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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Very helpful staff and several formats to choose from. They also offer a free two week trial period to try out their service.
I hadn't composed a resume' in years. Resume Now was a wonderful and easy format to use. My resume' was concise and very professional in appearance.
Hello, Marshall -
Thank you for trusting us with your resume, we’re happy to hear that is was wonderful and easy to build! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
My husband needed to update his resume fast & chose this service, and they delivered! Too bad it's $25/month after the free trial though. As usual- we forgot to cancel before the trial was up LOL
Hello, Shannie -
Thank you for trusting us with your husband's resume, we’re happy to hear that is was fast and it's great to hear we delivered our promise to you. If you need further help, let us know!
Representative listened to my problem and tried to resolve the issue. I m happy with the service provided
Hello, Raman:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
What an exemplary resource for resume building. Its cost efficient, fast and to the point, the formatting is already set up. All that needs to be is to type in my work related skills.
Hello, Candice:
We’re happy to know that you enjoyed using our resume builder and that you're pleased with our services. If you need anything in the future, please get in touch at any time.
Having been out of the work force for a while, I needed a refresher course on resume' and cover letter writing. Resume-Now's site was very informative and I was able to accomplish what I needed to. Highly recommend to anyone needing help/guidelines for their job search.
I had No Problem when I canceled my trial subscription; the agent was very nice and accommodating :)
Hello, Cheryl:
Thank you for trusting us with your resume, it’s great to hear that you’re pleased with how your resume turned out. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We hope it makes all the difference in helping you get the job you desire. :)
Very easy to put together a resume' with this site. Quick and easy to navigate and understand. Printed it out after a small payment. So worth it!
Hello, Elizabeth:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I did not use the service except for the allotted time for $1.99 and could not get a refund for the month that I indicated that I did not want. I terminated the service by email and was still charged. I'm not happy about this. The representative was nice and good though. I feel like these other people that it is a scam that they ignored my cancellation and I was charged even though I have not used it since the first day of the "trial"
Hello, Christine:
We’ve taken note of your feedback and it’s much appreciated. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that. Our #1 goal is to make sure you’re satisfied with our service. If we’ve fallen short on that for you, we apologize.
Shortly, you will receive an email from us directly so we can look into what’s happening for you.
Very helpful and easy to navigate. Easy to sign in and out. Quick on phone service. Good help for resume and other job hunting factors.
Hello, Kevin:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Jose made me feel like a valued customer and did his job quite splendidly. He knew how to promote his product without being pushy and was very understanding as well. He made good conversation as well.
Hello, Arman:
Thank you for sharing your experience with Jose, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
I accidentally activated two accounts and wondered why I was getting double billed all of a sudden. I contacted customer support via an online chat and the issue was cleared up in just a few minutes. Very courteous service rep named Sylvia was very helpful. Thanks for making it easy to resolve what is typically a complicated process whenever billing is involved.
Hello, JoAnn:
Reviews like this really make our day.
We’re thrilled to hear that Sylvia was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know all of your positive comments.
Beatrice on the phone was a great advocate for my issues. I didn't realize I had to cancel my subscription after a 14-day free trial, and she totally understood. She got me a full refund of $24.99 and opened up different avenues through which I could continue with the company. She did not make it difficult to cancel my subscription or get refunded. She genuinely wanted to help me out! Thanks, Beatrice!
Hello, Nick:
Thank you for sharing your experience with Beatrice. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
The man who spoke to me on the phone was very patient and helpful definitely great customer service. Made the process very easy and was clear with everything he was explaing to me.
Hello, Daniel:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Instant help with the best deal for the customer, willing to help the customer with whatever they ask and trying to look for the best solution to help.
Hello, Tina:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Thank you very much for assisting me into resolving my problems or answering my question! I was confuse about the payment procedures and stuff and I was guided through it and was sastified with the whole summary!
Hello, Adeline:
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
Like other reviewers I subscribed to the trial period and canceled before that time frame ended. I have emails from them saying that I canceled on 11/8/2018, but lo and behold I was charged $24.99 on December 24,2018. When I called customer service I was told that I had reactivated the account in December, which I hadn't. I don't mind paying for a service I use but when I am mislead into thinking I've canceled than I'm not happy. The customer service rep claims that I'm getting refunded but we'll see if that really happens or not. He also tried to sign me up for another subscription and wouldn't take no for an answer, I had to talk over him to get him to stop. I wonder how many people these crooks are scamming!
Hello, Nathan:
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services.
If you did, in fact, cancel your account and receive an email confirming the cancellation there's no way for us to charge your credit card. This type of behavior typically occurs if the customer creates multiple accounts, using multiple websites or reactivates the account. After verifying the information provided it seems that this account was in fact reactivated on December 21,2018, which gives you the ability to print, e-mail or download your resume and cover letters.
Rest assured that this account has been canceled as requested, on January 10,2019. For future references, we emailed a confirmation of your cancellation. (Automatic emails can be picked up as junk or spam mail if you can, please check your spam/junk folder). Please bear in mind that your previously created documents will be saved in case you decide to reactivate once again your subscription in the future.
We apologize for any inconvenience that this may have caused you and we’re sorry to see you go, but feel free to contact us if you have any further questions, or should you decide to reactivate.
Very helpful site. It has been a long time since I have updated my resume. Things have changed a great deal. Resume Now helped me to updated my resume with what was needed for the present job market.
Thank you for sharing your feedback and for giving us a great rating.
Dealt with a customer service representative with the name of Josiah Mcwatters. He was extremely helpful and really put himself in my shoes. I've never had better customer service in my life thus far. Was able to help me understand my monthly charges. Showed me where everything went wrong when I initially signed up. Josiah also gave me an excellent package deal. Thank you so much for everything!
Hello, Omar:
Thank you for sharing your experience with Josiah, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
I was surprised to be charged $24.99 after only paying $1.49. However, Beatrix was lovely. She was helpful and explain why this was so. She went above and beyond. Thank you and I will continue using this product.
Hello, Lexie:
Thank you for sharing your experience with Beatriz, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
Beatriz was super helpful and friendly. I called to cancel my subscription (due to low personal funds) and she helped me learn what resume-now has to offer. Turns out I can really take advantage of this website and continued my subscription. Thank you Beatriz!
Hello, David:
Thank you for sharing your experience with Beatriz. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Anita -
It’s amazing to hear that you’re pleased with our services. We hope that our trial makes all the difference in helping you get the job you desire.