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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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I liked that I could upload previous resumes which could take the information and place into a new resume format. I liked the tips and the ease of setting it up. The problem was in the finished product as typos appeared and it was difficult to restructure to make changes on your own.
Fantastic customer service skills. One of the best I seen. Ensure you keep this guy and promote him! Some real skill set he has with clients and retention..
Hi Gloria,
Thanks for your review, Gloria! Glad we were able to help. Have a great day!
A little bit of misrepresentation here because it is not really free. But it was a good site to make your resume. I was able to cancel after my trial period with no hassle. The representative Mike was a great help. To his Manager, he did a good job and did everything he could to convince me to stay with the program, but I did not need it anymore. Thank you Mike! I know it is not always easy to speak to customers, specially those making cancellation, but you did good, good luck to you!
Hi Lin,
We’re proud to know that Mike was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
The resume-now service helped me develop an exceptional resume to secure a leadership position. Upon discontinuing the service, I was assisted by Katherine V who was professional. If I should need another resume, I will surely use Resume-Now again.
Hi Michelle,
We’re thrilled to hear that Katherine was able to assist you with your request, and provide you with excellent service. We’ll be sure to let her know your comments. Reviews like this really make our day. Thank you so much!
I called to cancel my 2 week trial because I already found a job and she definitely tried hard to get me to stay but I have no reason to have it anymore but she gets an A+ for effort. Also she was very polite personable and the best thing was I could understand her when she was talking. She is a very hard worker. I hope in the future if I ever need your services again that I get her againThank you for being so kind you deserve a promotion or a raise
Hi Dee,
Thank you for sharing, Dee! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise for you. If you need further help, let us know!
Even thought the service is not free as advertised, I did like the resume builder. They had nice temples and provided ideas for some job titles. That was a great help.
Hi Charlene,
Thanks for your review, Charlene! Glad we were able to help. Have a great day!
I got onto this site, at first glance it says FREE! After I had done all the work of making a resume and going to print it, it turns out I have to pay. Shocker nothing is free. I was only charged a total of $1.95 which is nothing to make a resume. I Cancelled my account with little to no fuss, I was not charged any extra fee's and still have access to my account until the 9th which is great for any last minute changes.
Hi Chyenne,
Thanks for your review, Chyenne! Glad we were able to help. Have a great day!
Yeah its cool that they basically make your resumes for you but I ONLY agreed to pay $1.95 for 14 days and then at the end of my apprent trial I was still charged $20. Basically a scam
Hi Lex,
Thank you for sharing your experience with us, Lex. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.
Thanks to my representative who name is Lenny. Thank you Lenny for all your input with help in writing my resume. I just would like to add with representatives like Lenny all of us job seekers has much more guidance of landing the job of our dreams.
Hi Jeanette,
We’re proud to know that Lenny was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Pros: Great and very responsive customer service. Has great templates. Made my frustrating experience writing resume easy.
Cons: $19.95 is way to expensive.
Hi Alla,
We’ve taken note of your feedback—it’s much appreciated, We’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
I used this site to help me build my resume and found it to be very easy to use, had great examples and suggestions.
Hi Ruth,
We’re excited to hear you feel that way about our resume builder. Wishing you the best of luck in your career!
I am terrible at typing and making documents but Josue Sanchez on your team was AWESOME! He helped me and made a frustrating experience into a much more pleasant one. Thank You for such a great service
Hi Jeffrey,
Thank you for sharing your experience with Josue; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
The program work amazing! Very user friendly and helpful. Side apart of that i called to cancel due to budget problems at the moment and when i called not only Victor V that was the person assisting me was very kind and helpful, he gave me a awesome discount and told me to use myresumenow to look for jobs!
Thanks Victor V. for your amazing and quick service
Hi Richard,
Thank you for sharing your experience with Victor; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
Helped me build a customized resume for my field (police officer). Once I no longer needed it I cancelled but there was an issue with it and the cancellation did not go through correctly.
Customer service not only helped cancel it but refunded me the overpay with zero issue plus an extra one for the trouble. They were fantastic. It was refreshing to have a customer service call like this.
Hi Kevin,
That’s what we like to hear, Kevin. Our customer service team is always here to help. Thank you for sharing your experience.
My son was having difficulties writing a resume. We looked up online and found Resume-Now. It was a very user friendly site.
When I wanted to cancel my subscription, I experienced some difficulty reaching them. It was apparently storm related. Because of that I was unable to cancel. However, when I did call again, I was able to get through and felt there was good customer service from Joseph.
Hello Alixandra,
We’re proud to know that Joseph was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
My experience was very nice and please. He took my worries and patiently resolved the problem. No attitude, sincerity and knowledgeable.
Hi Alex,
Thanks for sharing your feedback and experience with us, Alex!
Would rate resume- now higher if the charges that will appear on your bill were stated more clearly... joined the $1.95 free trail and then was charged $24.95, this was a surprise to me I thought it would cost me only $1.95... was also charged for an additional month and then had to call AGAIN and this charge was cancelled... was tired of calling the customer service to keep asking to clarify the bill or cancel charges. Not worth it for me
Hi Diane,
We take our customer’s satisfaction seriously and have taken note of your feedback as we’re constantly working towards improving your experience with us.
Jerickson helped me out to sort out a I billing isue that I had. Treated me with an excellent service and was able to help me with my problem
Hi Cristian,
That’s what we like to hear, Cristian. Our customer service team is always here to help. Thank you for sharing your experience.
Great value for pretty good service. The customer service was amazing though. Five stars to that. I feel that with some time, this service will work out the glitches (mainly between converting to work and then being able to edit/format still). Either way, sharing this service between many people, this could actually be an extremely affordable service. Thanks!
Hi Brewster,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
This is NOT a free resume.
Be aware that when you use this service, you'll spend your time doing all of the work to make your resume, then when done, you can't get a copy unless you sign up for their service for a monthly fee of $19.99 automatically billed to your credit card. They purposely appear to be a free resume site; they could simply charge you $20 for the resume, but they force you to sign up for this recurring fee hoping that they'll get a few months of fees out of you. Then when the fee shows on your credit card, you can't just click on it to get their info to cancel it; you have to actually initiate a claim with your card company in order to get their contact information... just not worth the cost!
Hi Tammie,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laine,
We’ve taken note of your feedback—it’s much appreciated, We’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.