurry for a job I was interested in. The service was easy and the payment process went well. Because I didn't need the service any longer I was able to cancel on the Live Chat service in a matter of minutes. Excellent Customer Service and I would use them again.
Hi Dale,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Carlos was helpful and pleasant to talk with! Very happy with my experience! I was refunded my money as I did not need the service anymore. Great customer service!
Hi Danielle,
We are thrilled that you were delighted with how Carlos was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Joyce addressed all my questions and concerns without making me feel like a whiner.
She was very professional in her tone and attitude and offered a quick rezolution.
Thank you for your assistance.
Hi Sandie,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Joyce was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was looking for a template to create a fresh and updated resume. When I found this site I was excited, figuring they would have many options. However when I went to select my field of interest I was disappointed there was no options that were relevant. I am seeking a position in Hospitality, but there were zero hospitality, travel, hotel, resort or vacation fields, not even as a sub category of customer service. I called the sites customer services to make them aware of this and they sent me to this site. That is why I am giving them 2 stars, because they were not helpful for me and when I came to them with my concerns I was sent to a review site.
Hi Kori,
We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. If there is anything else I can help you with, please let me know.
I was charged a wrong subscription plan and messaged the customer service.
And the result the customer service couldn't help me
I just asking about email because i couldn't do international call but they didn't give me!
Hi Merrya,
Thanks for bringing this to our attention. We are very sorry that you feel this way and have had this experience. We take all feedback very seriously and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution. We are committed on providing great customer service.
Thank you so much. Kevin Vega for helping me. I m not able to download my resume and not able for payment subscription the he assist me and solve my problems. Thanks alot.
Hi Shweta,
Thank you for your feedback about Kevin and how he was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach. If you need further help, please do not hesitate to contact us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Janet,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.