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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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This was super helpful. I just could not afford to keep a subscription right now. The 2 week trial was a blessing. But if you can afford another month or so, I recommend it, at least until you lock down a job. But as it was, this helped my confidence and my situation.
Wasn't until I had spent an HOUR customizing my resume that they hid it behind a payment. YOU SHOULD DISCLOSE IT'S NOT FREE, UPFRONT! This review was prompted. I got an email from them, but if I clicked 1 star in the email, it took me to their support page, and if I clicked 5 star then it took me here. Also fishy. Would never recommend resume-now.com ever.
Hello,
We sincerely apologize for any confusion or frustration you experienced while using our site, and we truly appreciate you taking the time to share your feedback.
We understand your concern about transparency and would like to offer some clarification. Our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The Basic Access account is designed to allow users to explore the resume builder and customize documents before committing to a purchase. With this option, users can create and preview resumes at no cost. However, downloading, printing, or emailing the resume using our copyrighted templates and premium formatting options does require Full Access, which is a paid feature.
Our intention is not to mislead but to provide the flexibility to try the builder before upgrading. That said, we acknowledge that this distinction can sometimes be unclear, and we are constantly working to improve the user experience and communication throughout the process.
We also appreciate your note about the review prompt experience. Your feedback helps us better understand how this process may be perceived, and we’ll be sure to pass your comments along to the appropriate team.
If you have any unresolved concerns, we’d like to help. Please don’t hesitate to contact us directly at [email protected] so we can look into your account and assist further.
Thank you again for your honest feedback.
Best regards,
Customer Service Team.
It's soooo use friendly and accessible. One problem o faced was: I have made payment for 15 days then later without my consent there was an attempt for auto payment of 443 rupees.Which was surprising and disappointing.
Hello,
Thank you very much for your positive feedback. We’re delighted to hear that you find our platform user-friendly and accessible!
We sincerely apologize for any surprise or disappointment caused by the attempted auto-payment. We want to assure you that our service operates on a transparent subscription model. After the initial payment for 15 days, if the subscription is not canceled within that period, it automatically renews into a paid monthly plan to ensure uninterrupted access.
These terms are clearly communicated during the registration process, at the point of purchase, in our terms and conditions, and again in the confirmation email sent right after your initial payment. We understand this information can sometimes be missed, and we’re committed to making these details as clear as possible at every step.
We continuously strive to improve our service and provide a seamless experience. If you have any further questions or need assistance, please don’t hesitate to contact our support team.
Best regards,
Customer Service Team.
It was really helpful and making resumes and cover letters in professional way and most important thing is accepted to customise.
Hello,
We appreciate your thoughtful remarks in this review. We're happy that our platform supported you in creating professional resumes and cover letters. It's great that the ability to personalize your documents resonated with you.
I was trying to help a friend of mine with a better review. I chanced upon Resume Now. I must state that it's one of the best sites I have seen. The entire experience has been absolutely top class! Especially where you can shift an entire paragraph heading with contents. So, why am I leaving? Well, my purpose was to help my friend, that's all. (It helped that entry level cost was very minimal) Now, I am heading my own business and perhaps I don't need to write resumes. But I will always treasure the experience with Resume Now, even the simple way offered to cancel the subscription.
Hello,
We extend our gratitude for the time you took to share your feedback and awarding us a five-star rating! It's deeply rewarding for us to learn that our platform was instrumental in your efforts to help your friend. We're committed to delivering an exceptional user journey, and your high praise reinforces our dedication to effectively address our customers' needs.
I needed a resume and Resume Now was very easy to use. It made my resume look first class and did a lot of the work for me.
Hello,
Thank you for your gracious words in this review! It's rewarding to know that the platform provided you with both ease of use and a polished result. Your comments reinforce our goal of simplifying the process while ensuring quality outcomes.
This site offers many forms of building your resume easily. It is user friendly and provides many more add ons to help boost your resume in the job market.
Hello,
We’re grateful for your generous feedback in this five-star review! It's fantastic that our service was easy to use and offered valuable enhancements to give your resume an extra boost. We strive to refine every aspect of the platform to ensure a smooth and effortless user experience.
I needed a resume and the site was an excellent resource. The only issue I had is with the billing. They should fix the site so you could remove your old cards. I was billed 3 times when I stopped using the site and that was the only issue I had.
Hello,
Thank you for taking the time to leave us a review, we appreciate your honesty. We’re glad that you found our platform to be an excellent resource. We’d like to understand your experience better and provide the proper assistance, your detailed feedback is highly valuable to us in identifying and addressing such issues. Please reach out to us at [email protected]. We're here to help.
Thank you for your time,
Customer Service Team.
The trial period is a great option for students, it definitely helped guide me in the right direction. The only reason I cancelled is because I do not have money to be spending on this right now as I am still in school. However, I could see myself signing back up in the spring where my post-grad job search will really start up.
Hello,
Thank you for your kind remarks in this five-star review! It is with great satisfaction that you acknowledge the meaningful support Resume-Now has provided throughout your academic endeavors.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out at [email protected] should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Best regards,
Customer Service Team.
I just needed to update my CV for my current employer. I was satisfied with the ease this process was with Resume Now. I am not currently job seeking, so I chose not to take advantage of the subscription program.
Hello,
Thank you for dedicating your time to leave us a valuable review! We're gratified that our service facilitated the simplification of your CV updating procedure. We're dedicated to creating an effortless experience for our users. Your trust in our platform is greatly appreciated, and we look forward to the opportunity to assist you again in the future.
Nice one, but managing the cost of it while being a student is hard
Hello,
Thank you for taking the time to leave us a five-star rating and using our services! We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out at [email protected] should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Resume Now is the Best! It has helped me in many ways. Highly recommended
Hello,
We sincerely appreciate your thoughtful feedback! It's rewarding to know that the features we offer have meaningfully supported you in various ways. We value your recommendation and we can’t wait to welcome you back soon!
I didn't know I needed a resume until last minute. This helped me out so much very quick and easy. I would probably use again in the near future.
Hello,
Thank you for your gracious words in this five-star review! We're thrilled that you found our service quick and easy. Ensuring your satisfaction is our top priority. We truly appreciate your trust in our platform and look forward to continuing to support you in the future!
After having no success in finding a job for months. I decided to get help with building my resume. Resume builder did such an amazing job. It was easy and fast. I would definitely recommend
Hello,
Thank you so much for recognizing how our resume builder tool helped you! We're delighted it made the process easier and faster, and we're here anytime you want to refine your materials further or explore more career strategies to keep your job search on the right track.
Easy to use, creative ideas for resume and efficient
Hello,
Thank you for your support and kind remarks! We're glad that our service simplified the process and enhanced your resume. We focus on creating custom solutions designed to meet each customer's specific requirements.
Very helpful. I will recommend to anyone who needs a better resume.
Hello,
Thank you for sharing your delightful experience and recommendation! We're pleased to learn that our service was both easy and helpful. We're committed to provide the tools for career advancement. Happy customers make our days brighter!
It was very easy to build my resume. I did not explore all the templates but I hope they keep updating and adding more.
Hello,
Thank you for sharing your experience! We're thrilled to know the resume-building service was easy to use for you, and we’re always working to add fresh templates to keep things helpful and exciting. We appreciate your feedback and look forward to supporting you in your career journey!
I'm a middle-aged woman and started looking for a job after 23 years of not having to…. So Resume Builder was a great help in refreshing my memory on having to create a resume and some added characteristics. Best result ever it helped me land a job I wanted. Thank you!
Hello,
Thank you for sharing your journey and how our resume builder supported you after such a lengthy break from job searching. It’s truly rewarding to hear it helped you land the job you wanted. Wishing you continued success in this exciting new chapter!
Wish editing was a little. I would like to be able to edit the format.
Hello,
Thank you for taking the time to leave us a review, we appreciate your honesty. We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].
We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.
Thank you for your time,
Customer Service Team.
I have always had a hard time with the formatting on the resume templates on Microsoft Word so when I decided to try something else, I can't express how easy this was! The formatting is so simple and attractive. They also give suggestions for what to write. For just a few dollars I got a great resume.
Hello,
It’s wonderful to hear that our resume tools made the process easy and helped you feel confident in showcasing your background. Thank you for sharing your experience so thoughtfully. We truly appreciate your kind words!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello,
Thank you for dedicating your time to leave us a valuable review and recommendation. We're delighted to know that our service has been of value in aiding your career journey. Your trust in our service is appreciated and we look forward to assisting you again in the future. We wish you all the best!