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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Ener was very pleasant to chat with and did a outstanding job assiting me. Thank again and much appreciated!
I liked how they structured the various templates to choose from and get real live visuals when you clicked on them.
Hi Paul,
Thank you for this review. We are thrilled that you were delighted with our website how your request was handled.
We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I found this program to be very user friendly and I liked having multiple choices to select from when creating my resume; I have recently closed my account and Lee the representative I spoke with through LiveChat was very quick and friendly while cancelling my subscription. I will recommend Resume-Now to friends and family...
Hi Eddie,
Great to know how pleased you are with how our product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Lee and how he was able to provide assistance with your request. Thank you for that awesome feedback
When I called to cancel, William was very helpful and also had a great positive attitude. He took care of everything in an efficient manner and sent me an email confirmation right away.
Hi Daveta,
We are glad that you were pleased with how William was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I took a lot of time building my resume and re-vamping and then I thought I accidentally deleted it or lost it! I went through IM to get some help on finding it. It was quickly retrieved, gave me some pointers on what to do next time and done! Very happy and relieved.
Hi Renee,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.
Johnny was extremely helpful in helping me close out my account. I had tried previously and had issues matching up my account information. Johnny to the time to dig a little deeper and figure out what the problem was. Thank you Johnny for the great customer service.
HI Jerri,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Johnny was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was having trouble processing my credit card. The customer service representative Lee, was amazing and very helpful. He recommended what I should do to fix my problem/
Hi Ana,
We are thrilled that you were delighted with how Lee was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I had an issue with my billing; turns out having a chip card is hard to run for them since it has international fraud protection. After several attempts to fix it, I finally contacted customer service. Instead of giving me some unhelpful, cookie cutter script out of an employee manual, the Customer Service Rep, Erwin, really explained the issue and walked me through getting my account active again. Just in time for a new job hunt!
- L
Hi Lorenzo,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I use the online chat to cancel my subscription - nothing to do with the service I received from Resume Now. Steve went above and beyond to make sure that I was satisfied and answered all my questions and concerns. Let's just say, he's great at what he does because I am still with them! Great Job Steve!
Hi SaCorya,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Steve was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
My tech was helpful and informed of the latest requirements on job hunting. He edited my resumee and gave me some job hunting tips. I haven't had to look for a job in ten years, so I needed that kind of support. Many thanks!
Hi Tamara,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search
I got what I was looking for and because of my experiences with fraudulent activities I cancelled after I was done.
The Customer Services Officer Nicole Fernandez was unbelievably helpful and courteous.
I would recommend this service 100%. The professionalism and results you get is worth it all.
Hi Maria,
We are excited that you were pleased with the Customer Service provided by Nicole. We are committed on providing a great customer service,
Rest assured that you will receive a quality service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Whenever I need help, their customer service team is accessible and able to go step-by-step with you to assist.
Hi Wendy,
Thank you so much for sharing your excellent experience about our Customer Service team. Thanks for the feedback, it's very important for us.
This customer service has been so good to me and NEVER FAILS my expectations! And I would like to thank this EXCELLENT CUSTOMER SERVICE FROM JOSE BARRENTES! He answered all my questions with such good manners and he fixed my problem asap! I want to thank you for your EXCELLENT SERVICE! - Anglena Sisomphou
Hi Angela,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Jose. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. We appreciate your detailed and remarkable feedback, it's very important for us.
A Very intuitive website, it was so easy to navigate. Also, the customer service is amazing. I had issues with my billing, but they helped me out right away.
Hi Karun,
Thank you for this review. We are thrilled that you were delighted with our Customer service and with our website. We are committed to providing great customer service.
Sorry don't remember his name but he was very pleasant and helpful. It was a good experience. Didn't realize that I had made a monthly commitment and he was very helpful and went the extra step of getting me an extra month at a reduced rate.
Hi Norma,
Thank you for that great review. We are happy to know that our experts were able to resolve your situation for you and that you were very pleased with our service.
Great customer service. I had a dispute with my billing but was helped by a friendly customer service agent.
Hi Fees,
Thank you for your great feedback. We are committed to providing great customer service. We wish you the best with your job search.
Making a resume can take some time, especially since i pay attention to every little detail!
They made my resume look and sound more professional and its only took me a few minutes. You can have multiple resumes on file from different family or friends, its worth it!
Thank you for that fantastic feedback. It is great to know how satisfied you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
Nice site and tools, creates a professional looking resume in minutes. However, you have to PAY in order to print it, AND you are automatically signed up for recurring payments after the 14 day initial subscription. Getting that cancelled and turned off is a HASSLE; you have to say NO at least three times as they pressure you to keep the service.
HI Elisabeth,
Thank you for your feedback and for sharing your experience with us. We apologize for any inconvenience that this may have caused you.
The customer service agent Zoe Sostre was very friendly, polite and attentive, knew how to handle the situation on the best way and work with professionalism. I love my resume but I can't afford the subscription at this moment. She offered to me a good discount that I will consider to take as soon as posible. Thank You for help me.
Hi Nelida,
We are thrilled that you were delighted with how Zoe was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I contact the customer service due to an unexpected charge, and Steven took care of me. He did his due diligence and provided the best solution to me.
Great Job Steven.
Hi Kay,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Steven was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Manny,
We are excited that you were pleased with the Customer Service provided by Ener. We are committed on providing a great customer service. Thanks for the feedback, it's very important for us.