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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Fully intended to be in a bad mood but, happy camper Charles Anderson made me feel at ease! Thanks so much for taking care of me.
Hi Alyssa:
Thank you for your feedback, it changes how we do things. We are very glad that Charles was able to help you out and that you are now a happy camper. If you need anything else, do not hesitate to contact us.
Best Regards
Resume-Now
I appreciated the clarity of the items purchased and the ease of canceling after my resume helped me get hired at my new job. The best part was the actual program that allowed me to create a professional looking resume. It gave me different appearance options and tons of wording selections base on my skills for my field. Thank you so much!
Hi Ike:
We are so happy that you found our tools awesome and that you liked our service. Thank you for that great feedback, we appreciate it. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now
Katie 5829 was very helpful and friendly. She was patient while I found the numbers she needed and she explained everything without rushing through it. Excellent customer service from Katie, she is superb at her job!
Hi Solveig:
Thank you for that superb review! We are very happy that Katie was able to help you out with everything you needed. We strive to deliver the best customer service experience for you. Please, do not hesitate to contact us in the future.
Best Regards,
Resume-Now
Ener was one of the best trained customer service specialists that I have ever delt with. I recommend him for a raise. He is very structured and methodical. I was exceedingly impressed.
Hi Thomas:
We are thrilled that Ener was able to provide you with an excellent customer service experience. Thank you for that outstanding feedback. If you ever need anything else, do not hesitate to contact us.
Best Regards
Resume-Now
Couple days ago I was looking for some formats and on this site I found everything I wanted. Style, professionalism and serious people. Thank you
Hi Manuel:
We are so happy that we were everything you were looking for. Thank you for that amazing review. If you need anything else in the future, do not hesitate to contact us.
Best Regards
ResumeNow
Hi Traci:
Thank you for that great review! We are very happy you found our service easy and helpful. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
ResumeNow
Worked well. I did have an issue adding an additional bullet in an existing format but that was ok - worked through. 2nd time using this resume building product. Would use again.
Hi Valerie:
Thank you for that awesome review. We are happy to know that you would use our services again. We work very hard to provide the best customer service experience for you. Please feel free to contact us in the future.
Best Regards
ResumeNow
I was in a high-paying, professional career for 30+ years. After my retirement I found I wanted to get back into something so I could afford my travel habit. I had not submitted a resume to an employer in 34 years and had hit a roadblock. Your resume program is excellent, easy to use and it got me motivated and moving forward. Guess who has a great job now - this gal!
I had the pleasure of working with Jonathan Del Valle by phone. He was very helpful, articulate and professional throughout our entire conversation.
I would like to commend Jonathan for his excellence in attitude & knowledge of his job. I will feel comfortable about recommending your company to friends, family & co-workers.
Maria Teresa Valdes
Hi Maria:
Thank you for that outstanding review! We are thrilled to know that Jonathan was able to provide you with an excellent customer service experience. Please contact us if you need anything else in the future.
Best Regards,
ResumeNow
I spoke with Rigo today about my concerns, and not receiving any emails about payments being taking out. He found the correct email address that I forgot I used and had me to very some details and he got the job done! He was able to send me a refund confirmation and a cancellation confirmation. Very kind tone and overall a very pleasant person, you can tell when someone guinely cares and Rigo did! Kudos to Rigo! He made my day!
Enrique was very kind, patient, quick to the point, and friendly. He explained services the site provided that I didn't even know about & I am definitely much more inclined to check it out now and recommend the site to friends. I started the phone call angry, and hung up very satisfied and not angry at all.
Hi Sam:
We are so thrilled that Enrique was able to provide you with excellent customer service and that you are very satisfied with the final results. Please feel free to contact us if you need anything else.
Best Regards,
ResumeNow
Charles helped me out with my dielema in an effective, and timely manner. I really appreciate his customer service, extremely exceptional.
Hi Sam:
Thank you for that great review. It is nice to know that Charles was able to help you in an exceptional way. We strive to provide the best customer experience for you. If you need anything else, please contact us.
Best Regards,
ResumeNow
I had never made a resume. Using parts of my job descriptions and your prewritten items, my resume received great reviews. You made this so easy!
Hi Angelica:
Thank you for that fabulous review! We are very happy that we made it easy for you and that you received great reviews. If you need anything else, please contact us.
Best Regards,
ResumeNow
As a beginning teacher I was looking for a basic, but professional resume template. I found just what I was needing to hightlight my limited experience in a positive way.
Hi Erin:
Thank you for that fantastic review. It is great to know that you rate our service easy to use and that you found exactly what you were looking for. If you need any further help or tips, do not hesitate to contact us.
Best Regards,
ResumeNow
Sergio did a great job helping me, I was very happy!
Hi Elaine:
We are glad you are very happy with our service and that Sergio was able to assist you. We work hard to provide the best customer service experience for our customers. If you need anything else, please contact us.
Best Regards,
ResumeNow
The subscribing process was super easy! The resume was self explanatory and looks official. Used my resume I built on here for a job application and received a phone call the same day with an interview a week from the phone call. When it was time for me to cancel my membership I contacted the US customer service and spoke to a very nice gentlemen named Kenneth who walked me through the cancellation process. Even received my cancellation confirmation number while still on the phone with him. This was a great experience and I would recommend this to anyone who needs a resume.
Hi Morgan:
Thank you for that awesome review! We are very happy that you found our platform super easy and that Kenneth was able to assist you. We wish you the best of luck in landing that job. If you need any further help do not hesitate to contact us.
Best Regards
ResumeNow
I'd just like to make a high commendation to an AWESOME representative named, Nomar... this gentleman was DA BOMB! He helped me from beginning to end with an issue, that, without his help and patience, I would not have known; Thanks to Nomar, a kind and patient worker/employee, I have been able to rectify the problem. "Mahalo Nui, Akua Ho`omaika`i, Nomar!" BIG HUGE PROPS and PLEASE CONSIDER "THAT" EMPLOYEE for IMMEDIATE PROMOTION! Aloha Mai!
Hi Kuulei:
That review was outstanding, thank you! We are committed to offer an excellent experience with our product and customer service and it makes us happy to see feedback's like this. We are very glad that Nomar was able to deliver an excellent customer experience. Please feel free to contact us in the future if you need anything else. “Mahalo” very much!
Best Regards,
Resume-Now
I was very unfamiliar with "My Perfect Resume" but when I spoke with customer Service rep Rego Beniquez, He put my mind at ease, and was very professional in answering my questions. I am doing the trial membership and hopeful to stay on as a customer.
Hi Dante:
It’s great to hear that you are on your way to joining us. We are very happy that Mr. Beniquez was able to help you out and deliver a great customer experience. Thank you for that super feedback and if you need anything else, please, do not hesitate to contact us.
Best Regards
Resume-Now
This program came to me at the right time. It provided me with lots of ideas on how to phrase accomplishments and career goals according to job titles. It was really useful in my job search because I was seeking several career paths, and it gave me an idea how to mold my resume accordingly.
Hi Vilma:
We are happy that we were able to help and that you liked our tools. Thank you for this great review and we are sure you will find your path very soon. Please feel more than free to contact us in the future if you have any questions or concerns.
Best Regards
Resume-Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: [email protected] with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now


Hello Nadia,
Thank you for that awesome feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
LiveCareer