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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I needed a cover letter for a job. You helped me with that, Very easy and fast! I also got the job! Thank You!
The format was very help for me to create a resume.
She was a pleasure and the answering machine in the beginning was short and to the point and straight to a person to help
Hi Christian F.,
We are delighted that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Muy bueno para hacer resume rápido y muchas
Herramientas para ayudarte hacer tu oja de vida.
Hola Framky T.
Estamos muy agradecido de su comentario y de igual complacidos de que usted estuvo satisfecho con nuestro servicio y con las herramientas provistas en nuestra página web. Estamos comprometidos a proporcionar un gran servicio al cliente.
Muchas gracias,
Resume-Now
This site was in my opinion very helpful for me as I had not done a resume in years.
Resume now gave great direction in helping me have a professional resume. When I called to cancel my subscription the representative Ivesse was friendly and helpful with my needs. I would come back to use the service again.
Hello Michelle A.,
Great to know how pleased you are with how your resume looks now and how Ivelisse took care of your request, we are committed to providing great customer service. Our service is designed to be easy to use without compromising quality of the end product.
Thank you for that awesome feedback.
Best Regards, Resume Now
I called to cancel my subscription and expected to have a lot of hassle in doing so to my amazement the gentleman was very polite and no hassle what so ever. Enjoyed doing business with your company.
Thank you
Hello Mari J.,
Thank you so much for this review. We are glad that you were pleased with our Customer Service and with how your request was handled. We are committed to providing great customer service.
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
The tech I chatted with, Rodrigo, was very helpful in getting to where I needed to be to get my resume sent to my email. I would recommend this site to everyone I know.
Hello gailk S.,
Thank you so much for sharing your excellent experience about the Customer Service provided by Rodrigo. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards, LiveCareer
They refunded my subscription fee because I didn't want a monthly subscription, the gentleman was helpful and polite.
Hi Jason M., Thank you for the feedback. It is excellent to know how you feel about our Customer Service. We strive to deliver to you what we do best.
Best Regards,
Resume Now
The man on live chat was absolutely amazing. Rodrigo helped me solve my problem in under 2 minutes. That man deserves a pay raise!
Dear Shadasha, We are excited that you were pleased with the Customer Service provided by Rodrigo. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at Resume-Now.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
I called regarding my account cancellation and Andrea was very helpful with every issue I had.
Hi Verenice: Thank you for your feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now
Very good, easy to talk with and was able to get everything that i needed
Hello Stacey,
We are sorry to see you but we thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards, Resume Now
I have never done a Resume before and I found this site and they made it easy! I down loaded and printed it out all in about an hour. I loved it!
Hi Lisa:
Great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product. Thank you for that awesome feedback.
Best Regards, Resume Now
I had a wonderful customer service agent! He was very thorough about my subscription and provided me with additional details on how to keep looking for a job with the Resume-Now website. All questions were answered and I overall had a great representative I felt very comfortable with providing all information too that was needed! We need more CSR's like Enrique Yero!
Thank you!
Hello Raven,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with Enrique and how wonderful he was while assisting you. At Resume-Now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards
Resume-Now
Very easy to use Resume Maker, very helpful especially for a first timer like me. Only problem was I continued to get charged even though I had signed up for a one-time only product.
Hello Michael,
Thank you so much for this review. We are glad that you were pleased with our service. We are committed to providing great customer service. About your billing situation, we want to help you with that. Shortly you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
Best regards,
Resume-Now
The customer service representative was courteous and professional
Thank you for all your help
Hi Cecilia,
Thank you for that great feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now
I didn't need the service anymore as it wasn't targeted to my field, but the customer service is good. My resume was professional looking.
Hi Cathy,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. We are sorry to see you go, feel free to contact us and let us know how we can improve our product or if you have any further questions or concerns regarding the service.
Best regards, Resume-Now
The live chat is always available and incredibly helpful and the template options are both efficient and incredibly useful.
Hello Marisa,
Thank you so much for sharing your excellent experience about the Customer Service Chat option and how pleased you are with our product. We are committed on providing a great customer service.
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
The customer service was top of the line. She was one of the most enjoyable people I've ever spent time on the phone with. I was actually upset to hang up. All my inquries were delt with in a very timely and professional matter.
Hello Daniel,
Thank you for that awesome feedback and for let us know that you were so engaged with one of our Customer Service Agents, that you did not wanted to hang up. We strive to deliver to you what we do best. We wish you the best with your new job.
Best Regards,
Resume Now
The guy who helped me knew what he was doing. He was very straight to the point. And he helped me a bunch. Very helpful guy
Hello Nicholas,
Thank you for that great feedback. It is excellent to know how you feel about how helpful is our Customer Service. We strive to deliver to you what we do best.
Best Regards,
Resume-Now
The customer service representative that helped me could not have been any nicer, any more helpful. He listened very politely to my concerns; looked back aty history and reconciled my problem with no argument, no condemnation etc. he was an excellent representative of your company and because of him, I not only will return to your site if I need to complete another resume, but would highly recommend your site to others
Hi Vickie,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. We take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards,
Resume-Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: [email protected] with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now


Hi Gail B,
We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our cover letter service. We are thrilled that you got the job! At Resume-Now, we take feedback seriously because it changes how we do things.
We wish you the best with your new job.
Best regards,
Resume-Now