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ResumeNow

4.4

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I rarely fill these sort of things out. However I had to today because the gentleman I spoke to - William Arias, provided uncompromisingly excellent service and patience with me. Both with advice and customer care, Mr. Arias without question gave me the best service I've had in a long time. I appreciate the commitment and applaud it.

Cheers to you.

Date of experience: July 18, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jonathan:

Wow! Thank you for that outstanding review! We are committed to providing an excellent customer service experience and resolve issues in a quickly manner. We are very happy that Mr. Arias was able to help you out and that you had a tremendous experience with our customer care experts. Once again thank you for this amazing review and please feel free to contact us if you any further questions or concerns.

Best regards,
Resume-Now

Nebraska
1 review
0 helpful votes
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Great service
July 19, 2016

I had an issue with billing and instead of blaming my lack of careful reading they were ready to help and support me. So happy with their service!

Date of experience: July 18, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Megan:

We are happy to help! Thank you for this great review and please feel more than free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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This website was very easy to navigate. You have several different layouts to choose from. I like the fact I could edit the headings and make it my own. So nice to have a guided layout as I haven't made a resume for many many years! No hassle when I wanted to cancel my subscription either. Awesome customer service. I landed a great job and during the interview I actually got comments on how well they liked the layout of my resume. Thanks again!

Date of experience: July 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Julie:

Congratulations on your new job! We are thrilled to hear that you had an excellent experience with us and were able to find your new job. Thank you for this outstanding review and please feel free to contact us if you have any questions or concerns in the future.

Best Regards,
Resume-Now

Washington
1 review
0 helpful votes
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This is a great website to use if you are not sure how to build your own it walks you through step by step would use ut agaun if i had to.

Date of experience: July 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Samantha:

Thank you for this great review! We are so glad to hear that you had an excellent experience with our customer service and were able to help you get your resume done. If you have any further doubts with your resume, please feel free to contact us.

Best Regards,
Resume-Now

Texas
1 review
0 helpful votes
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I used the trial of this to create a nice resume and apply for some jobs. Weeks later I notice a charge in my account and remember I forgot to cancel my trial, as I've already extracted my needed use for it within the first day of it.

Customer Service specialist Eliza Chavez was of great assistance and helped me get a refund since there had been no service use in my account from the charge period. Thanks!

Date of experience: July 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Chris:

We are happy to hear that you got your resume done! Thank you for this excellent review and for your kind words about Eliza. We wish you the best of luck in your job search and feel more than free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Oklahoma
1 review
0 helpful votes
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Personalized resume
July 17, 2016

The resume process included areas to highlight skills and experience.
I had difficulty in opening the resume to edit but a call to Resume Now solved the problem. The personalized assistance I received from Ener enabled me to create a professional resume with ease. Ener was professional and knowledgeable as he led me through the editing and creation. Thank You Ener.

Date of experience: July 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Iora:

Thank you so much for this amazing review! We are happy to hear that you got your resume done and Ener was able to help you resolved your issue. We wish you the best of luck in your job search and please contact us if you have further questions or concerns.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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This site is incredible; easy to navigate; great suggestions; very successful in every way!

Date of experience: July 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Amy:

Thank you for this super review! We are happy to hear that you you had a great experience with our product and were able to get your resume done. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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Awesome
July 15, 2016

Resume-Now made my resume striking for just a couple bucks, as is evidenced by three interviews I currently have lined up with Fortune 500 life insurance companies. I referred all my friends to this service because the amount of time it took for these companies to get back to me was instantaneous. Aside from some initial technical difficulties, I am very grateful for this service because it extremely expedited re-doing my resume; what would have likely took most of a day to produce a mediocre resume, it took me an hour or less to use their template to make a resume that helped me stand out. I also appreciate Enrique Yero's help in cancelling my subscription well within the 14-day subscription period.

Date of experience: July 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Roberto:

This is are amazing news! Thank you so much for sharing this outstanding review with us and for recommending us to all your friends and family. We are happy to hear that you are please with our product and customer service. Once again, thank you for this great feedback and your kind words about Enrique. Best of luck and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Canada
1 review
0 helpful votes
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Quite Remarkable Customer Service
July 15, 2016

Rigo is the most incredible customer service agent that I have ever dealt with. I was uncertain about your company when I called. He broke that paradigm fast. He practices patience and tolerance as I was initially rather rude. I got off the phone a cheer leader for your company. Simply outstanding. Now I feel confident about my prospects.

Date of experience: July 13, 2016
Laura T. — ResumeNow Rep
over a year old

Hi John:

Thank you for taking the time and sharing this amazing review! We are happy to hear that you had an excellent experience with our customer service and Rigo was able to resolved your issue while threaten you with efficiency and professionalism. Once again, thank you for this awesome feedback and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Germany
1 review
0 helpful votes
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Thank you!
July 15, 2016

Thank you Ali, for such great customer service. Professional and informative as well.

Date of experience: July 13, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Gina:

Thank you for this awesome review! We are happy to hear that you had a a great experience with us and Ali was able to help you out! Please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Illinois
1 review
1 helpful vote
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Job Seeker
July 10, 2016

My experience overall was pretty good. The Person that was helping me was so poise and got start to helping me. She did so in a calm manner which helped me be at ease. So thank you guys for resolving the problem quick and with a friendly attitude.

Date of experience: July 9, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jean:

Thank you for this great review. We are committed and offering the best customer service and are thrilled to hear your positive feedback. If you have any doubts or concerns in the future, please feel free to contact us.

Best Regards,
Resume-Now

Virginia
1 review
0 helpful votes
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Refund
July 11, 2016

I spoke to a customer service agent named Ali and he was so patient with me. I couldn't understand how i got charged the monthly service fee when i had only signed up for a trial period and he explained how it happened and it was my fault to not have cancelled the subscription on time but he still went ahead and refunded my service fee and was extremely nice. I would surely do business with resume now again. Thank you.

Date of experience: July 9, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Megha:

Thank you for this wonderful review! We are glad to hear that Ali was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.

Best Regards,
Resume-Now

Virginia
1 review
0 helpful votes
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Resume now review
July 10, 2016

Website was very easy to use and customer service was great. Only thing I thought irrational was the price per annual subscription for a service that is really just a PDF altering software

Date of experience: July 8, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Wesley:

Thank you for this review! We are committed to offer the best experience with both our product and customer service and believe that our customers feedback's is the best way to know how to understand what are they looking for. Once Again, thank you for your feedback and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Delaware
1 review
1 helpful vote
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Resume is great and looks good. The best part however is the Customer Service. Limny Cruz in the live chat was on point and took care of everything I needed quickly. 5 stars for the resume, 10 for Limny.

Date of experience: July 8, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Steven:

Thank you so much for this wonderful review! We are thrilled to hear that you had an excellent experience with us and Limny offer you a great service with efficiency and professionalism. Please feel free to contact in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Florida
1 review
1 helpful vote
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Excellent service
July 8, 2016

Resume -Now made it easy to build my resume and cover letter. They also took care of a billing issue immediately! Very pleased with the service. I will be a walking, talking billboard for them.

Blessings,
Sherrie Church

Date of experience: July 8, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Sherrie:

Thank you for this excellent review! We are committed and offering the best customer service and are thrilled to hear your positive feedback. If you have any doubts or concerns in the future, please feel free to contact us.

Best Regards,
Resume-Now

Kentucky
1 review
1 helpful vote
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Easy website to navigate and loved the options of templates for my resume. Happy to have tips available also. Could have been cheaper however. Jennifer is AMAZING at customer support!

Date of experience: July 8, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Brandon:

Thank so much for this wonderful review! We are thrilled to hear that you had a excellent experience with us and were able to get your resume done. Than you for your kinds words about Jennifer and best of luck in your job search.

Best Regards,
Resume-Now

Florida
1 review
1 helpful vote
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First let me start by saying the service is very moderately priced. What you pay for is essentially a template and a word processor that is accessed straight through your browser. The service is immensially helpful for creating a resume packed full with commonly used formats and easy to use templates. Creating a resume was something I really didn't pay attention to about in school, and when it came time for me to create my own I really didn't have any idea where to begin. I'm more of a hands on learner so I found simply reading about it not the easiest task, and this site allowed me to get accustomed to what should go on a resume and helped me create one and download it in many different formats so easily.

Now, with that out of the way, pricing is a little weird. So for an entry level price, its I think 5$ for the whole month, and after that the price goes to around 20$. I find this to be absolutely reasonable considering how hard it can be to create a good looking resume and even get it in the correct format some job sites require for some reason.
But, in my situation, I was not able to afford the service for this month of July, and the customer service of this site is what really takes it from 4 stars to 5, this site has around the clock chat service (which is something I've been really enjoying to see pop up everywhere.) and boy are they helpful. They were able to cancel my subscription AND give me a full refund for the month. Such polite and helpful support comes together for a really helpful service and makes this site a home run! Thanks again!

Date of experience: July 7, 2016
Yashira H. — ResumeNow Rep
over a year old

We appreciate you detailing your satisfaction with our services, Andrew

Florida
1 review
0 helpful votes
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Refund
August 8, 2016

Enrique was very helpful and resolved my problem quickly and efficiently.

Date of experience: July 7, 2016
Canada
1 review
1 helpful vote
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Ease of use
July 8, 2016

I was a novice when it came to resume writing. Being older and from a time when you met with prospective employers face to face for an informal chat, I was intimidated at the thought of putting myself out there on paper but livecareer made it seem a whole lot less scary. I found every aspect of the site very easy to use. Kudos to the developers!

Date of experience: July 7, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Debra:

Thank you for this outstanding review! We are happy to hear that you had a pleasant experience with our product and ere able to get your resume done. Best of luck in your job search and if you have any doubts or concerns in the future feel more than free to contact us.

Best Regards,
Resume-Now

District of Columbia
1 review
0 helpful votes
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Coverletter
July 8, 2016

Very helpful, listened to my concerns, explained what could be done and he followed through. I enjoyed this service and would recommend it to anyone I knew who could use it.

Date of experience: July 6, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jolene:

We are happy to help! Thank you for this fantastic review and for sharing us with all your friends and family. If you have any questions or concerns in the future please feel free to contact us.

Best Regards,
Resume-Now