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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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I needed a resume and this site was perfect! I'm not the best at making myself sound great on paper but with their formats and sentence suggestions i'm feeling a whole new sense of confidence when applying for work! Juan was amazing and patient with me and even helped me boost my confidence!
It was very helpful knowing that I got all my questions and concerns answered.
I wanted help getting a refund and they helped me get it, very thankful. I would like to cancel my subscription later on this month.
Thank you for such wonderful feedback Alex! We're pleased to hear that you had such a lovely experience with us! We'll certainly miss you, but we appreciate you for trusting us with your job-seeking needs!
I needed a resume, and this site delivers. I love that they have so many template options, and great job listings also. A great place to start when trying to find jobs. My representative was very helpful. She knew exactly what I was asking for, and it took her no time to help me with my questions. I would totally recommend this site!
We love to hear that you had such a great all-around experience with us Anthony! We greatly appreciate your recommendation and wish you the best in landing the job you have your heart set on!
Great source for updating or creating a resume. Customer service is also excellent. I recommend this site to everyone who wants a great resume.
Thanks for the glowing recommendation Vickie! We're ecstatic that you had an all-around great experience with us!
DON'T DO IT
They are a scam and will charge you every month 35$ thinking you have read the small lines saying the renewal will be after 14 days automatic
When you try to talk to them they close the chat simply answering " sorry we have to leave the chat " and you'll never see your money again
They are thieves
Hi Kevin,
We do not scam our customers and we are deeply sorry if you did not receive the excellent customer service on which we pride ourselves. Although we do disclose the terms of our subscription, oftentimes, they are overlooked. At your earliest convenience, please send us an email to: [email protected] with your Account ID or the email address associated with the account so that we may promptly look into what happened here. Thank you and we look forward to hearing from you!
The online representative was very gracious and did offer an alternative reduced monthly payment which I accepted. I was billed $24.99 for a premium service which, I hope is going to be returned and replaced with a monthly $4.95 bill. That wasn't clarified. I'll have to check back and make sure. Overall, I was pleased with her assistance and courteous demeanor.
Thank you Josiaah for sharing the positive exchange you had with our agent! We're glad to hear that you're still with us and trusting us for all of your employment-seeking needs! We know you'll land the post you're looking for soon!
As we say in retail make a return an exchange. She also was very kind and understanding and a great listener. Great at giving advice. Every company could use a employee like Beatrice!
Thanks so much Shannon! Your kind words about Beatrice warmed us right up! We're glad to know that your conversation with her went beyond a mere customer service exchange!
I had signed up for the one time free resume but forgot to cancel the account. Thus I was charged. I didn't get my money back(I acknowledge it was my fault). When I requested to close the account it was done with friendliness, quickly and no issues.
Kerry, you have no idea how much we appreciate your honesty! Although, we're sad to see you go, thank you so much for the positive review!
Marco was a very helpful person and assisted me effectively. I would like to speak with someone like him every time I call! The site itself was terrible for me however. But Marco was great
We appreciate your feedback Bobby! We're so happy to hear that Marco was able to leave you with a better impression of us!
Ridiculous! A resume company that doesn't allow you to put a hyphen on a name. Each time I make a correction on my resume and want to print it, I have to call them to correct my name. They then have to ask the supervisor, place the hyphen themselves and change the font size, then email me my resume. What? How ludicrous!
Hi Rosana,
We are very sorry to hear that you experienced these formatting issues with our resume builder and we'd certainly love to change your mind about us! At your earliest convenience, please send us an email directly to: [email protected] with your Account ID or the email address associated with the account so that we can ensure that the issue has been resolved. Thank you and we look forward to hearing from you!
Fue excelente la atención, llame para cancelar y termine por posponer mi decisión gracias al buen servició y ofertas de la representante, mis felicitaciones para ella y su equipo de trabajo.
Opiniones como esta realmente hacen de nuestro día, Yoselin. Estamos encantados de saber que usted decidió mantener nuestros servicios y que nuestro agente pudo ayudarlo con su solicitud. Nuestros agentes de servicio al cliente siempre están aquí para usted, por lo que si hay algo más con lo que podamos ayudarla, simplemente comuníquese con nosotros.
This website is great and the people are do nice in helping you and you do not get pressured into any thing, I highly recommend.
Thanks for recommending our services, Pat and for the awesome feedback, we rely on input from customers just like you to make our service even better.
Sandy Daley (1035) is fantastic. I had no problem dealing with her. She agree to whatever I wanted and is very easy talking to her. Keep up the good work.
Thanks Napo for sharing the positive exchange you had with Sandy! We're more than happy to hear that she provided you with such a smooth experience with us!
I had a great customer service experience with Farrah S. This afternoon. She was able to speedily give me the answers to questions I was searching for and was extremely friendly.
That is so lovely to hear Elliott! Thank you so much for recognizing Farah's excellent customer service and efficiency!
I had Farrah help me today with closing my account - I used your service to build a Quick resume for my husband. He needed an instant refresh on his old (tired) information, and I found your service to be easy and fast! Farrah helped me close out the account because I no longer required the services of your company - She was fast and professional! AND very nice! Thanks Farrah!
Thanks for the awesome feedback Lisa! We're ecstatic to hear that we could help spruce up your husband's resume and we greatly appreciate your shout-out for Farrah!:-)
I have had great customer service in the past but a big shout out to Vanessa! She spent a lot of time with helping me look up old accounts for my resume. Not one time did she make me feel dumb she kept reassuring me that I am not driving her crazy.
Thank you Vanessa.
Maxine, thanks for shouting out Vanessa's stellar customer service and the positive exchange you had with her!:-)
Made easy work of sometimes a hard job, made it very professional.
I not very good at doing this at all, and wow what a difference this made,
Gaye, we are so thrilled to hear that we were able to make a difference for you in creating your resume! Thank you for the great feedback!
I like how Ariel responded me in a quick time and always very professional. It's a high qualified person and this characteristics show how an excellent customer service must be.
Thank you Dominique for singing Ariel's praises! We definitely stand by our great customer service and appreciate you sharing your positive experience!
Resume Now makes it VERY easy to make an extra professional looking resume. I loved all of the suggestions that are easy to incorporate into my resume.
They were good about canceling after I was done, however, it took a little longer than I felt was necessary. I know it is the sales person's job to try to keep me as a customer but it frustrated me a little.
Lori, we're ecstatic to hear that you enjoyed our product! Thank you for your valuable feedback!
I wanted to cancel my account and it was very quick and easy. Although there were hearing issues in the beginning of the conversation (slightly unprofessional interruptions), the tone of the conversation switched almost immediately. The professional understood my situation of being in college and wanted to help me every way possible. It really showed my that you all are very invested in people's careers and not just the money! Very pleased with this service.
Thank you Tamia for your very honest feedback! We genuinely do care about seeing our customers succeed and we appreciate you noticing!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Emily, we're ecstatic to hear that you had a great all-around experience with us! Thank you for taking out the time to leave positive feedback on your new resume and about our awesome agent, Juan! We wish you all the best and know you'll land the job you're looking for soon!:-)