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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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Was not pushy at all to get me to keep my membership and was very informative about what I could still access before my membership actually expires... thank you
Your resume template is very professional and the website is easy to use. Kenneth at customer service was also very helpful. My only feedback is to make the cost of the service more clear. I thought there was a one time fee, not reoccurring monthly. Overall a great website.
Hello Jean D.,
Thank you so much for this review. We are glad that you were pleased with our Customer Service provided by Kenneth. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
The website was nicely set up, but was slow in connecting on more than one occasion. There were some glitches in getting text transferred from the sample to the resume.
The customer service representatives were really nice and helpful. There were two who helped me (Alexi was one). I was very satisfied with their abilities and attitude.
This is a good resource for those looking for a new or better job.
Hello Myra A., Thank you so much for this review. We are glad that you were pleased with Alexi and how your request was managed. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
Service was satisfactory.
And the customer service person helped me out and communication with me nicely
Hello Navitesh K., We are glad that you were satisfied with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
She was very polite. I was very pleased with the phone call.
Hello Bipin S, We are excited that you were pleased with our Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
The customer service representative I spoke to was very helpful and even took the extra step to ask me about my life.
Hi Gwen P., Thanks for taking the time to tell us about your recent experience with our Customer Service. At LiveCareer, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards,
Resume-Now
Was very professional and efficient in the refund transaction
Hello joshua V., Thank you for your feedback. It is great to know how pleased you are with how your request was handled. We are committed to providing great customer service.
Best Regards,
Resume Now
This company runs like this: 1) you sign up for a 2 week subscription for a couple bucks. 2) you don't realize that when you pay for the trial it automatically enrolled you in a $39.99 monthly subscription 3) they keep charging you every month and send no emails about your subscription (out of sight out of mind) 4) they wait for you to catch it and give you a partial refund when you call customer service.
It is "hidden fees" at its worst. Most do not catch that you are enrolled in a monthly subscription. Companies dont run like that anymore because the costumer satisfaction fails to be the most important commitment to the company. I hope LiveCareer will change this and become a great company I know it can be!
Hello Benjamin, we truly thank you for sharing your experience with us. We are very sorry that you feel this way about our membership options At Resume-Now. The following serves as a guide which may clarify any doubts you may have regarding your account. Our initial subscription of 14 days access allows the client to have full access of all the features available for a small fee. Thereafter is a monthly subscription after the 14 days access is over. When you select one of our 14 days enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.
Best regards,
Resume-Now
I spoke with Charles earlier and he did a great job helping me cancel my services. He listened to my concerns and was very helpful. He is a real asset to his team.
We're always here to help whenever you might need us, Jerry!
Great resume tool. I recommend it to anyone. Many formats to choose from and cover letters as well Superb design!
Thanks for recommending us, Cecile.
All I needed was an updated resume for my launch into foster care. This site was simple and professional. Just not free!
Hi Monica, Thank you so much for this review. We are glad that you found our site interface simple and professional. Rest assured that the amount you paid for your resume, will be soon seen as an investment in your career. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
Raphael went over, above and beyond the call of duty to assist me with my questions and I truly appreciate it. He is very patient and very professional.
Hello LisaMarie M., We are thrilled that you were pleased with the Customer Service provided by Raphael and how he manage your doubts in a professional manner. We are committed to providing great customer service. Thank you so much for your awesome feedback! Best Regards, Resume-Now
Very pleased with the website. Very easy to navigate and cancelling was easy to avoid additional charge.
Hi Virginia C., Thank you for that awesome feedback. It is great to know how you feel about our website, product and the available tools for a professional resume, all that with a great Customer Service. We strive to deliver to you what we do best.
Best Regards, Resume-Now
This resume format provided all the categories I needed to complete an excellent resume.
Hello Larry, Thank you so much for this excellent review. We are glad that you were pleased with our service and with the finished resume. We are committed to providing great products and customer service. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
I canceled my resume now account a few months before today's phone call. I was still being charged up on calling I was connected with somebody almost instantly. Along with the quick response the customer service rep I was speaking with was extreme helpful and very nice. I was able to have my money refunded and able to cancel the account during my phone call. The representative was very understanding and seemed to genuinely want to help me with my matter.
Erik H., Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job!
Best Regards,
Resume Now
Steve was so helpful to explain the services they offer for future job searches for us.
Thank you!
Hi Margie S., Thank you so much for this review. We are glad that you were pleased with how Steve handled your request. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
Enrique Yero was very helpful and knew exactly what had happened with my account, he was very polite and informative.
Hello Carman M, We are excited that you were pleased with the Customer Service provided by Enrique. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents.
Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
I had done my resume on-line because I did not have a program for it any longer. I was very pleased with the formatting and spacing. I had no problems cancelling the auto-renewal. It was accomplished easily with one phone call. The customer service technician was quick and capable.
Hi Carol H., Great to know how pleased you are with how your resume looks now and how we took care of you when decided to terminate your subscription. Our service is designed to be easy to use without compromising quality of the end product and we took excellent of all our customers. Thank you for that awesome feedback.
Best Regards, Resume Now
Great resume, great suggestions, great formats. Unclear subscription details. Good customer service.
Hello Darin H., Thank you for that great feedback. It is excellent to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Best Regards, Resume Now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amy s, Thank you for that terrific feedback. It is great to know how pleased you are with how your situation was handled without any hassles. We strive to deliver to you what we do best.
Best Regards,
Resume Now