Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very helpful to use the templates since I was not sure where to start. It saved me significant amount of time and efforts. Thank you!
After spending 18 years at the same job and taking the Summer off it was time to revamp the ol' resume in preparation for reentry into the job market. Hmmm... Where is that resume? Oh yeah! My computer crashed and I lost that document! Went online looking for templates and found a number of options. Settled on Resume Now! Templates, useful prompts and editing functions helped me get on with the task with no fuss. Didn't need extended services so called and spoke with Ernest who was patient, kind, very helpful in cancelling so that no further charges would be processed. E-mail confirmation of cancellation came through immediately. Kudos to Ernest for excellent Customer Service! Thank you Resume Now! Meanwhile, back at that Summer off - Wahoo!
Hello John,
Thank you so much for that detailed feedback about your excellent experience with Ernest at Customer Service and how our service was a right fit for you. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents. We wish you the best with your job search and with what its left of summer!
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
My customer servicerep named was Carmen she went over and Beyond with customer service and I'm so grateful the best customer service I've ever experienced in a long time.
Hi Ivory:
It is nice to know that Carmen was able to help you out. We are very committed to providing an excellent customer service experience. Please feel free to contact us if you need anything else.
Best Regards
Resume-Now
This was a great service to use. It helped me to revamp my resume (hadn't had to use it for 15 years).
Hi Bobby:
We are so happy that our service was very helpful for you and great to use. You are now back in the game. Best of luck! If you need any further assistance, do not hesitate to contact us.
Best Regards,
Resume-Now
There were many template to choose from, all excellent choices. Easy to follow instructions and computer friendly.
Hi Cindy:
Thank you for that fantastic review. It is nice to know that you liked our tools and found our product easy to use. If you need anything else, please feel free to contact us anytime.
Best Regards,
Resume-Now
Excellent customer service, went above and beyond!
Hello Katherine,
Thank you for that terrific feedback. It is great to know how pleased you are with our Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
I took a chance with this website to build a resume. In 3 weeks I got the job I wanted...
Hi Rick, Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job. Best Regards, Resume Now
I had a problem with a charge on my account and customer service representative Jonathan Del Valle took care of it to my complete satisfaction. I would recommend this service to all of my colleagues. Thank you.
Thank you for sharing your experience, Christopher.
My service was excellent in terms of my interaction with the 2 customer service reps I spoke to. My anxiety was that they wanted me to switch to Resume Now
To get the service I had with Live Career. My rep explained that it would be exactly the same and it was, I was very pleased with that. I've been using this service for 2 or 3 years now and I'm very pleased with the product and the service. I give it 5 stars.
Hi Donald:
We are very pleased to have you as a customer for such a long time and really appreciate your loyalty. Thank you for taking the time to rate us with a “5 Star” review. It is nice to see these types of reviews and to know that you are happy with our service. If you need any further help, do not hesitate to contact us.
Best Regards,
Resume-Now
It offered so many formats to tailor to my needs and had the graphic frame work to help my resume stand out. When I called to ask questions they were polite and thurough and when I closed it I received the same professional treatment. I will use them again in the future.
Hi Audrey:
We are thrilled to know you liked all of our resume tools and our service as well. Thank you for taking your time to provide us with that great feedback. If you need anything else, please contact us.
Best Regards,
Resume-Now
I had been charged 2 months without realizing it, due to me using a friends email address. Rigal, the gentleman that had assisted me with my cancellation and reimbursement was absolutely phenomenal. He was extremely courteous and listened to my totally situation and resolved the matter at hand accordingly. I hope Rigal revieves the appropriate recognition that he deserves for providing excellent 5 star customer service.
Hi Rachel:
We are very happy that Rigal was able to assist you with all of your concerns. Thank you for taking your time to provide us with that outstanding “5 Star” rating, we really appreciate it. If you ever need anything else, please do not hesitate to contact us.
Best Regards,
Resume-Now
I was a little upset that I was not informed about a draft coming out of my account but when I called customer service, the service rep was very nice and took care of all my concerns.
Hi Bry:
We are glad that our customer service agent was able to help you out with all of your concerns. Thank you for taking the time to provide us with valuable feedback. Please feel free to contact us if you need anything else.
Best Regards,
Resume-Now
Thanks Myperfectresume for helping me in drafting my resume. Review helps in fine tuning it. My comments are generic in most of the areas. I expected more on the review but consoled myself considering the just few dollars attached to it. I think review part can be improved (even few more dollars for that service would be fine).
Hi Bharathiraja:
Thank you so much for that review we really appreciate it and take it very seriously. Review like this are very important because it changes the way we do things. We are glad that you found it to be at a good price and are available for you anytime. Do not hesitate to contact us if you need anything else.
Best Regards,
Resume-Now
Hi Amy:
We are glad that you got what you needed in less than 15 min.! Thank you for that awesome review, we really appreciate it. If you need anything else, do not hesitate to contact us.
Best Regards,
Resume-Now
Resume-Now was extremely easy to do and it allowed me the ability to put together a resume that was top of the line.
Hi Mindy:
We are so happy that you were able to make a top of the line resume with us. It is great to have these type of feedback. Please feel free to contact us if you need anything else.
Best Regards,
Resume-Now
My card was charged 4 times with 4 different prices just for a trial of 14 days. I called and they tell me from international surcharges. That should be included. First and last time
Hello Anonymous W.
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
Best regards,
Resume-Now
I needed a cover letter for a job. You helped me with that, Very easy and fast! I also got the job! Thank You!
Hi Gail B,
We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our cover letter service. We are thrilled that you got the job! At Resume-Now, we take feedback seriously because it changes how we do things.
We wish you the best with your new job.
Best regards,
Resume-Now
The format was very help for me to create a resume.
She was a pleasure and the answering machine in the beginning was short and to the point and straight to a person to help
Hi Christian F.,
We are delighted that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Muy bueno para hacer resume rápido y muchas
Herramientas para ayudarte hacer tu oja de vida.
Hola Framky T.
Estamos muy agradecido de su comentario y de igual complacidos de que usted estuvo satisfecho con nuestro servicio y con las herramientas provistas en nuestra página web. Estamos comprometidos a proporcionar un gran servicio al cliente.
Muchas gracias,
Resume-Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: [email protected] with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now


Hi Akemi, We are thrilled that you were pleased with our service and the options offered to have the resume that you wanted. We are committed to providing great product and a excellent customer service.
Thank you so much for your awesome feedback!
Best regards, Resume-Now