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ResumeNow

4.4

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great Web Site!
August 4, 2016

I needed a cover letter for a job. You helped me with that, Very easy and fast! I also got the job! Thank You!

Date of experience: August 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Gail B,
We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our cover letter service. We are thrilled that you got the job! At Resume-Now, we take feedback seriously because it changes how we do things.
We wish you the best with your new job.
Best regards,
Resume-Now

Maryland
2 reviews
0 helpful votes
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Resume
September 4, 2016

The format was very help for me to create a resume.

Date of experience: August 3, 2016
Florida
1 review
0 helpful votes
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Great service
August 4, 2016

She was a pleasure and the answering machine in the beginning was short and to the point and straight to a person to help

Date of experience: August 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Christian F.,
We are delighted that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now

Tennessee
1 review
0 helpful votes
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5 estrellas
August 4, 2016

Muy bueno para hacer resume rápido y muchas
Herramientas para ayudarte hacer tu oja de vida.

Date of experience: August 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hola Framky T.
Estamos muy agradecido de su comentario y de igual complacidos de que usted estuvo satisfecho con nuestro servicio y con las herramientas provistas en nuestra página web. Estamos comprometidos a proporcionar un gran servicio al cliente.
Muchas gracias,
Resume-Now

Illinois
1 review
0 helpful votes
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This site was in my opinion very helpful for me as I had not done a resume in years.
Resume now gave great direction in helping me have a professional resume. When I called to cancel my subscription the representative Ivesse was friendly and helpful with my needs. I would come back to use the service again.

Date of experience: August 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Michelle A.,
Great to know how pleased you are with how your resume looks now and how Ivelisse took care of your request, we are committed to providing great customer service. Our service is designed to be easy to use without compromising quality of the end product.
Thank you for that awesome feedback.
Best Regards, Resume Now

New York
1 review
0 helpful votes
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Great Service
August 4, 2016

I called to cancel my subscription and expected to have a lot of hassle in doing so to my amazement the gentleman was very polite and no hassle what so ever. Enjoyed doing business with your company.
Thank you

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Mari J.,
Thank you so much for this review. We are glad that you were pleased with our Customer Service and with how your request was handled. We are committed to providing great customer service.
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now

Kansas
1 review
0 helpful votes
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The tech I chatted with, Rodrigo, was very helpful in getting to where I needed to be to get my resume sent to my email. I would recommend this site to everyone I know.

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hello gailk S.,
Thank you so much for sharing your excellent experience about the Customer Service provided by Rodrigo. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards, LiveCareer

Florida
1 review
0 helpful votes
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They refunded my subscription fee because I didn't want a monthly subscription, the gentleman was helpful and polite.

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jason M., Thank you for the feedback. It is excellent to know how you feel about our Customer Service. We strive to deliver to you what we do best.
Best Regards,
Resume Now

Arkansas
1 review
0 helpful votes
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Amazing
August 3, 2016

The man on live chat was absolutely amazing. Rodrigo helped me solve my problem in under 2 minutes. That man deserves a pay raise!

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Dear Shadasha, We are excited that you were pleased with the Customer Service provided by Rodrigo. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at Resume-Now.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now

Colorado
1 review
0 helpful votes
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Great customer service Andrea Diez
August 3, 2016

I called regarding my account cancellation and Andrea was very helpful with every issue I had.

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Verenice: Thank you for your feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now

New Jersey
1 review
0 helpful votes
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Cancelled my subscription
August 3, 2016

Very good, easy to talk with and was able to get everything that i needed

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Stacey,
We are sorry to see you but we thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards, Resume Now

New Hampshire
1 review
0 helpful votes
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Resume experience!
August 3, 2016

I have never done a Resume before and I found this site and they made it easy! I down loaded and printed it out all in about an hour. I loved it!

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Lisa:
Great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product. Thank you for that awesome feedback.
Best Regards, Resume Now

Alabama
1 review
0 helpful votes
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Great Customer Service!
August 3, 2016

I had a wonderful customer service agent! He was very thorough about my subscription and provided me with additional details on how to keep looking for a job with the Resume-Now website. All questions were answered and I overall had a great representative I felt very comfortable with providing all information too that was needed! We need more CSR's like Enrique Yero!
Thank you!

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Raven,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with Enrique and how wonderful he was while assisting you. At Resume-Now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards
Resume-Now

California
1 review
0 helpful votes
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Very easy to use
August 3, 2016

Very easy to use Resume Maker, very helpful especially for a first timer like me. Only problem was I continued to get charged even though I had signed up for a one-time only product.

Date of experience: August 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Michael,
Thank you so much for this review. We are glad that you were pleased with our service. We are committed to providing great customer service. About your billing situation, we want to help you with that. Shortly you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
Best regards,
Resume-Now

Canada
1 review
0 helpful votes
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Excellent
August 3, 2016

The customer service representative was courteous and professional
Thank you for all your help

Date of experience: August 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Cecilia,
Thank you for that great feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now

Texas
1 review
0 helpful votes
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Good
August 2, 2016

I didn't need the service anymore as it wasn't targeted to my field, but the customer service is good. My resume was professional looking.

Date of experience: August 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Cathy,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. We are sorry to see you go, feel free to contact us and let us know how we can improve our product or if you have any further questions or concerns regarding the service.
Best regards, Resume-Now

Virginia
1 review
0 helpful votes
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Excellent service
August 2, 2016

The live chat is always available and incredibly helpful and the template options are both efficient and incredibly useful.

Date of experience: August 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Marisa,
Thank you so much for sharing your excellent experience about the Customer Service Chat option and how pleased you are with our product. We are committed on providing a great customer service.
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now

Colorado
1 review
0 helpful votes
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Excellent Customer Service
August 2, 2016

The customer service was top of the line. She was one of the most enjoyable people I've ever spent time on the phone with. I was actually upset to hang up. All my inquries were delt with in a very timely and professional matter.

Date of experience: August 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Daniel,
Thank you for that awesome feedback and for let us know that you were so engaged with one of our Customer Service Agents, that you did not wanted to hang up. We strive to deliver to you what we do best. We wish you the best with your new job.
Best Regards,
Resume Now

Tennessee
1 review
0 helpful votes
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Great
August 3, 2016

The guy who helped me knew what he was doing. He was very straight to the point. And he helped me a bunch. Very helpful guy

Date of experience: August 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hello Nicholas,
Thank you for that great feedback. It is excellent to know how you feel about how helpful is our Customer Service. We strive to deliver to you what we do best.
Best Regards,
Resume-Now

Tennessee
1 review
0 helpful votes
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Cancellation of subscription
August 1, 2016

The customer service representative that helped me could not have been any nicer, any more helpful. He listened very politely to my concerns; looked back aty history and reconciled my problem with no argument, no condemnation etc. he was an excellent representative of your company and because of him, I not only will return to your site if I need to complete another resume, but would highly recommend your site to others

Date of experience: July 31, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Vickie,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. We take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards,
Resume-Now