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ResumeNow

4.4

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Cancellation
August 1, 2016

I called 2 months ago and did not receive any help, this guy completely helped me and solved the problem

Date of experience: July 31, 2016
Laura T. ResumeNow Rep
over a year old

Hi Diana,
Good to know how pleased you are with how our Customer Service.We are committed on providing a great customer service. Thank you for your feedback.
Best Regards,
Resume Now

California
1 review
0 helpful votes
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Customer Service-Charles Anderson
August 1, 2016

Charles answered all of my questions and was very helpful. He provided excellent customer service. Thank you!

Date of experience: July 31, 2016
Laura T. ResumeNow Rep
over a year old

Hello K B.
Thank you so much for this review. We are glad that you were pleased with Charles at Customer Service. We are committed to providing great customer service.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now

Colorado
1 review
0 helpful votes
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At first i called very angry at first about some charges made to my bank account Belmarie was able to calm me and assisted me very patiently and in a very professional way. Her way to treat me as a customer reminded me how i would like to be treated at my work as a housekeeper in a hotel and i really appreciate her kindness and patience. Thank hou Belmarie for your outstanding customer service!

Date of experience: July 29, 2016
Laura T. ResumeNow Rep
over a year old

Hello P M.
Thank you for that awesome feedback. It is great to know how you feel about our peer at Customer Service, Belmarie. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best regards,
Resume-Now

Oregon
1 review
0 helpful votes
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Truly Amazing
July 31, 2016

I am so impressed with how easy it was to create a polished, beautiful resume. I had a problem with spacing to a new page and had to call customer service. Alex quickly fixed the problem and was delightful as he did it. I called customer service a 2nd time with a question and had the pleasure of speaking with Nelson. Both gentlemen went over and beyond what I actually needed by giving me extra info about using the site. Again, everything about this process was truly amazing!

Date of experience: July 29, 2016
Laura T. ResumeNow Rep
over a year old

Dear Donna,
We are excited that you were pleased with the Customer Service provided by Alex and Nelson. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at Resume-Now.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now

New Mexico
1 review
0 helpful votes
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Excellent customer service!
July 31, 2016

There was a misunderstanding with the account bill and the customer service clerk listened to what I had to say and greatly helped me out!

Date of experience: July 29, 2016
Yashira H. ResumeNow Rep
over a year old

Thank you for sharing your experience, Rozee.

Canada
1 review
0 helpful votes
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Very Good Program
July 31, 2016

A really nice and easy to use resume builder. Well worth the intro $1. After I updated my resume using this program I receive a lot more job offers! I'd say that's a good win win for me and this company! Also I had a really good experience with the customer service as they where very helpful and willing to assist where they could.

Date of experience: July 29, 2016
Laura T. ResumeNow Rep
over a year old

Hello Joel,
Thank you for that awesome feedback and for let us know that you received numerous job offers, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your up coming new job.
Best Regards,
Resume Now

New Jersey
1 review
0 helpful votes
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Best Resume Builder Ever
July 30, 2016

What a fast and easy way to build a Resume. Phone support was great having to reach them for a technical question. Overall very please with the services and support.

Date of experience: July 29, 2016
Laura T. ResumeNow Rep
over a year old

Hi Mike,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now and how Customer Service was there for you to help. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now

Massachusetts
1 review
0 helpful votes
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Made a mistake with the subscription. Called right away and "Sergio" helped me with everything in minutes. He was amazing. Thanks for the help!

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hi Matt,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and how Sergio help you. We strive to deliver to you what we do best.
Best Regards,
Resume-Now

Arizona
2 reviews
0 helpful votes
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Great and got the job done
July 29, 2016

Easy to work with, lovely attitude even though I was letting my subscription go.

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hello Lain,
Thank you for that awesome feedback. It is great to know how you feel about our product. We strive to deliver to you what we do best. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
Best regards,
Resume-Now

Florida
1 review
0 helpful votes
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Jennifer A was great!
July 29, 2016

Jennifer A. Provided me with excellent customer service. Didn't have to go thru a bunch of numbers to get a service rep. Building the resume was easy

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hi Jessica,
We are so happy that you received a great customer service with Jennifer. It is awesome to hear that you liked our service. Thank you for that great feedback and the 5 stars too, we do appreciate it. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Resume-Now

Oklahoma
1 review
0 helpful votes
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The best
July 29, 2016

The people who wrote this resume experience is great. It gave me alot of ideas for my own personal information to write a better resume. Thank you very much!

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hello Delie,
Thank you so much for sharing your excellent experience with our product. We are committed on providing a great product and customer service.
Thanks for the feedback, it's very important for us.
Best regards,
Resume-Now
Best Regards, LiveCareer

Texas
1 review
0 helpful votes
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Easy and Awesome
July 28, 2016

The representative that help me out was really kind and helpful. The call was super easy and quick, thumbs up to his great customer service skills. We need more representatives like him!

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hi Eva,
We are thrilled that you were pleased with our Customer Service and how helpful and kind was. We are committed on providing great customer service.
Thank you so much for your feedback.
Best regards,
Resume-Now

Louisiana
1 review
0 helpful votes
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Misleading
July 28, 2016

This online service is extremely misleading, it makes you think it's a one time fee of a certain amount however they go behind your back and put you on a subscription. The only pleasant expirence that I have had with this company was when I called to cancel my service, the opperator was very helpful in this process.

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hello Bobby, Thanks for bringing this to our attention. Shortly, you will receive a direct message, with information that will clear the situation that you describe. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service.
Best regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Excellent!
July 28, 2016

Yaritza M. Was very helpful in helping me with my resume. I was ready to give up but Ms. Yaritza saved my day!:-)

WAY TO GO YARITZA!

Date of experience: July 28, 2016
Laura T. ResumeNow Rep
over a year old

Hello Janice,
WOW! Thank you for that pump up review of our service and how Yaritza worked with you until you were satisfied with the product. We have your back and whenever you need us, we will be there all the way. Yaritza saved your day but you did ours.

Thank you!
Best regards,
Resume-Now

New York
1 review
0 helpful votes
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Great help
July 28, 2016

The consultant from Resume now was very helpful. He answered all my questions and explained me in detail about all features at Resume-Now. I am very happy with the service.

Date of experience: July 27, 2016
Laura T. ResumeNow Rep
over a year old

Hello Dmitriy V.,
We are thrilled that you were pleased with our Customer Service and how we manage your questions about our product. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Best Regards,
Resume-Now

Pennsylvania
1 review
0 helpful votes
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Best Service
July 28, 2016

Representatives are very Professional, courteous, helpful, their Knowledge are beyond belief, It is always a pleasure to talk to any of them, Thank you so must for your Utmost respectful Services

Thank you so much

Date of experience: July 27, 2016
Laura T. ResumeNow Rep
over a year old

Hi Lawrence:

Hello Eliese,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
Resume Now

California
1 review
0 helpful votes
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Good service
July 28, 2016

Building resume has been made so easy with livecareer! This is awesome, i'll sure use it again or even recommend it to a friend.

Date of experience: July 27, 2016
Laura T. ResumeNow Rep
over a year old

Hi Jay, Thank you for that amazing review. We appreciate very much your “5 star” rating. If you need anything else, do not hesitate to contact.
Thank you for spreading the word to your friends!
Best Regards,
Resume-Now

Pennsylvania
1 review
0 helpful votes
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Good service
July 28, 2016

I just called to cancel my account and the man who helped me was very helpful and efficent.

Date of experience: July 27, 2016
Laura T. ResumeNow Rep
over a year old

Hello Jason,
We are sorry to see you go, nevertheless we thank you for your review and how you were pleased with our Customer Service agent and how he resolved your request. We are committed on providing great customer service.
Thank you so much for your message.
Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Great Customer Service!
July 27, 2016

I called in and William helped me with my question. He was kind and enthusiastic! I am very pleased with my experience.

Date of experience: July 26, 2016
Laura T. ResumeNow Rep
over a year old

Hello Jessica,
Thank you for sharing on how William was able to help you out with everything you needed. We strive to deliver the best customer service experience for you. Please, do not hesitate to contact us in the future.
Best regards,
Resume-Now

New York
1 review
0 helpful votes
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Wonderful customer service
July 27, 2016

I Just had wonderful customer service from Dominic. He took the time to ask me how I was and how my day was. He was very pleasant and attentive. Great customer service and I will definitely use this service again in the future

Date of experience: July 26, 2016
Laura T. ResumeNow Rep
over a year old

Hello Christina,
We are thrilled that you are pleased with our Customer Service and how courteous Dominic was. We are committed on providing great customer service.
Thank you so much for your feedback.
Best regards,
Resume-Now